HR Digest

MARCH 27, 2020

In the professional front, a foreign language is an additional skill and adds diversity to a resume. For example, if a person is a native Spanish speaker who knows fluent English, then their translation skills would make them ideal for translating English into French. Hotel Manager. A hotel manager fits such a position.

Tourism 116

Tourism Airlines Travel Hotels 116

Leading Blog

NOVEMBER 20, 2019

His call sign, CHAOS , was given to him by his operations officer, John Toolan.” Developing a culture of operating from commander’s intent demanded a higher level of unit discipline and self-discipline than issuing voluminous, detailed instructions. Commander’s intent provides a framework that everyone can operate from.

Fashion 193

Fashion Learning-by-Doing Operations Hotels 193

Chartered Management Institute

NOVEMBER 14, 2023

Being servant leaders as Chartered Managers In an opinion piece in the Daily FT , Ajantha Dharmasiri CMgr FCMI, president of CMI Sri Lanka , reflects on a successful year and assures that CMI Sri Lanka will continue to facilitate the processes of up-skilling, multi-skilling, and re-skilling managers. Read it here.

Crisis Management 52

Crisis Management Committee Hotels Webinar 52

Chartered Management Institute

MAY 2, 2023

Currently general manager of luxury hotel The Slaughters Manor House, David has been with Andrew Brownsword Hotels Group for over 17 years – stepping into the hospitality industry straight from school as a kitchen porter and working his way up through roles in reception and operations management.

Management 52

Management Hotels Porter Learning-by-Doing 52

Great Leadership By Dan

OCTOBER 2, 2012

We rarely discussed the kind of functional skills (marketing, operations, and finance) that are taught in typical MBA programs – those were considered table stakes for this level of management. It was always the “soft” stuff that was considered important, and those capabilities were usually in short supply.

Freedman 230

Freedman Executive Coaching Participative McCarthy 230

Mike Cardus

OCTOBER 2, 2013

At the Millennium Hotel – Buffalo NY. Problem solvers are required to quickly provide solutions to increasingly complex problems, develop and design new and innovative products and processes – and at the same time, reduce operating time and costs. Creative thinking is a critical skill required by all people within their roles at work.

Conference 102

Conference Quality TRIZ Seminar 102

Lead Change Blog

JANUARY 18, 2016

Whether the leadership prototypes are CEO Larry Page at Google, CEO Ginni Rometty at IBM, or CEO Mike DeFrino of Kimpton Hotels, their paths to influencing have striking similarities. The carrot-stick philosophy might be appropriate in a skill-based (as opposed to a wisdom-based) work world. Let’s zero in closer on their features.

Leadership 150

Leadership Innovation CEO Hotels 150

Mike Cardus

OCTOBER 9, 2013

Where: Millinnium Hotel 2400 Walden Ave Cheektowaga NY 14225 Register and Learn More… [link]. Problem solvers are required to quickly provide solutions to increasingly complex problems, develop and design new and innovative products and processes – and at the same time, reduce operating time and costs. Event Information.

TRIZ 102

TRIZ Innovation Workshop Hotels 102

Coaching Tip

APRIL 23, 2013

“EQ has quickly become a global movement that’s helping companies large and small rebuild trust internally to make its employees happier and more productive, which in turn impacts the overall ROI,” said Joshua Freedman, chief operating officer for Six Seconds and the chairman of NexusEQ, a global conference taking place this summer at Harvard. “We

Freedman 113

Freedman Emotional Intelligence Self-aware Chief Operating Officer 113

Terry Starbucker

MAY 31, 2015

We had worked hard to get our operations in order and build a great team. The fact was, I was getting more comfortable with being more detached from the day-to-day operating decisions. It didn’t surprise me that one person in particular, Clark, our VP of Montana Operations, was on the same wavelength. SVP of Field Operations”.

Collins 150

Collins Leadership Operations Travel 150

LDRLB

OCTOBER 5, 2012

Parker’s organization found that 85% of companies indicated that cultural fit is more important than necessary skills when hiring a new employee. I am sure every leader could back this statistic up with their own story of hiring an under-skilled person who blossomed into a star, because s/he was the ‘right’ fit.

