Harvard Business Review

NOVEMBER 10, 2016

Innovating for Value in Health Care. From athenahealth’s network data, we know that the average doctor spends just 60% of her time each year seeing patients and documenting their care. Once we do, the power of the network effect will be profoundly felt by providers and patients alike. Insight Center.

Health Care 9

Health Care Power Hotels Transportation 9

The Horizons Tracker

JUNE 26, 2019

The power of our social networks in driving behavior change is well known, especially in terms of our health and wellbeing. A recent study from the Medical University of South Carolina highlights not only the power of our network, but also how this can be enhanced when combined with AI. ” Social determinants of health.

Document 72

Document Health Care System Education 72

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

MARCH 7, 2018

Voice-powered technologies such as Siri, Alexa, Google Assistant, and Cortana, are changing the way people shop, drive cars, and manage their homes. Health Care’s New Frontier. How technology is changing the design and delivery of care. We piloted a real-time, hands-free, voice-prompted checklist process.

Health Care 8

Health Care Guidelines Technology Content 8

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Harvard Business Review

JUNE 20, 2017

health care system spends almost a third of its resources — $750 billion annually — on unnecessary services and inefficient care. These tools are now being used across the continuum of care, from disease surveillance to chronic disease prevention to identifying patients who are at risk of deterioration.

Health Care 8

Health Care Long-term Tools Information Technology 8

Harvard Business Review

FEBRUARY 9, 2017

Institutions purchase hundreds of individual, siloed technologies — each with its own work processes, training, and user interfaces — based on what the market offers. We need to integrate technology, people, and processes so that they are seamlessly joined in pursuit of a shared goal. Generally speaking, they don’t.

Health Care 8

Health Care Engineering System Gordon 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

NOVEMBER 22, 2017

Transforming Health Care Delivery to Increase Value. The Power of Digitalizing Health Care. Creating a culture of innovation and risk-taking will be essential to improving healthcare quality, the respondents said: Only 22 percent said their organizations are now innovative. Nobody has a crystal ball.

Health Care 8

Health Care Content Business Model Technology 8

N2Growth Blog

FEBRUARY 8, 2019

If people still need to come to you for instructions on how to do something, that’s a sign that you need a clearly stated process so that anyone designated to handle a task can handle that task. To scale you need a playbook so that everyone has clarity about the processes and systems that get stuff done. Have them write it all down.

Delegation 201

Delegation Maturity CEO Execution 201

Harvard Business Review

DECEMBER 23, 2014

They can use their market power (they direct the bulk of health care dollars) and understanding of different consumer segments to create innovative products, services, and partnerships that address consumers’ needs. In the process, they can help move us all toward a low-cost, value-based health care system.

Health Care 9

Health Care Insurance Industry Retail 9

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

JULY 22, 2014

In health care, the Hippocratic Oath — “first, do no harm” — can hold as much sway in the board room as it does in the exam room. Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. health care has become akin to a smothered child—stifled and arrested.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

NOVEMBER 20, 2013

For a discipline so fundamentally altruistic, health care is oddly dysfunctional around relationships. Our full article describing social capital, its roles in health care, and strategies for building it in health care organizations is available here (PDF). Leading Health Care Innovation.

Social Capital 8

Social Capital Health Care Cooper Storytelling 8

The Horizons Tracker

JANUARY 19, 2020

I’ve written previously about the apprehension many doctors feel towards the roll out of electronic health records (EHR), with many expressing concern that they are a considerable administrative burden and get in the way of high quality care. “A Google search is easy,” the researchers say. EHRs mimic that.”

System 52

System Health Care Information Technology Incentives 52

Harvard Business Review

JULY 6, 2016

By doing so, they are testing the limits of the potential power of repurposing online retail innovations that consumers have become accustomed to in varied industries and potentially revamping healthcare in the process. Healthcare innovations like these raise intriguing possibilities. Insight Center.

Health Care 9

Health Care Engineering Retail Technology 9

Harvard Business Review

SEPTEMBER 17, 2013

The pressures for fundamental change in health care have been building for decades, but meaningful change has been limited while the urgency of change only grows. There is only one real solution, which is to dramatically increase the value of health care. And with such deep societal concerns about health care spending?

Health Care 9

Health Care How To Cost System 9

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

JUNE 13, 2018

One of the most recent automation technologies to emerge is robotic process automation , or RPA. RPA is a category of software tools that enable complex digital processes to be automated by performing them in the same way a human user might perform them, using the user interface and following a set of predefined rules.

Process 12

Process Six Sigma Company Technology 12

Harvard Business Review

MARCH 9, 2016

Spurred by new payment models and new incentives, health systems are increasing their commitments to innovation in health care delivery. Unfortunately, many systems are overlooking an entire class of innovations that are modest in size, low in risk, and highly likely to deliver wins for both patients and profits.

Health Care 8

Health Care Team Innovation System 8

Harvard Business Review

AUGUST 8, 2016

It brought the idea of building a safer health system to the forefront of the public’s mind. Since then, improving health care outcomes has become a central goal in everything from clinical training and research studies to government initiatives and political debate. Waves of Innovation in Surgical Quality and Safety.

