The Practical Leader

JANUARY 20, 2021

When completing a direct report’s performance appraisal, ask for input on your own behavior (and the effectiveness of that coaching). Run focus groups using a cross-section of people in your organization. A neutral facilitator can prepare a report summarizing the feedback.

Focus Group 78

Focus Group Report Planning Survey 78

The Practical Leader

APRIL 28, 2021

360 assessments can provide that blinking blue dot that pinpoints “you are here” according to your boss, direct reports, peers, and others. These include external coaches, reverse performance appraisals, facilitated focus groups, meeting reflections, project reviews, external assessments, informal networking, and so on.

Information 59

Information Leadership How To Focus Group 59

HR Digest

APRIL 12, 2023

This can involve regular employee surveys, focus groups, and town hall meetings, as well as opportunities for employees to contribute to decision-making and problem-solving processes. One way to foster a culture of engagement is to prioritize employee feedback and participation.

Survey 111

Survey Human Resources Motivation Career 111

HR Digest

MAY 15, 2024

Interviews and Focus Groups Conducting one-on-one interviews with managers, supervisors, and subject matter experts can help uncover the training needs and performance gaps from a leadership perspective. This approach can help identify any discrepancies between the observed performance and the expected standards.

Analysis 132

Analysis Training Compliance Objective 132

The Horizons Tracker

FEBRUARY 25, 2020

A new report from Capita attempts to shed light on the landscape for both upskilling those already in the workforce, or re-skilling those who have been displaced. The report is interesting as rather than focusing attention on those in managerial positions, the attention is placed instead on those who need to retrain. Smarter learning.

Technology 107

Technology Competitive Advantage Report Training 107

HR Digest

NOVEMBER 21, 2023

TeamStage reports that 46 percent of job seekers prioritize a good company culture. The report indicates that 86 percent of job seekers would avoid companies with a bad reputation.

Company 98

Company Environment Policies Metrics 98

The Practical Leader

JULY 26, 2023

” Joe reports, “We found that what set highly coachable leaders apart was their scores on one particular survey item in their 360-degree assessment: Does this person SEEK and RESPOND (his emphasis) to feedback? Coaching and feedback from a mentor who wants to help you succeed. ” Personal development with an external coach.

360-Degree Feedback 52

360-Degree Feedback Survey Learning-by-Doing Attitude Survey 52

The Horizons Tracker

APRIL 1, 2020

A recent report from the innovation group Nesta suggests that there are six million people in the UK who are in such a precarious position, and they caution that without assistance, these people will be stuck in a cycle of either low-pay and insecure employment or forced out of the workforce entirely.

Parcell 98

Parcell Participative Crisis Report 98

The Practical Leader

FEBRUARY 22, 2023

We did a series of focus groups, interviews, and surveys within a division of a large company to help Chris, the division manager, determine why their culture wasn’t performing at the level he wanted. Each manager opened the folder and looked into a large mirror inside. Change begins here.

Team 98

Team Leadership Mission Statement Drucker 98

The Practical Leader

MAY 15, 2019

” The Seattle Times investigative report found, “a company that once encouraged its engineers to raise questions or concerns about programs and designs began to do the opposite.” Use 360 feedback to get unfiltered feedback direct reports, peers, your boss, and other key internal or external partners or customers.

Open-book 92

Open-book Consensus Engineering Brainstorming 92

The Practical Leader

OCTOBER 26, 2022

” The Theory X leaders at the retreat had trouble seeing the disconnect between endorsing HR’s plans for engagement focus groups and gathering input; with their inclination to mandate office facetime. These managers had 14% of their direct reports quietly quitting, and only 20% were willing to give extra effort.

Policies 59

Policies Morale Report Survey 59

Mike Cardus

MAY 24, 2011

Executive Coaching and peer coaching groups were established to highlight and sharpen existing great behaviors and actions. Set-up plus facilitation of monthly internal customer focus group meetings. Using the focus group for targeted and necessary areas of success and improvement. Resolution.

Case Study 116

Case Study 360-Degree Feedback Execution TRIZ 116

Lead Change Blog

APRIL 18, 2016

Undaunted by bureaucratic ignorance, Bismarck finally found an elder soldier who reported what his father, also a palace guard, had told him. Organize a “service garbage patrol” to spot and report places service is a needless hassle for customers. Start with your customers’ first encounter. A restaurant might select the parking lot.