Books 115

Books Review Competitive Advantage Hotels 115

The Horizons Tracker

NOVEMBER 23, 2020

” This division is far from equal, however, with EU data suggesting that remote working is most prevalent among highly-skilled workers, while data also shows that there are regional differences, with remote working most common in Scandinavian countries. operating at around 30-40% of normal levels.

Reis 79

Reis Transportation Real Estate Tourism 79

Joseph Lalonde

SEPTEMBER 18, 2017

To celebrate, he decided to get drinks from the hotel’s bar on the beach. During his interrogation, CIA Deputy Director Irene Kennedy (Sanaa Lathan) had a team of CIA operatives crash the interrogation and kill the terrorists. You need to find ways to improve your leadership skills and lead your team well.

Leadership 127

Leadership Hammer Team Process 127

Great Leadership By Dan

OCTOBER 9, 2012

In comparing the top-quartile of companies in terms of share of women in executive committees against companies that have all-male executive committees, McKinsey found that the former companies exceeded the latter by 41% in return on equity and by 56% in operating results. Hard business skills are assumed to be a given.

Leadership Development 249

Leadership Development Development Committee Leadership 249

Mark Sanborn

JANUARY 12, 2022

Everything operated as its own unit. Innovative educational initiatives like the President ’ s Seminar on Life Skills, a required course for all entering freshmen, ensure students grow not only in specific academic areas of expertise, but also develop competencies in communication, networking, coachability, fiscal literacy, and service.

Case Study 90

Case Study Education Learning-by-Doing Brand 90

Skip Prichard

JUNE 18, 2020

Whether you run a solo business out of your home, are the night receptionist at a hotel, or are president of the company, innovation is your competitive advantage. They gathered the operators from across the US, challenged them to be change leaders and then paved the way for innovation to bubble up throughout the company, not just at HQ.

Innovation 101

Innovation How To Competitive Advantage Diversity 101

CO2

JUNE 28, 2010

These room systems have been somewhat complex to operate and typically require expensive dedicated networks or quality of service enhanced bandwidth. Sometimes that is the company meeting room but often times it is at their desk, home office, hotel room, or even a coffee shop! Technology and its role in travel 2.0

Video 79

Video Quality Executive Coaching Conference 79

Michael Lee Stallard

JUNE 5, 2010

The following season NAIB officials invited Indiana State again, and this time decided they would allow Clarence to play, provided he didn’t stay at the hotel with his teammates and wouldn’t be seen publicly with them. Coach Wooden operated a meritocracy that treated every player fairly. Once again the coach declined.

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Strategy Driven

APRIL 4, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. I ended up with that job and found out what it really means to lead in a high turbulence environment.

How To 50

How To Chief Information Officer Tourism Politics 50

Miles Anthony Smith

NOVEMBER 1, 2018

Being a consultant for an established company is a great way for individuals to build career skills while maintaining control over their success. Janitorial and Cleaning Services Operating a business from your home and staying on top of cleaning can be tough. While this may be a small portion, every little bit can make a difference.

Tips 95

Tips Franchising Cost Travel 95

Harvard Business Review

AUGUST 7, 2018

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. How companies are using artificial intelligence in their business operations. Insight Center.

Travel 8

Travel Industry Hotels Airlines 8

Strategy Driven

JULY 13, 2011

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. For example, a hotel or restaurant chain might measure the average time between remodeling projects as an important driver of health.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

JULY 10, 2012

To be clear, all Orbitz users can see the same hotels if they opt to view hotels by price, and Orbitz does not charge different prices for the same room based on what kind of computer you use. It must cost more to operate here.") Why can brick and mortar companies "get away" with this practice but online retailers can't?

Retail 12

Retail Hotels Price B2B 12

Deming Institute

FEBRUARY 20, 2017

It is different from say, welcoming a guest to the hotel where you really don’t have to worry that if people are trained properly and given reasonable processes and work conditions that they will make a significant error. The software development process isn’t quite so certain.

Deming 31

Deming Software Review Quality 31

Harvard Business Review

JANUARY 31, 2017

Since their founding less than a decade ago, Uber and Airbnb have wrangled with regulators, challenged the taxi and hotel industries, earned extraordinary valuations from venture capital investors — and fundamentally transformed the way people think about urban transportation and travel. These companies had to do something.