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Innovation Health Care Operations Compliance 8

Skip Prichard

JULY 19, 2021

Think about the power of this maxim. From this process, one of two conclusions are drawn: either the leader cares and more trust is earned, or the leader doesn’t care and trust is lost. You talk about six critical behaviors that show leaders care. Would you briefly share that because it is incredibly powerful?

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Leadership Crisis Learning-by-Doing Team 132

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. If the CEO doesnt play this role, process improvement stays comfortably within functional boundaries. He wasnt a process manager.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

DECEMBER 7, 2018

The transformation of health care continues at a rapid pace, bringing opportunities and challenges for health care providers to deliver improved clinical outcomes at lower costs. And many health care systems continue to struggle to reliably deliver evidence-based care. Precision Diagnosis.

Cost 8

Cost Health Care Venture Capitalist Christensen 8

Harvard Business Review

OCTOBER 15, 2018

The size and layout of a room, whether a bed sits in the middle or against a wall (even which wall), how much space is maintained for patients to walk versus how many beds or operating equipment can be accommodated, have not been considered predictors of health outcomes in the past. The Future of Health Care. Insight Center.

Health Care 8

Health Care Long-term Mayo Construction 8

Harvard Business Review

APRIL 4, 2014

Medical science has enabled our health care system to deliver outcomes that would have been impossible a generation ago, and advances in fields such as genomics and stem-cell therapy offer immense promise to further accelerate medical innovation. It’s no surprise that complex processes will face challenges in implementation.

Health Care 8

Health Care Policies Porter System 8

Harvard Business Review

JUNE 13, 2017

But in health care, few things work as expected. Health care’s safety and quality challenges are exacerbated by its procurement problem. Manufacturers have been slow to embrace interoperability, which would allow health care technologies to share data with one another.

Technology 8

Technology Health Care Wireless System 8

Harvard Business Review

MAY 30, 2017

health care system, a new wave of analytics and technology could help dramatically cut costly and unnecessary hospitalizations while improving outcomes for patients. The Leading Edge of Health Care. How the most innovative providers are creating value. Photo by Matthew Payne. Insight Center. Sponsored by Optum.

Health Care 11

Health Care System Technology Airlines 11

Harvard Business Review

DECEMBER 2, 2016

By incorporating design thinking and design principles into their planning process, the hospital’s executives, supported by external designers, have turned the hospital into a showplace that has won a number of safety, quality, and design awards — including a nomination for the prestigious Dutch Design Award. Insight Center.

Health Care 8

Health Care Airlines CFO Operations 8

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement.

Health Care 9

Health Care COO Operations Storytelling 9

Harvard Business Review

NOVEMBER 5, 2013

health care are Accountable Care Organizations (ACOs) — networks of doctors, hospitals and usually payers banded together to rein in costs by providing higher quality, better coordinated care, with primary care doctors central to the process. Leading Health Care Innovation.

Health Care 8

Health Care Organization Incentives Metrics 8

Harvard Business Review

JANUARY 20, 2015

In the past, an abundant and growing labor pool was a powerful engine of the world economy; today, the number of workers is starting to decline in many countries. Boosting the productivity of health care is essential, given how fast this sector is growing. Innovation in health care is transforming the sector.

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Globalization Productivity Products GDP 8

Harvard Business Review

OCTOBER 26, 2018

In an age of such tremendous technological innovation, health care must step up and change outdated processes to help save lives by integrating and embracing all patient data to identify deterioration sooner. The Future of Health Care. Sepsis can be such a process. Insight Center.

Health Care 10

Health Care System Information Review 10

Harvard Business Review

MARCH 8, 2011

Virtually unlimited, low-cost, real-time data processing power. Rapid technological and competitive innovation. Look as well to health care. These trends demand change greater than typical product innovation. Those trends are: • Ubiquitous low-cost communications. Virtually unlimited low-cost bandwidth.

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Media Industry Trends Health Care 13

Harvard Business Review

NOVEMBER 13, 2017

Not long ago, many services such as tax accounting were delivered episodically and in-person, as most health care still is today. Health care has proved resistant to a similar transition, although everyone would benefit. The ideas have also been embraced by public policy makers, health plans, and the general public.

Health Care 8

Health Care How To Insurance Incentives 8

Harvard Business Review

SEPTEMBER 12, 2012

For much of the 1980s and 1990s, many parts of the startup ecosystem focused on communications, technology, and health care. Christensen's research shows clearly that transformation often comes in the form a disruptive innovator that makes consumption simpler, convenient, and more affordable.

System 15

System Christensen Disruptive Innovation Telecommunications 15

Harvard Business Review

JUNE 2, 2017

On the other, patients and their families are engaged in conversations with care teams, discussing goals and creating care plans together — with patients taking a more active role in the decision-making process. Care that is truly delivered by patients themselves. The Leading Edge of Health Care.

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Insurance Health Care Licensing System 8