Policies 150

Policies Follow-up Banking Bureaucracy 150

HR Digest

OCTOBER 27, 2023

In addition to our classic engagement surveys that we used to run every year, we also do focus groups on topics that most matter to our colleagues to better understand employees’ preferences, as well as incorporate best practices from other organizations.

Agility 98

Agility Leadership Diversity Industry 98

The Practical Leader

MAY 29, 2019

” The authors of Your Workforce is More Adaptable Than You Think , report that “workers are seeking more support and guidance to prepare themselves for future employment than management is providing.” Get their involvement in prioritizing the areas to be changed and improving them.

Agility 55

Agility Organization Henderson Focus Group 55

Strategy Driven

MAY 20, 2021

Lastly, you need this data to produce an analysis report, a document that your team can use to optimize their work. Whether you’ve decided to create your custom report or use a template to ease the process, you still need to conduct the research. But, before you can use this data, you need to obtain it first? How can you do this?

Analysis 123

Analysis Marketing Trends Audience 123

The Practical Leader

SEPTEMBER 27, 2023

Bring customers into your company offices and plants for visits, joint problem-solving and planning sessions, celebrations, focus groups, conferences, barbecues, presentations, and the like. The best new products, services, or methods often come from the wrong people, at the wrong time, in the wrong way, for all the wrong reasons.

Innovation 59

Innovation Agility Strategic Planning Core Competence 59

Coaching Tip

OCTOBER 6, 2011

A reporter who asked Jobs about the market research that went into the iPad was famously told, "None. He was a focus group of one, the ideal Apple customer, two years out. Before his hiatus from Apple, in 1985, his entrepreneurial meddling and micromanagement had gotten out of control. As he told Inc.

Micromanagement 77

Micromanagement Leadership Styles Focus Group Magazine 77

The Horizons Tracker

NOVEMBER 7, 2019

A new report from the ODI, RSA and Luminate attempts to explore whether giving people greater ownership of their data will be enough to tip the scales back in their favor. “Recently, ‘data ownership’ has been raised by some as a possible way to give us control over the data about us,” the authors say.

Business Model 52

Business Model Compliance Participative Tips 52

Great Leadership By Dan

DECEMBER 27, 2012

Hearing reports like this must come as a shock to well-meaning corporate leaders who cannot be in all places at all times. So what can be done to avoid situations like this? And how can executives in other companies and organizations prevent such a costly tragedy?

Mentor 232

Mentor Trends Committee Compliance 232

The Practical Leader

AUGUST 16, 2023

” These are a bit extreme, but we’ve heard variations of these thoughts over the years in focus groups to survey a Client’s organizational culture. One morning, I asked a group of very quiet participants a series of questions about their organization’s climate and leadership effectiveness. .”

Energy 52

Energy Crisis Absenteeism Leadership 52

Next Level Blog

JULY 23, 2010

. | Main | Business Travel Divas Turn Themselves In » July 23, 2010 Fear Kills In case you didnt see it, a report in the New York Times earlier this week offers a stark example of what can happen when the culture of an organization discourages open and honest dialogue. Heres the passage from the article that really hit home with me.

Executive Coaching 166

Executive Coaching Open-book Blog Report 166

Mike Cardus

JUNE 28, 2013

My interviews and focus groups with employees it was obvious they have too many levels and people are confused. In our first meeting we began to tackle the challenge of ‘Determining the Levels of Work Within the Company’. I shared the chart Consequences of Too Many Level of Organization below.

Management 126

Management Team Building Human Resources Metrics 126

Strategy Driven

NOVEMBER 7, 2020

Some of the outsource administration you could consider are: Surveying, polling, and focus group tests. Compiling reports. They also send you back whatever types of reports you like. Build processes and systems to ensure that the outsourcer can support you well. Data collection and research. Travel arrangements.

