Joseph Lalonde

SEPTEMBER 18, 2017

During his interrogation, CIA Deputy Director Irene Kennedy (Sanaa Lathan) had a team of CIA operatives crash the interrogation and kill the terrorists. Great leaders know what they’re looking for: Irene was looking for a new black operative. There are times when your processes can be sped up. She leveled the truth hammer.

Leadership 127

Leadership Hammer Team Process 127

RapidStart Leadership

JULY 6, 2017

To be re-active is to automatically react to the stimuli around you, the same way that gunpowder explodes, or your leg kicks out when the doctor taps your knee with his little hammer. Build in some operating space. There’s no thought involved. It just happens. All too often, human reactions to conflict can be counter-productive.

Covey 125

Covey Hammer Construction Chemicals 125

Harvard Business Review

MAY 15, 2012

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.

Process 11

Process Innovation Hammer Resistance 11

Deming Institute

SEPTEMBER 23, 2019

He did not believe the results and instructed the team to repeat the assembly operation. Pipp’s documentation of the striking difference in the assembly process within Toyota, by comparison to Ford, was to be found again in the early 1980s when teams from both Ford and General Motors began to routinely visit Toyota’s operations in Japan. .

System 74

System Productivity Products Deming 74

You're Not the Boss of Me

SEPTEMBER 7, 2014

I must confess that not being particularly academic in my own learning process, I found The Fifth Discipline a little dry. There is a proverb that says, “If the only tool you have is a hammer, everything looks like a nail” This speaks to the dangers of clinging to, and operating from, narrow perspectives.

Learning Organization 63

Learning Organization Organization Senge Learning-by-Doing 63

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). You instill process improvement into the corporate DNA.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

JANUARY 7, 2011

They don't necessarily improve processes that cross functions — and processes must often be redesigned this way to improve the customer experience. Yet I see few organizations that have process owners. The process owners are supposed to be highly placed, respected, and connected to make things happen.

Process 15

Process Champy Competitive Advantage Hammer 15

Deming Institute

OCTOBER 29, 2018

In a timeframe in which mating parts in this car plant could not be assembled without hammers, Pipp directed his staff to purchase competitors cars and take them apart. ” Shocked by the results, he instructed the team to repeat the assembly operation. ” The remaining parts required mallets to assemble.

Deming 31

Deming Compliance System Engineering 31

Harvard Business Review

SEPTEMBER 10, 2014

Instead, smart organizations are driving analytics to an even deeper level within business processes— to make real-time operational decisions , on a daily basis. These operational analytics are embedded, prescriptive, automated, and run at scale to directly drive business decisions.

Company 8

Company Hammer Operations Information Technology 8

Harvard Business Review

SEPTEMBER 10, 2014

Instead, smart organizations are driving analytics to an even deeper level within business processes— to make real-time operational decisions , on a daily basis. These operational analytics are embedded, prescriptive, automated, and run at scale to directly drive business decisions.

Company 8

Company Hammer Operations Process 8

Harvard Business Review

APRIL 6, 2018

It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” If you take a helicopter view of the process I’ve outlined, you can see that it involves system design. Busá Photography/Getty Images. ” Done and dusted, they all head home.

Strategic Planning 14

Strategic Planning Planning Objective Seminar 14

Harvard Business Review

JUNE 10, 2011

Almost every process improvement initiative I've researched over the last three years in more than 50 organizations has been pushed from the top. These mandated-from-above programs include Lean Six Sigma initiatives with experts (" Belts ") in command, big IT implementations, and reengineering of major end-to-end processes.

Six Sigma 15

Six Sigma Bottom-up Cost Project 15

You're Not the Boss of Me

NOVEMBER 21, 2010

I must confess that not being particularly academic in my own learning process, I found The Fifth Discipline a little dry. There is a proverb that says, “ If the only tool you have is a hammer, everything looks like a nail&#. This speaks to the dangers of clinging to, and operating from, narrow perspectives.

Learning Organization 56

Learning Organization Senge Organization Learning-by-Doing 56

Harvard Business Review

JULY 18, 2014

He had grown up in northwestern Germany, where his father owned mills that heated small amounts of charcoal and iron together to make steel that could be hammered and sharpened into knife blades. Their biggest customers were blacksmiths who hammered a few inches of heated iron bar into a horseshoe or a hinge.

Industry 8

Industry Hammer Transportation Technology 8

Harvard Business Review

OCTOBER 16, 2014

trillion market by 2020 — lay in its ability to operate with little or no “human intervention.” Today, IoT product designs generally emphasize process automation and ability to access a device from anywhere in the world. Things need to go beyond remote control. So, what might a “handy” IoT offering look like?

Hammer 9

Hammer Fashion Sample Information Technology 9

Harvard Business Review

FEBRUARY 25, 2016

Far too often, leaders who are closing or shrinking an operation take the old tough guy approach. If the operation being closed or downsized is large or historically important to the company, the CEO should make at least one visit. In some cases, that might mean keeping an operation open longer than you initially wanted.

Hammer 8

Hammer Operations Quality Project 8

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. The biggest challenges are people and processes. Furthermore, early AI adopters are 3.5

Survey 11

Survey Execution First-mover Advantage Technology 11

Harvard Business Review

JANUARY 2, 2018

This starts in the interview process when you have the opportunity to articulate your values to prospects during the hiring process. Some Chick-fil-A franchise operators evaluate team members weekly using red, yellow, and green lights. Articulate values and set expectations. First, managers need to set expectations.

