Coaching Tip

FEBRUARY 12, 2015

It can be creative and innovative, but sometimes it fogs up and must be cleaned by clearing out old views and replacing them with fresh ones. Very large companies in the information technology industry, like IBM, are successfully moving from product-driven to services-driven businesses. Then, adjust your decisions accordingly.

Information Technology 70

Information Technology Self-aware Software Industry 70

Harvard Business Review

DECEMBER 2, 2013

And yet today’s top marketers are combining technology and teamwork to generate extraordinary results. Their insights and experience suggest five marketing capabilities that in their most refined form border on superpowers. Extraordinary marketers are amazing listeners. To hear what no one else can hear.

Marketing 12

Marketing Teamwork Technology Information Technology 12

Strategy Driven

AUGUST 27, 2015

Dale Neef is a technology advisor, and author of Digital Exhaust: What Everyone Should Know About Big Data, Digitization and Digitally Driven Innovation (FT Press). It is a disruptive paradigm shift that most companies have yet to make. About the Author. FREE StrategyDriven Trial Membership.

CIO 50

CIO Technology CRM Competitive Advantage 50

Harvard Business Review

JULY 14, 2014

As new conditions and capabilities relentlessly change how business is done, marketing – that is, the internal function responsible for shaping demand for a company’s offerings—is being challenged to reexamine its own workings. On the part of the firm, some key considerations have to do with the power the position is endowed with.

Power 8

Power PR Marketing Public Relations 8

Strategy Driven

NOVEMBER 24, 2010

SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Since 1976, SAS has been giving customers around the world THE POWER TO KNOW ®.

Magazine 51

Magazine Chief Operating Officer Newsletter Objective 51

Harvard Business Review

MAY 2, 2011

As multinational corporations pursue opportunities in emerging markets, they're bound to stumble if they overlook the developed economies, and vice versa. Without operating in the former, they won't be able to attain economies of scale; sans the latter, they're unlikely to continue developing state-of-the-art technologies.

Globalization 14

Globalization Marketing Venture Capitalist Biotechnology 14

Harvard Business Review

NOVEMBER 22, 2017

Operationalize digital innovations while focusing on effective change management to ensure buy- in from clinical and non-clinical staff. Consumer demand in all markets, aided by technology, will drive disruption in the health care industry. Mobile Apps and Individuals’ Engagement in Self-Care.

Health Care 8

Health Care Content Power GDP 8

Harvard Business Review

MARCH 14, 2016

While Gordon’s argument is often characterized as being the opposite of the one I have made in my two books about the impact of advancing automation technology on the job market (most recently, Rise of the Robots ), there are many areas in which I think we would agree. This is certainly true. I think that assumption is wrong.

Gordon 8

Gordon Transportation Tourism Information Technology 8

Harvard Business Review

JULY 22, 2014

But if accounting once led to widespread computerization, marketing is leading today’s digital revolution. And it’s the marketing department that’s become the central repository. Marketing finds itself in the vanguard because it stands to gain the most from digitization. Starving IT of budget takes a heavy toll on innovation.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

OCTOBER 6, 2014

In health care, these tools are changing the way doctors identify people at risk of developing certain diseases; in fashion, they crunch purchasing data to anticipate trends; sales and marketing experts use them to tailor ad campaigns. The definition of a market, customer, partner, or even competitor is now a moving target.

Strategy 10

Strategy Scenario Planning Scientific Management Supply Chain 10

Harvard Business Review

NOVEMBER 25, 2013

What happens to innovation and segmentation when serious organizations are challenged to assimilate and integrate 10X, 100X or 1000X more information about customers, clients, prospects and leads? These customers were given perks, privileges and the power to offer certain promotions. The apparent result?

Due Diligence 11

Due Diligence KPI Loyalty Information Technology 11

Harvard Business Review

MAY 3, 2018

These gold coasts are home to nine of the top 10, and 18 of the top 20, internet companies, as measured by market capitalization. A Concentration of Wealth, Value, and Power. Alibaba, the Chinese e-commerce leader, manages the world’s largest money market fund, and now plays an important role in financial and payment services.

