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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Too often, information technology and operational tools are minimized as costs to be controlled. In times of crisis, great leaders are prominent in their apologies and prolific in the media. Invest in Technology.

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Invest in Technology Too often, information technology and operational tools are minimized as costs to be controlled. In times of crisis, great leaders are prominent in their apologies and prolific in the media.

Airlines 130
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Coffee House Book Review – “Wikibrands” by Sean Moffitt and Mike Dover

Tanveer Naseer

The first few chapters of this book are understandably spent providing readers with an overview of how social media is changing both the face of business and how businesses conduct their affairs. For regular users of the various social media channels, the ideas and points presented in these early chapters are not anything new or surprising.

Review 167
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7 Strategies for Building an Industrial Laundry Business

Strategy Driven

Utilize a variety of online tools available, including social media and email marketing. Rather, you will be serving business clients, including hospitals, hotels, salons, and restaurants, among others. Industrial laundry businesses need to operate their business while minimizing impacts on the environment.

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Competing with Platforms That Ignore the Law

Harvard Business Review

Airbnb is similarly alluring — lower prices for more space than most hotel rooms. Similarly, Airbnb hosts rarely install the protections required at hotels, such as sprinklers and fire escapes. Zenefits’ recently-ousted CEO even created a tool that enabled its agents to skip state-mandated online training courses.

Hotels 8
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The Rise of Social Graphs for Businesses

Harvard Business Review

If you’re a savvy social media user then you’ve already figured out that the knowledge a tool like Facebook is able to gather about your social connections is not only valuable to you. Today’s social networks see social tools not as their end product but as a means for acquiring data.

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Are You Struggling to Lead Change? Try This

Frank Sonnenberg Online

For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. We knew that all across the country these hotels were decorated with exactly the same wall colors, lamps, and bedspreads. Then on the third night, we checked into yet another Howard Johnson hotel. magazine; PBS; and other major media.

Hotels 124