Outsourcing 62

Outsourcing Human Resources Learning Curve Marketing 62

LDRLB

APRIL 13, 2020

It may have started out with that intent, but somehow the mission statement turned into this meaningless word salad that’s better suited for a 10-K report than for a plaque at the company entrance. But mission statements aren’t really providing that purpose. It’s hardly a flag worth rallying around.

Mission Statement 120

Mission Statement Motivation Long-term Customer Loyalty 120

LDRLB

APRIL 13, 2020

It may have started out with that intent, but somehow the mission statement turned into this meaningless word salad that’s better suited for a 10-K report than for a plaque at the company entrance. But mission statements aren’t really providing that purpose. It’s hardly a flag worth rallying around.

Mission Statement 78

Mission Statement Motivation Long-term Customer Loyalty 78

Ron Edmondson

JUNE 4, 2013

I have quarterly meetings with direct reports. I periodically set up focus groups of people for input on various issues. I give plenty of opportunity for input into major decisions before a decision is final. We do assessments as a team. We have frequent all staff meetings.

Diversity 82

Diversity Edmondson Team Focus Group 82

Ron Edmondson

JUNE 28, 2016

I have quarterly meetings with direct reports. I periodically set up focus groups of people for input on various issues. I give plenty of opportunity for input into major decisions before a decision is final. We do assessments as a team. We have frequent all staff meetings.

Diversity 56

Diversity Insurance Edmondson Team 56

Tony Mayo

MARCH 10, 2010

A focus group is not a survey. Richins’ (1987) replication study reported similar findings. They will also speak freely when talking to each other, although you are listening. Prepare and test questions in advance. Questions should be open-ended, intended to promote frank discussion. Begin and end on time.

Mayo 158

Mayo Execution Executive Coaching How To 158

Mike Cardus

DECEMBER 5, 2012

How will we measure progress & Success?

Mentor 114

Mentor Training Process Development 114

The Horizons Tracker

NOVEMBER 22, 2023

. “There are no quick or single fixes to overcoming these problems, but there are two changes which could help: engaging citizens more in priority setting and policy design, and increasing the accountability of politicians through introducing legally-binding systems for reporting progress on policy ambitions,” the author adds.

Policies 114

Policies Politics Objective Resistance 114

Tanveer Naseer

APRIL 25, 2011

Nobody would have told Jobs in a focus group that they want a thousand songs in their pocket because it’s impossible for most people to imagine something that doesn’t exist, if not knowing what your company is capable of creating. A: I’m a big believer in leading your customers, not following them.

Engineering 182

Engineering Reference Incentives Merchandising 182

Tanveer Naseer

APRIL 25, 2011

Nobody would have told Jobs in a focus group that they want a thousand songs in their pocket because it’s impossible for most people to imagine something that doesn’t exist, if not knowing what your company is capable of creating. A: I’m a big believer in leading your customers, not following them.

Engineering 182

Engineering Reference Incentives Merchandising 182

Miles Anthony Smith

DECEMBER 10, 2018

According to the Gallup Wellbeing Index, 45% of entrepreneurs report feeling stressed , while another study by Bank of America found that running a small business is even more stressful than parenting. See if you can't put a small focus group together, preferably strangers.

Tips 95

Tips Learning-by-Doing Industry Long-term 95

Harvard Business Review

APRIL 27, 2018

A new research study I led at CTI uncovers, through a nationally representative survey of 3,212 individuals with STEM credentials, and through dozens of additional interviews and focus group conversations, the differentiators of success for women in STEM. Among women who have achieved success in STEM, 39% report such confidence.

Succession 11

Succession Reputation Focus Group Leadership Styles 11

Harvard Business Review

DECEMBER 4, 2018

Three of the most effective ways to find out are survey assessments, focus groups, and one-on-one conversations. To be effective, however, they must be approached in a way that accounts for the fact that people — particularly those in underrepresented groups — can be more difficult to get to know than we think.

Diversity 8

Diversity Focus Group Survey Attrition 8

Harvard Business Review

FEBRUARY 22, 2017

In focus groups we’ve run, customers report that one of their biggest sources of frustration is the feeling that they’re being treated in a generic, robotic fashion and that the rep is trying to rush them off the phone rather than taking the time required to make sure their issue is resolved. And customers can tell.

Metrics 8

Metrics Video Cost Cost Center 8