Company 8

Company Venture Capitalist GDP Retail 8

Harvard Business Review

NOVEMBER 19, 2018

They’re more productive , more profitable , more innovative , and they pay better. “How long does it take for her to interact with a market that isn’t nearly monopolized?” Walmart went from a 3% share of the general merchandise retail market in 1982 to over 50% today. Andrew Brookes/Getty Images.

Software 8

Software Company Competitive Advantage Henderson 8

Harvard Business Review

JUNE 10, 2014

Education is on the brink of rapid change that will create a lot of value for innovators. One representative example: April’s Education Innovation Summit , where more than 2,000 people energetically discussed how technology and markets are charting the future of education globally. “I

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

JULY 22, 2014

Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. By expanding the market they serve, Cleveland Clinic is doing the services they can do best for a much broader population of patients. They’re growing their addressable market, but narrowing the scope of what they deliver.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

JULY 4, 2012

I believe, though, that it is at the enterprise level that mobile could truly become a game changer for Africa , enabling the building of massive fortunes, and perhaps even the much anticipated recycling of innovation from Africa to the West. It is consumers that have made Africa the fastest growing mobile market in the world.

CIO 15

CIO Information Technology Bottom-up Policies 15

Harvard Business Review

MARCH 9, 2018

The company’s stock price has languished for years, and CEO Jeff Immelt—a powerful advocate of the company’s digital ambitions—recently departed the company under pressure from activist investors. We think there’s something more here than executive over-exuberance or slowing markets.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

FEBRUARY 8, 2018

That makes it imperative to start thinking about how management will be changed by the most impactful information technology of our time: cloud computing. ” He added, “the biggest issue now is that important new technologies are moving ahead, and people aren’t thinking enough about the big implications.”

Management 11

Management Software BPM Technology 11

Harvard Business Review

MARCH 27, 2013

What role will first sale play in a future where all information products, like software, are increasingly produced and distributed entirely through the cloud? In brief, resale markets are dangerous, especially for information goods. In effect, ReDigi operates a market for license transfers among iTunes users.

Marketing 8

Marketing Licensing Short-term Long-term 8

Harvard Business Review

AUGUST 1, 2013

Infrastructure and substructure support the information, processes, applications, rules, and channels that are the face of corporate IT. Infrastructure largely determines the IT organization''s structure, its budgeting, how the corporation goes to market, its legacy, and its capacity to change. They''re the business''s brand.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

NOVEMBER 9, 2012

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). Find Common Ground.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

OCTOBER 28, 2014

The company’s market value has more than halved to an 11-year low as it acknowledged overstating profits by hundreds of millions of dollars. More than any other retailer of scale, Tesco had committed to customer research, analytics, and loyalty as its marketing and operational edge. Tesco’s chairman has resigned in disgrace.

Retail 8

Retail Loyalty Supply Chain Discount 8

Harvard Business Review

OCTOBER 22, 2014

The cost of sensors, processing power, and bandwidth to connect devices has dropped low enough to spur widespread deployment. Innovative products like fitness trackers and Google’s Nest thermostats are demonstrating the potential for both consumers and enterprises. Information & technology Internet' Australia and China.

Early Adopters 10

Early Adopters Information Technology Long-term Industry 10

Harvard Business Review

JANUARY 31, 2013

First we see major shifts in demand: developing economies such as China and India are morphing from the world's source of low-cost manufacturing capacity to the world's best market opportunities. Then, manufacturing's most important role is as a driver of innovation, trade, and productivity.

Globalization 8

Globalization Supply Chain Pharmaceuticals McKinsey 8

Harvard Business Review

JANUARY 20, 2015

Business model innovation is hard. There is another way to make money from business model innovation. To many people, this kind of change doesn’t feel like it’s real business model innovation. For over a century, General Electric has had a focus on product innovation as a key driver of growth. Why is that?

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

APRIL 5, 2018

Over the past few decades, Silicon Valley has been such a powerful engine for entrepreneurship in technology that, all too often, it is considered to be some kind of panacea. We’re now entering a new era of innovation , one that the model doesn’t quite fit, and we will have to develop new approaches to build the future.

