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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s. But, I needed a job, so I cast a wide net. What had happened?

Kaizen 28
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Delivering Your Innovative Ideas

Harvard Business Review

I'd been asked to run an innovation workshop for Procter & Gamble's R&D group because of a book I had written. While I disagreed with some parts, this was a fascinating glimpse into P&G's innovation aspirations. I immediately grasped that P&G's innovation vocabulary was far more important to my effectiveness than my own.