Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. the United States.

Six Sigma 15

Six Sigma Kaizen Govindarajan Telecommunications 15

Harvard Business Review

SEPTEMBER 12, 2012

One of the key tipping points in a market occurs when a company, in Christensen's language, overshoots a given market tier by providing them performance that they can't use. Companies often miss important shifts because they start not among mainstream customers, but at people at the fringes of the market.

System 15

System Christensen Disruptive Innovation Telecommunications 15

Harvard Business Review

MARCH 12, 2012

For example, GE developed an ultra-low-cost ultrasound for rural China which is now marketed in over 100 countries. Logitech developed an affordable mouse for the China market which sells for (the Chinese equivalent of) $19.99 Surprisingly, such innovations defy gravity and flow uphill from the poor to the rich.

Glocalization 10

Glocalization Mass Marketing P&L Globalization 10

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. Is your organization prepared?

Competitive Advantage 14

Competitive Advantage Leadership Telecommunications Talent Management 14

Harvard Business Review

NOVEMBER 1, 2012

In the mid-90s as CEO of Medtronic, I was concerned about whether we could sustain the remarkable success in innovation that we had enjoyed during the previous 10 years. This process of "disruptive innovation" enabled new competitors to create entirely new product categories.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

APRIL 26, 2013

In my eyes, the work Steve Blank, Eric Ries, and others have done to provide a cogent, accessible frame around the academic concepts of emergent strategy is one of the most important contributions to the innovation movement over the past few years. Corporate leaders can take steps to encourage this kind of market-based learning.

Ries 8

Ries Telecommunications Business Model Competitive Advantage 8

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. So, forget work-life balance and think personal organization and finding ways to relax. That's history in most organizations.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

APRIL 18, 2011

Cisco's clever little camcorder collapse provides picture-perfect insight into a pervasive innovation pathology: Ignoring — or disrespecting — the obvious. The company knew digital devices were all becoming telecommunications tools. Novel subtlety and nuance can be wonderful but my innovation heart belongs to obvious.

Wireless 11

Wireless Management Telecommunications Innovation 11

Harvard Business Review

OCTOBER 28, 2013

But as the tech wave has continued to sweep the globe, the environment for all organizations, including non-tech ones, has shifted from stability and predictability to rapid, unpredictable change. Innovations like Amazon price checks, or changes to healthcare or shipping enabled by mobile phones, are becoming commonplace.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

JULY 28, 2016

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Nothing has changed in most African banks in terms of structure, despite the avalanche of transformations in the market. Most still put marketing managers in nice cars to look for clients.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

AUGUST 1, 2013

This infrastructure sits on top of a publicly available substructure of assets and resources — telecommunications and the Internet, for example. Infrastructure largely determines the IT organization''s structure, its budgeting, how the corporation goes to market, its legacy, and its capacity to change.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

OCTOBER 10, 2014

Organizations must also periodically go through such wrenching times of transition, and it is during such liminal times that leaders have their greatest impact. They must manage to both craft the new world with smart strategy, often in the wake of disruption, and cause the organization to embrace the required change. Lawrence A.

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

Media 8

Media McKinsey Supply Chain Telecommunications 8

Harvard Business Review

FEBRUARY 2, 2015

Steel did in an earlier era of manufacturing, Aquion and innovative firms like it are spearheading economic and employment growth across the country. Indeed, in a world where globalization and rapid technological changes are the norm, manufacturing, high-tech development, and innovation clearly require a different level of support.

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. This quickening pace — what academics and journalists have called innovation on steroids — is beginning to reach IT departments. Innovations were virtually prevented by stifling complexity.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping. Eventually, most collapse.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

SEPTEMBER 29, 2014

In the 1900s, French mathematician-economist Leon Walras envisioned prices in a market economy being set by an auctioneer (since known as the “Walrasian auctioneer”) conducting continuous auctions for all kinds of commodities. Economists and market design. Many economists since have been hired by the U.S.

Strategy 9

Strategy Black-Scholes Airlines Price 9

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

Process 14

Process CEO Insurance Banking 14

Harvard Business Review

FEBRUARY 17, 2015

Distinct from marketing and sales operations, presales provides a specific set of activities that lead to qualifying, bidding on, winning, and renewing a deal. Opportunities have exponentially increased for salespeople, thanks to digital innovations, more systematic RFPs, and the pervasive use of inside sales for lead generation.

Call Center 8

Call Center Telecommunications Engineering Quality 8

Harvard Business Review

MARCH 26, 2015

Chief Marketing Officers (CMOs) and Chief Risk Officers (CROs) may seem to have little in common. That has coincided with marketing’s increased influence on strategy, driven by the unprecedented level of insights into customer behavior and trends that are now possible through analytics. Use risk data as an avenue for innovation.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

JULY 22, 2015

Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. Consider, for instance, the talent development program at Ascom, a global telecommunications company. Skill development is clearly a major priority for companies and managers these days.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

JANUARY 11, 2013

Wednesday, Bloomberg reported that Chinese solar stocks had soared based on market expectations that demand in China for alternative energy will increase given the Chinese government's increasing solar capacity targets. This week, the share price of Trina Solar Ltd. We calculate that China needs to make an investment of $17.3

Industry 8

Industry Real Estate Telecommunications Energy 8

Harvard Business Review

AUGUST 4, 2014

This is understandable but not good: The syndrome can lead to board timidity, herd mentality, and an aversion to innovation, which can hurt or even kill an enterprise. Assess yourself not only as a sector expert but also as an executive with special competences and map those attributes against the market’s needs. Make it easy for them.

Telecommunications 8

Telecommunications Emotional Intelligence CEO Health Care 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 30, 2010

In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). As for more serious stuff, youll have to wait until March for Ran Spieglers upcoming book, Bounded Rationality and Industrial Organization. Ran Spiegler (with co-authors) has studied such strategies.

Retail 13

Retail Price Comparison Nalebuff 13

Harvard Business Review

NOVEMBER 23, 2010

But if you were the organization that broke a story, or researched and originated it through a long investigation , Google News wouldnt give you a break. But if you were the organization that broke a story, or researched and originated it through a long investigation , Google News wouldnt give you a break.

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 9

CEO Contingency Plans Telecommunications Planning 9

Harvard Business Review

OCTOBER 27, 2015

and China take the lead in tech innovation. ” The proposal is to create a “Digital Single Market” in the EU. The goal of the Digital Single Market is an ambitious one: to deliver by the end of 2016 the equivalent of US$ 471 billion per year to the regional economy and 3.8 Investing in innovation capacity.

Crisis 8

Crisis McKinsey Policies Globalization 8

Harvard Business Review

NOVEMBER 29, 2010

John Cassidy has eloquently argued in the New Yorker that banks are largely "socially useless" organizations, which create what Ive termed thin value — they blow up every few years, when their "profits" are revealed to be as bogus as a three dollar bill, and people and societies are left holding the bag.

Banking 15

Banking Crisis Merton Guidelines 15