Harvard Business Review

OCTOBER 30, 2018

Most modern health care improvements seem to involve expensive technology and an uncomfortable amount of change management. But clinical and nonclinical staff at the Rotterdam Eye Hospital have improved patient care and raised staff morale at a very modest cost: 10 minutes a day and a special deck of cards. Insight Center.

Health Care 8

Health Care Stress Morale Airlines 8

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement. Dig deeper into patients’ experiences.

Health Care 9

Health Care COO Operations Storytelling 9

Harvard Business Review

OCTOBER 11, 2013

Why do American employers act like helicopter parents when it comes to their employees’ health care? Today all wage earners are required to put savings into an individual account to cover future health-care expenses, a scheme called Medisave. While Health Savings Accounts have existed in the U.S.

Health Care 8

Health Care Company Insurance Incentives 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. Martin’s Point Health Care-Bangor.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

SEPTEMBER 18, 2013

Several lessons have emerged from this experiment that are applicable in medical training and, indeed, throughout health care. Any patient can tell you that health care providers are uneven at best in their greeting and communication skills. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth.

Training 8

Training Health Care Leadership Education 8

Harvard Business Review

MAY 23, 2017

Nearly everyone in health care wants to cut waste and reduce unnecessary costs — until the conversation turns to advanced chronic illness and end-of-life care. Fears about “pulling the plug on granny,” no matter how ill she may be, have slowed progress toward value-based care. Insight Center.

Health Care 9

Health Care Sharpe Document Cost 9

Harvard Business Review

OCTOBER 17, 2013

At the breakfasts he asked, “What rules did you break to make your care great?” On my visits to health care organizations, I often ask these four questions to assess the overall level of quality and to understand how the leaders drive for best performance: Do you know how good you are? Leading Health Care Innovation.

Crisis 8

Crisis Health Care Quality Welch 8

Harvard Business Review

MARCH 29, 2018

Nearly 800 digital health startups were funded in 2017, an all-time high. health care system. The audience for such innovation wants to be receptive: A recent American Hospital Association (AHA) survey found that 75% of senior hospital executives endorsed the importance of digital innovation. Insight Center.

Budgeting 8

Budgeting System Innovation Payback Period 8

Harvard Business Review

MARCH 22, 2012

But recent research from CareerRelocate.com and CareerBuilder shows that Americans may be more willing to move than we think: 44 percent of workers surveyed said they would be willing to relocate for a career opportunity. More than 11 million properties, or 23 percent of all homes, are underwater.

Health Care 13

Health Care Engineering Skills Finance 13

Harvard Business Review

NOVEMBER 23, 2010

Thats different in IT, accounting, or finance. If you want to conduct an employee survey, ask business stakeholders about its relevance and how to do it. Thats different in IT, accounting, or finance. If you want to conduct an employee survey, ask business stakeholders about its relevance and how to do it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

FEBRUARY 20, 2017

By spending up to 42 hours researching and interviewing a given candidate, we take great care to ensure that we find and hire the right people. In a 2014 survey of business leaders at the Global Leadership Summit, almost 60% of leaders said that more than half of their workforce would be remote by 2020.

Team 10

Team Organization Management Consultative 10

Harvard Business Review

SEPTEMBER 23, 2015

Fax machines remain the preferred way to share health care data in most countries despite the fact that the cloud could theoretically allow clinicians to instantaneously share medical records. Who would argue against a future in which disruptive services continue to impact everything from healthcare to retail to personal finances?

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

NOVEMBER 6, 2014

Given such realities — which could also be illustrated with other key sectors such as health care and education — the right response is to pay attention to both market and management failures. Economy Finance' Doing so expands one’s sense of both the room to improve performance and the levers that might be pulled to do so.

Management 8

Management Crisis Porter Credit Rating 8

Harvard Business Review

NOVEMBER 6, 2014

Given such realities — which could also be illustrated with other key sectors such as health care and education — the right response is to pay attention to both market and management failures. Economy Finance' Doing so expands one’s sense of both the room to improve performance and the levers that might be pulled to do so.

Management 8

Management Crisis Porter Credit Rating 8

Harvard Business Review

AUGUST 23, 2018

For example, Boston’s program includes job placements at private-sector employers across a wide range of industries, including finance, health care, life sciences, and education. With little help from the federal government, cities search for alternative sources of funding.

