Harvard Business Review

SEPTEMBER 22, 2011

Your CFO and finance team can take a leadership role here. On the macro level, you can estimate the value of achieving customer loyalty leadership in terms of market share gains or revenue growth. You can also use these processes to inform policy, pricing, staffing, process and product improvements. Organized learning.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Five years ago, "shadow IT" efforts were the dirty little secret of organizations. IT as Process Creator.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

JUNE 22, 2015

Longer supply chains also increase inventory levels and carrying costs related to financing and warehousing. Improve information flows. Supply-chain speed and agility sharply increase when information is shared across the network. These are just the first-order costs of congestion. The second-order costs are even greater.

Supply Chain 8

Supply Chain Crisis Transportation Tactics 8

Harvard Business Review

JULY 23, 2015

Use that information to pinpoint what tasks make you feel motivated and absorbed. Though she liked the stability of her role as head of communications for the World Bank’s International Finance Corporation (IFC), which finances private-sector ventures in developing countries, she could feel her interest in her role beginning to wane.

How To 8

How To Mentor Case Study Career 8

Harvard Business Review

JULY 5, 2013

In November 2009 I took leave from my academic position to serve as the Secretary General for Information Systems at the Greek Ministry of Finance. Despite the fact I wasn''t actively using the site to share private information, I didn''t feel confident about what accepting a friend request meant for my privacy.

Document 8

Document Open-book Bottom-up System 8

Harvard Business Review

OCTOBER 11, 2013

Competitive products came on the market, but none were as popular as the Express. Terranola’s market cap skyrocketed to $8.1 It seemed that many market players, notably Jeremiah Hughes, thought the Terranola story was too good to be true. Just then the chief marketing officer, Janet Washington, came in. Doom and Gloom.

Case Study 8

Case Study CFO Hedge PR 8

Harvard Business Review

MARCH 24, 2017

Then, via price dynamics determined by market supply and demand, the value is settled on by the network of participants, rather than by a central authority or government. ICOs are the Wild West of financing — they sit in a grey zone where the U.S. No single party controls the data or the information. Insight Center.

Venture Capitalist 11

Venture Capitalist Due Diligence Finance Long-term 11

Harvard Business Review

OCTOBER 15, 2014

Then a new generation of economists, with Tirole at the lead, showed that a rigorous, orthodox economic approach, if you threw in a little game theory and information asymmetry , actually delivered much more complicated results. Still, that work has continued to be informed by Tirole. Corporate finance? Since when?

Strategy 8

Strategy Rivkin Game Theory Porter 8

Harvard Business Review

MARCH 6, 2014

His answer is that in a news market overflowing with facts, facts by themselves go unsold; they require a story—and that story, he says mischievously, needs some kind of bias on the part of the author, “a pair of lenses that slide over reality and aim to bring it more clearly into focus.” Where should all this go in our minds?”.

Peer Review 8

Peer Review Review Industry Wilde 8

Harvard Business Review

NOVEMBER 24, 2010

The most disruptive, unforeseen, and just plain awesome breakthroughs, that reimagine, reinvent, and reconceive a product, a company, a market, an industry, or perhaps even an entire economy rarely come from the single-minded pursuit of the busier and busier busywork of "business." Our doing/reflecting ratio is wildly out of whack.

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15