Team 8

Team Franchising Hammer Training 8

Harvard Business Review

MARCH 11, 2016

Our field research showed that some traditional physical stores were rapidly blending the best of physical, web, and mobile to serve their customers, while others were simply being hammered by the growth of e-commerce. That couldn’t be right, since Walmart.com was a multibillion-dollar operation that year. So we started digging.

Merchandising 8

Merchandising Retail GDP Report 8

Harvard Business Review

MARCH 21, 2011

But because we failed to hammer out exactly how we would operate (including our respective roles and responsibilities), infighting distracted from operating, cash became a concern, and the business slowly, then quickly, imploded. My husband and I lost a painful lot of money. No, no, no , I cried. Print runs?

Due Diligence 14

Due Diligence Magazine SWOT Christensen 14

Harvard Business Review

APRIL 18, 2016

It comprises a range of conceptual and analytical operations, including problem definition, signal processing, pattern recognition, abstraction and conceptualization, analysis, and prediction. If all you have is a hammer, then everything will look like a nail. Unique tools, data, or process. Design appropriate to the aim.

Strategy 8

Strategy Supply Chain Technology Engineering 8

Harvard Business Review

MARCH 5, 2013

If you follow the logic of that equation, then, selling value means creating some benefit through the sales process beyond that provided by the product or service itself. If they didn't, the only way you can profit from your sales operation is by reducing costs. They do it through a process of mutual diagnosis.

Hammer 8

Hammer System Course Process 8

Harvard Business Review

NOVEMBER 13, 2012

Shifting from Drucker's erudition and measured tone to Hammer's revolutionary and provocatively violent declarations ("don't automate, obliterate") was a bit dizzying. During difficult economic times, organizations often seek ideas on how to cut costs or perform operations more efficiently.

Prahalad 15

Prahalad Hamel Core Competence Leadership 15

Harvard Business Review

MARCH 1, 2017

Seeing compensation as the primary or only tool we can use to motivate high performance is like trying to build a house with only a hammer. ” In fact, motivation is a dynamic process, not a stable employee characteristic. When we judge an employee to be irredeemably unmotivated, we give up on trying to motivate them.

Motivation 8

Motivation Hammer Video Objective 8

Harvard Business Review

JANUARY 23, 2017

They may be flesh and blood to the senior team and the assistants in the C-suite, but to people in outer orbits, from operational departments to business units, they are imaginary constructs. Understanding this process can be advantageous for leaders who hope to motivate and inspire. They’re mental images.

Stage-Gate 8

Stage-Gate CEO Insurance Hammer 8

Harvard Business Review

JULY 9, 2014

To help shape a shared understanding, Koh recruited an MIT team that had independently built an analytical and financial model of a seabed mining operation to give a series of influential seminars and analyze proposals for feasibility. Minimize, then expand your circle. Wage your campaign on several fronts.

Advice 8

Advice Hammer Seminar Consensus 8

Harvard Business Review

NOVEMBER 1, 2012

But while field organizing is essential in this closely contested race, the groundwork has been laid over many months by the campaigns' digital operations. Today, that process-based coverage is largely gone. As we approach the final days of the U.S. You have to move fast to keep up, and the bar is getting higher.

Media 8

Media Marketing Politics Hammer 8

Harvard Business Review

MARCH 20, 2017

A strong, transparent, and trust-driven culture plays a central role in driving a scale-down decision and in managing the process as the it unfolds. Hammering home the point, the client added, “It’s probably a good time to terminate our contract.” Home Run Media’s Turning Point.

Media 9

Media Hammer Software Company 9

Harvard Business Review

MAY 14, 2015

The two methodologies may appear to share much in common on the surface, but if you dig deeper, there are fundamental differences in process that lead to very different outcomes. ” The utility tools that emerge from this process exist as small, discrete pieces of functionality, solving discrete problems. Lean is fast.

Productivity 8

Productivity Products Reis Definition 8

Harvard Business Review

OCTOBER 18, 2018

“This is the first time I’ve been through this process myself.” The team wasn’t perfect, but it was still operating at a pretty high level. Lance knew that as part of this process he’d need to examine his own leadership. They certainly didn’t have time for infighting like this. Nina shrugged.

Case Study 13

Case Study Team CFO Merchandising 13

Strategy Driven

APRIL 22, 2011

But if your employees take a risk and fail, and you come down on them like a hammer, guess what? There are two basic operating modes for organizations under high-stakes execution pressure. .’ Great organizations encourage risk-taking. Because innovation requires it. There can be no reward without risk.

CEO 57

CEO How To Venture Capitalist Follow-up 57

Harvard Business Review

DECEMBER 4, 2017

Toffel : The interesting thing about the risk lens is if everyone started paying attention to risks, I suspect it would lead to both more product innovation and investing in more-resilient operations and supply chains. And so a risk lens will lead to more adaptation measures, where private investments can yield private returns.

Project 8

Project Advice Henderson Short-term 8

Harvard Business Review

APRIL 27, 2015

By now, your company probably has a new busi­ness incubator, an idea wiki, a disciplined process for mining customer insights, an awards program for successful innovators, and maybe even an outpost in Silicon Valley—all fine ideas—and yet, most likely, it still struggles to meet its growth goals and seldom thrills its customers.

Innovation 8

Innovation Company Engineering Supply Chain 8

Strategy Driven

FEBRUARY 9, 2015

The receptionist or telephone operator. Big companies hammer their entire workforce to make certain that their customer satisfaction scores are high or higher, when they could be (should be) creating an internal training program that begins with the word wow, and progresses upward from there. Let’s get real here, when J.D.

ROI 50

ROI Customer Loyalty Airlines Loyalty 50