Short-term 8

Short-term Participative Long-term Career 8

Harvard Business Review

APRIL 28, 2015

A further survey of 500 college-educated individuals in professional careers supported this finding and identified inclusiveness in the decision-making process as the key differentiator of leadership. Each one made a number of pivotal decisions with unwaveringly strong accountability and ingenuity that triggered learning and growth.

Open-book 8

Open-book Career Rogers PR 8

Harvard Business Review

NOVEMBER 16, 2016

Innovating for Value in Health Care. For example, nearly half of physicians surveyed in one study reported providing inappropriate medical care, such as over-prescribing narcotics or antibiotics, in response to pressure to achieve higher patient satisfaction ratings. We move pretty quickly on these. Insight Center.

System 8

System Quality Long-term Short-term 8

Harvard Business Review

OCTOBER 22, 2015

In the last six years, a Harvard Business School team has worked with dozens of health care organizations to help them understand the true costs of their treatments for many medical conditions. One of the team’s central findings is that TDABC cannot be delegated to the finance function. Gain senior leadership support.

Mayo 8

Mayo Health Care Committee Project 8

Harvard Business Review

JUNE 23, 2017

In order to identify these hidden decision-making factors, more than 230 buyers completed a 76-part survey. The survey shows 40% of study participants prefer a salesperson who listens, understands, and then matches their solution to solve a specific problem. This suggests that other factors separate the winner from the losers.

Price 8

Price Health Care Committee Fashion 8

Harvard Business Review

OCTOBER 17, 2017

Many adult health care outcomes are shaped in childhood. Current models of pediatric primary care do little to address these “non-medical” causes and consequently have been largely ineffective in preventing adult disease. Reforming primary care pediatrics therefore has great potential for improving overall U.S.

Health Care 10

Health Care Metrics Efficiency Absenteeism 10

Harvard Business Review

NOVEMBER 11, 2013

According to the Bureau of Labor Statistics, child care workers earn even less than home health care workers. Support Portable Health Care. Given the rising costs of health care, working parents benefit greatly from health care policies that don’t punish them for taking time off or moving.

Policies 10

Policies Health Care Education Career 10

Harvard Business Review

SEPTEMBER 28, 2015

“Paying for value” is one of the most overused tropes in health care today. To those who pay the bills — employers, health plans, and even the government — value often means paying as little as possible for services. Tell us what health-care content you’d like to see more of from HBR.

Health Care 8

Health Care Short-term Insurance Long-term 8

Harvard Business Review

NOVEMBER 24, 2010

Hey, Billy Bob — what do you think of this XYZ survey about ABC, commissioned by 123, for 789?" Hey, Billy Bob — what do you think of this XYZ survey about ABC, commissioned by 123, for 789?" If thats what to reflect on, here are a few tips for how to reflect better.

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15

Harvard Business Review

DECEMBER 28, 2015

In six years of working across 60 countries in search of the perfect health system, I have been fascinated by the fact that every country wants to deliver safe, consistently good, financially sustainable health care, but no one has been able to do it. Leading Change in Health Care. Insight Center.

Health Care 8

Health Care System Telecommunications Quality 8

Harvard Business Review

OCTOBER 31, 2018

One survey suggests the public wants chief executives to lead on social change without waiting for the government to act. A separate survey shows public support for corporate engagement on such issues as sexual harassment and equal pay — though not on gun control or abortion. At a time when the U.S.

CEO 9

CEO Politics Policies Survey 9

Harvard Business Review

FEBRUARY 8, 2018

In our survey of 30 Brazil country managers in October, 20 reported increased revenue growth, despite the country’s dysfunctional, scandal-ridden politics. When it comes to Brazil, the economy is picking up.

Market Risk 9

Market Risk Marketing Supply Chain Company 9

Harvard Business Review

NOVEMBER 28, 2012

Discussing health care with HBR's Justin Fox, Gorsky said, "It concerns me when we politicize it," because it's so intertwined with the economy, and so many of our current economic issues can be tied back to it. As he noted, the relationship between health care and government is only going to grow in the coming years.

Politics 8

Politics CEO Health Care Short-term 8

Harvard Business Review

AUGUST 23, 2016

That’s one of the questions we asked ourselves as we conducted a survey of directors of public and private companies headquartered in the United States. Both Republicans and Democrats say the most effective board committee is audit/finance. Are corporate boards as polarized politically as the general population? METHODOLOGY.

Politics 8

Politics Committee Telecommunications Diversity 8