Technology 8

Technology Venture Funding Venture Capitalist Entrepreneur 8

Harvard Business Review

JULY 16, 2013

These tried-and-true tools of the retail trade might not be as sexy as other forms of marketing. But together they account for more than $165 billion in purchasing power ( $110 billion in gift cards purchased, $48 billion in loyalty points earned, and more than $5 billion in product coupons redeemed). Gift cards. Loyalty points.

Brand 8

Brand Loyalty Retail Technology 8

Harvard Business Review

SEPTEMBER 15, 2016

based technology company that securely backs up and protects data for more than 1.5 million businesses and individuals worldwide, I believe the law weakens the economic power of encryption and subsequently the nation’s ability to create jobs. technology firms. market accounts for more than $1 trillion.).

Technology 8

Technology Globalization Software Telecommunications 8

Harvard Business Review

APRIL 15, 2013

Fact: When it comes to marketing spending, analog still outstrips digital by a factor of three to one. Digital marketing provides targeted reach and measurable impact. Innovative digital marketing approaches in social media, CRM, and other areas dominate the discussion. Light dawns on the marketing spend!

CIO 8

CIO Marketing CRM Information Technology 8

Harvard Business Review

JULY 31, 2013

This puts immense pressure on the organization to keep up with the competition while trying to innovate in its own right. How can companies exploit digital technologies to deliver compelling customer experiences time and again? Optimize marketing efforts to achieve influence at scale. Are We Asking Too Much of Our CIOs?

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

FEBRUARY 18, 2014

For one thing, thanks to a long history of exclusive municipal franchising regulations that didn’t end until 1992, the two companies don’t overlap in any market—TWC customers will become Comcast customers (and get arguably better technology and service in the process), but no local market will see a decline in the number of competitors.

Technology 8

Technology Content Information Technology Franchising 8

Harvard Business Review

FEBRUARY 6, 2018

Consider its decision to pursue the market for pharmaceutical distribution, or the recent announcement that it will be teaming up with Berkshire Hathaway and JP Morgan Chase to create joint solutions for reducing the health care spending of more than 1 million employees and their families. .” So where is the link to health care?

Health Care 9

Health Care Retail Operations Insurance 9

Harvard Business Review

MAY 8, 2014

Yet by rethinking the use of personal data from the ground up, entrepreneurs can mine new opportunities for experimentation and innovation. The first is to design products that shift control of personal data toward consumers (and away from data-brokers and gray markets ). This involves focusing on three goals.

Engineering 8

Engineering Information Technology Information Policies 8

Harvard Business Review

JULY 11, 2016

Today, even the smallest businesses can capitalize on the power of digital platforms to better understand their customers’ needs and behaviors, engage with them more effectively, and provide customized offerings. But many of today’s consumers want more. Insight Center. How Digital Business Models Are Changing.

Technology 8

Technology Price eBook Globalization 8

Harvard Business Review

MARCH 28, 2014

Disruption is an explanation of how small nimble companies unseat industry giants – but it is simultaneously a story of market expansion and the provision of ever cheaper and more accessible goods and services. Virtual reality is not a disruption to the computing market, instead it stands poised to disrupt content consumption.

Disruptive Innovation 8

Disruptive Innovation Automotive Software Fixed Costs 8

Harvard Business Review

MAY 18, 2011

A few weeks ago, my friend and former Harvard Business School classmate James Allworth argued that "Big Content" is stifling technological innovation. Patents protect the right to innovate and invent while copyright protects the rights of authorship. Patents vs. copyright. Tech media bias. Psychological rationalization.

Supply Chain 14

Supply Chain Content Technology Innovation 14

Harvard Business Review

OCTOBER 1, 2013

The new health insurance market places—the exchanges set up under Obamacare—have become the hot health policy topic. Liberals believe that market pressures, by themselves, will be too weak to prevent hospitals, doctors, and other providers from sustaining what economists call ‘rent seeking’ activities. Leading Health Care Innovation.

Insurance 9

Insurance Goal Health Care Long-term 9