Eric Jacobson

MAY 25, 2016

"Organizations will pay significant consequences if they don't work openly, honestly and proactively with government and society. People’s tools of communication and organization—from smartphones to social media—are more powerful than ever before. Today, technology is making all business activity more transparent.

Company 50

Company Competitive Advantage Open-book Long-term 50

Harvard Business Review

MARCH 16, 2016

Collaborative innovation is a hot topic in the B2C space, where it overlaps with crowdsourcing, but we see B2B players taking an interest as well. Nonetheless, innovating with customers should work well in B2B, as it should give companies a deeper knowledge of their customers and promote a trusting relationship.

B2B 8

B2B Innovation Company Workshop 8

Harvard Business Review

JANUARY 25, 2012

Data-driven managers, departments, and organizations have always enjoyed distinct advantages. Indeed, we think every organization must develop and execute an aggressive plan to put data to work. It requires concerted effort across the organization. To be clear, this is not — repeat not — an esoteric tech project.

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. Absolutely not!

Six Sigma 16

Six Sigma Kaizen Govindarajan Telecommunications 16

Harvard Business Review

SEPTEMBER 12, 2012

Christensen's research shows clearly that transformation often comes in the form a disruptive innovator that makes consumption simpler, convenient, and more affordable. And companies like Google, Apple, and even telecommunications titans are eying the industry. Executives that dismiss these developments do so at their own peril.

System 15

System Christensen Disruptive Innovation Telecommunications 15

Harvard Business Review

JUNE 9, 2014

However, as much as macroeconomic reforms are needed, the future of the Greek economy will be determined by its competitiveness, which concerns costs, but is also measured by innovation. The key to such a change is developing an innovation-oriented industrial structure and a well-functioning innovation system.

Planning 8

Planning GDP Tourism Innovation 8

Harvard Business Review

NOVEMBER 1, 2012

In the mid-90s as CEO of Medtronic, I was concerned about whether we could sustain the remarkable success in innovation that we had enjoyed during the previous 10 years. This process of "disruptive innovation" enabled new competitors to create entirely new product categories. Nevertheless, we steadfastly supported the venture.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. Is your organization prepared?

Competitive Advantage 14

Competitive Advantage Leadership Telecommunications Talent Management 14

Harvard Business Review

OCTOBER 28, 2013

But as the tech wave has continued to sweep the globe, the environment for all organizations, including non-tech ones, has shifted from stability and predictability to rapid, unpredictable change. Innovations like Amazon price checks, or changes to healthcare or shipping enabled by mobile phones, are becoming commonplace.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

APRIL 18, 2011

Cisco's clever little camcorder collapse provides picture-perfect insight into a pervasive innovation pathology: Ignoring — or disrespecting — the obvious. The company knew digital devices were all becoming telecommunications tools. Novel subtlety and nuance can be wonderful but my innovation heart belongs to obvious.

Wireless 11

Wireless Management Telecommunications Innovation 11

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. So, forget work-life balance and think personal organization and finding ways to relax. That's history in most organizations.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

MARCH 12, 2012

We call this phenomenon reverse innovation — any innovation that is adopted first in the developing world, and then later in the developed world. Surprisingly, such innovations defy gravity and flow uphill from the poor to the rich. Reverse innovation will become more and more common. Phase 3: Local Innovation.

Glocalization 11

Glocalization Mass Marketing P&L Globalization 11

Harvard Business Review

APRIL 26, 2013

In my eyes, the work Steve Blank, Eric Ries, and others have done to provide a cogent, accessible frame around the academic concepts of emergent strategy is one of the most important contributions to the innovation movement over the past few years. Innovation' That''s not right. Be prepared for lean''s consequences.

Ries 8

Ries Telecommunications Business Model Competitive Advantage 8

Marshall Goldsmith

OCTOBER 14, 2013

This trend means that leaders of successful organizations will need to develop different organizational structures, systems, and skills in order to meet these new customer requirements. Leading an organization that provides integrated multi-product solutions is very different from leading an organization that sells a single line of products.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. This quickening pace — what academics and journalists have called innovation on steroids — is beginning to reach IT departments. Innovations were virtually prevented by stifling complexity.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

OCTOBER 10, 2014

Organizations must also periodically go through such wrenching times of transition, and it is during such liminal times that leaders have their greatest impact. They must manage to both craft the new world with smart strategy, often in the wake of disruption, and cause the organization to embrace the required change. Lawrence A.

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

OCTOBER 29, 2013

Enter Henry Ford, who revolutionized the industry with his manufacturing innovations , lowering the price of cars from $2,000 in 1908 to just $260 by 1925 — an 87% reduction! But the most innovative Indian hospitals are doing much more. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Changing U.S.

Health Care 8

Health Care Cost Lean Production Offshoring 8

Harvard Business Review

JANUARY 16, 2013

It's in areas of the company such as knowledge management, innovation, communication, and better integration with the supply chain. For example, if you make crowdsourced innovation a core capability, you have to integrate it with marketing functions that take care of customers. But that's a good thing.

Media 8

Media McKinsey Supply Chain Telecommunications 8

Harvard Business Review

JULY 28, 2016

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Innovate ferociously. Africa has to innovate — for example by building new credit models — to expand their businesses and make them more appealing. Think about local needs.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

FEBRUARY 2, 2015

Steel did in an earlier era of manufacturing, Aquion and innovative firms like it are spearheading economic and employment growth across the country. Indeed, in a world where globalization and rapid technological changes are the norm, manufacturing, high-tech development, and innovation clearly require a different level of support.