CEO 8

CEO Hotels Venture Capitalist Storytelling 8

Harvard Business Review

MAY 24, 2011

On the phone recently, trying to extend a pre-existing reservation with a hotel and an online travel service in advance of the Coachella music festival: xxxxx.Com: "We don't show that room available. Hotel Agent: "We have the room, but I can't extend that reservation. Hotel Agent: "Oh. You'll have to call xxxxx.Com.".

Hotels 15

Hotels Groupthink Creativity Long-term 15

Harvard Business Review

JULY 17, 2012

Recently, the company booked an entire hotel in Cannes, France, and re branded it in its own name for the annual international advertising festival, and it featured President Bill Clinton at events. A small entity can act bigger by assembling a coalition of partners with complementary skills that can take on the giants.

Hotels 15

Hotels Entrepreneur Advertising Case Study 15

Harvard Business Review

JULY 17, 2012

Recently, the company booked an entire hotel in Cannes, France, and re branded it in its own name for the annual international advertising festival, and it featured President Bill Clinton at events. A small entity can act bigger by assembling a coalition of partners with complementary skills that can take on the giants.

Hotels 15

Hotels Entrepreneur Advertising Case Study 15

Harvard Business Review

SEPTEMBER 21, 2018

This isn’t all that surprising given the level of innovation activity in these sectors, but directors operating in similarly disrupted sectors should take note. Director Recruitment and Skills. As one director noted, “We spend a lot of time on operational strategy — growth, acquisitions, etc.

Innovation 8

Innovation Short-term Telecommunications Long-term 8

Harvard Business Review

APRIL 5, 2012

Globally, one in three employers struggle to find employees with the skills and experience necessary to meet their needs, and almost one-third cite a lack of experience as a key barrier to filling their open jobs. Those who have fewer skills may not be so lucky. This is true for describing emerging skills too. Job Seekers.

Core Competence 13

Core Competence Hotels Skills Banking 13

Harvard Business Review

MARCH 29, 2013

It's a straightforward process that our firm deduced from studying over a dozen major corporations — including Alcoa, Coca-Cola, Intel, InterContinental Hotels, Nestlé, and Novo Nordisk — that seem to be well along the way to building shared value enterprises at scale. There is a remedy. It involves four steps described below.

System 8

System Merchandising Retail Class 8

Harvard Business Review

MAY 30, 2016

How many nights have you spent in a hotel in a city many miles from home? Being able to tune into a culture without pre-conceived biases or judgment is a skill all leaders need in complex, global organizations. This was validated in my most recent research into mindfulness and leadership, where it emerged as the number one skill.

Globalization 8

Globalization Hotels Operations Learning-by-Doing 8

Harvard Business Review

JUNE 22, 2016

For example, do you make and sell things, hire skilled employees and provide services, develop and new IP like software or pharmaceuticals, or build and manage digital networks, be they transactional, informational, or social? Digital transformations, however, face even more risks because they require brand new skill sets and mindsets.

Intangible Assets 8

Intangible Assets Business Model How To Intellectual Capital 8

Harvard Business Review

APRIL 1, 2016

Hackathons require participants to step out of their normal roles and skill sets. Executives at a luxury hotel chain that recently used a hackathon to devise ways to make its customer experience more personal found that employees felt inhibited by some of the company’s performance measures. Nurture and expand the best ideas.

Supply Chain 8

Supply Chain Banking Brainstorming Participative 8

Harvard Business Review

JULY 16, 2013

It starts with a focus on skills. Although many boards continue to select new members from their own networks, our research suggests that more are beginning to implement objective processes to select members based on the skills and attributes that boards need to be effective. In our survey, we also asked about specific skills.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

AUGUST 23, 2016

Boards of companies operating in the consumer discretionary industry have a disproportionately high representation of Democrats, while boards operating in the industrials and energy and utilities industries skew more Republican. apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g.,

Politics 8

Politics Committee Telecommunications Diversity 8

Harvard Business Review

SEPTEMBER 23, 2015

Health spas, stone fireplaces, and five-star restaurant chefs are amenities typically associated with luxury hotel brands such as The Ritz-Carlton and Four Seasons. This is certainly not a bad idea given the cultural difficulties involved in changing their caregivers’ mindset to improve their interpersonal communication skills.

Survey 8

Survey Health Care Process Quality 8