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It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

You don’t have to be in or near the field of change management long before you hear a daunting statistic: 70% of change initiatives fail. It’s mentioned in passing as a fact in most change management books and articles nowadays. Is change management challenging? A few have been utter failures.

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Voice of Experience: Joan Steinberg (Morgan Stanley)

First Friday Book Synopsis

Here is an excerpt from a profile of Joan Steinberg (Managing Director and Global Head of Philanthropy) written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business.

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7 Reasons Why You Can’t Do It Yourself

Strategy Driven

Just as anybody can use a hammer, only trained professionals can build a house. Most small businesses rely on Google AdWords to create manageable online marketing campaigns. Google Analytics API offers extensive flexibility in analyzing users’ behaviors and automating reports. The same principle applies to your digital strategy.

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Everybody Loves Bob – Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done

Strategy Driven

Hershman and Dr. Michael Hammer. For well over a century managers have achieved increasing productivity on ever larger scales by dividing and subdividing work into smaller and smaller units. Michael Hammer was a bold and revolutionary thinker, the coauthor of Reengineering the Corporation, the most important business book of the 1990s.

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The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional!  As a service to you I have narrowed down this collection of reading material to highlight five blog posts from the week of August 2nd to August 8th, 2010 that I found to be especially noteworthy.  Enjoy!

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When Managers Break Down Under Pressure, So Do Their Teams

Harvard Business Review

We don’t mean to insult, but your routine actions on routine days are experienced by your direct reports as, well, routine. When the hammer comes down, are you calm, collected, candid, curious, direct, and willing to listen? Or would your direct reports describe you as upset, angry, closed-minded, rejecting, or even devious?

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Make Civility the Norm on Your Team

Harvard Business Review

So what can a manager do to ensure that people on their team or in their department treat each other well? First, managers need to set expectations. ” Managers at Marriott know that small daily acts affect how employees interact with others and that civility spreads in networks. How Self-Managed Teams Can Resolve Conflict.

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