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

SEPTEMBER 20, 2018

When you hire or promote someone, it’s because of the tasks you think they can do for your organization. I love the story told about Sam Pitroda, then the head of C-DOT, India’s telecommunications enterprise. Remind them that positivity itself is promotable. Make sure your team sees you occasionally taking on these tasks.

Team 10

Team Management Constraint How To 10

Harvard Business Review

NOVEMBER 23, 2010

Susaans work with senior executives over the last 30 years shows over and again that the people (mostly men) who rise to senior levels in organizations have a preference for operating in the abstract. Ive seen this in the organizations where Ive consulted. Is the balance right in your organization? We all have.

Process 14

Process CEO Insurance Banking 14

Harvard Business Review

NOVEMBER 30, 2010

In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). As for more serious stuff, youll have to wait until March for Ran Spieglers upcoming book, Bounded Rationality and Industrial Organization. Ran Spiegler (with co-authors) has studied such strategies.

Retail 13

Retail Price Comparison Nalebuff 13

Harvard Business Review

NOVEMBER 23, 2010

Organizations that move into developing nations to help small technical businesses, must help those businesses manage their finances. Organizations that move into developing nations to help small technical businesses, must help those businesses manage their finances. Eventually, most collapse. Eventually, most collapse.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

JULY 22, 2015

Consider, for instance, the talent development program at Ascom, a global telecommunications company. The goal is hollow — it can be accomplished without generating any gains for the organization or insights for team members. They also found better ways to work with stakeholders outside the organization.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

JANUARY 25, 2016

Others, including technology and telecommunications companies, are major customers of — and suppliers to — those industries. Similar wastewater projects in Chinese cities are showing that sludge can be converted into valuable products such as vehicle fuels and organic composts. Almost everyone has some skin in this game.

Energy 8

Energy Price Telecommunications Industry 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 23, 2010

In a downbeat tone the manager of a fast-growing healthcare provider rattled off a list of reasons that her company was turning into a numbers-driven organization: Industry regulations required it, Medicare reimbursement policies required it, and delivering specialized services required yet another form of quantitative analysis.

Entrepreneur 14

Entrepreneur Strategy Telecommunications Software 14

Harvard Business Review

SEPTEMBER 29, 2014

and other governments to help them design these often complicated auctions and by telecommunications companies trying to figure out the best strategies for bidding. Walker’s innovation was to bind travelers to pay the prices they bid if the airlines and hoteliers on Priceline accepted the offers.

Strategy 10

Strategy Black-Scholes Airlines Price 10

Harvard Business Review

JANUARY 11, 2013

These aren't controversial production-side subsidies (of the kind that have been challenged as contravening international trade agreements) but rather incentivizing domestic subsidies intended to help Chinese citizens and organizations to purchase solar systems at an affordable price. This week, the share price of Trina Solar Ltd.

Industry 8

Industry Real Estate Telecommunications Energy 8

Harvard Business Review

JUNE 18, 2013

Just as government and industry coordinated the telecommunications response after the 9/11 terrorist attacks, the order enlists both public and private entities in assuring that critical infrastructure is continuously monitored and protected from attack. Certainly, the environment is complex.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

DECEMBER 26, 2014

The phenomenon of fast-track CEO succession appears to be most prominent in the retail, technology, media, and telecommunications sectors—all of which are particularly affected by disruptive business models and new competitors. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 10

CEO Contingency Plans Telecommunications Planning 10

Harvard Business Review

NOVEMBER 29, 2010

John Cassidy has eloquently argued in the New Yorker that banks are largely "socially useless" organizations, which create what Ive termed thin value — they blow up every few years, when their "profits" are revealed to be as bogus as a three dollar bill, and people and societies are left holding the bag.

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

OCTOBER 30, 2014

Consider the case of an Asian telecommunications company that found 20 percent of its marketing budget was being squandered in markets with the lowest lifetime customer value. The fundamental truth about technological innovation is that it needs to help sales people make better decisions on the front lines.

Marketing 9

Marketing Guidelines B2C Analysis 9

Great Leadership By Dan

MARCH 7, 2016

Business drivers examined include: Building high-performance cultures; engaging employees; cultivating a customer-focused culture; creating alignment and accountability; enhancing organizational talent; building strategic partnerships and relationships, driving process innovation and driving efficiency. Wellins, Ph.D.,

Diversity 120

Diversity Globalization Transportation Industry 120

Harvard Business Review

DECEMBER 16, 2010

These six ideas emerged in 2010 as powerful "innovation invitations" and seem sure to intensify in power and influence. They'll increasingly be a source of, and resource for, innovation differentiation in 2011, if not for your organization, then for the firm you most dread competing against. That's right. Contestification.

Innovation 15

Innovation Supply Chain Business Simulation Advertising 15

Harvard Business Review

MAY 28, 2013

In one of the most comprehensive global surveys of corporate directors to date, we found that they were very worried about developing and enacting strategic plans that will enable their organizations to succeed. Not innovation, risk management, technology, debt, or the regulatory environment. Not competitive threats. Not rising costs.

Talent Management 8

Talent Management Company Telecommunications Management 8