Mills Scofield

JANUARY 16, 2013

Having lived in and with off-the-grid communities in Latin America, in Nicaragua and Colombia, I had seen and felt the impact of low Internet and basic telecommunications access, especially when it comes to communicating with potential employers. This customer discovery process let me identify the forces acting on a worker.

Short-term 187

Short-term Innovation Entrepreneur Learning-by-Doing 187

Marshall Goldsmith

DECEMBER 16, 2013

But too often we overlook the profound impact these changes have on our organizations. The new work contract – where employees take responsibility for their own careers and corporations provide them with career-enhancing but impermanent opportunities – can be as difficult for organizations to manage as it is for individuals.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Strategy Driven

MAY 15, 2015

It is becoming increasingly rare to find an individual or organization that has not yet been required to team with others. Non-profit organizations banning resources for programs or fund-raising. Corporations working with public sector and non-profit organizations to achieve mutual goals in the communities.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

The Practical Leader

JULY 18, 2011

Basically it includes anything an organization does to make the Basic Product/Service more reliable, accessible, useable, enjoyable, convenient, dependable, accurate, or useful. Weak — even nonexistent — Second and Third Rings doom many organizations and internal support teams.

Quality 49

Quality Telecommunications Definition Blog 49

Strategy Driven

DECEMBER 23, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Improve productivity, Enhance the bottom line… StrategyDriven Premium Subscriber Login Align Your Organization and Become StrategyDriven! Juliano Howard T. Dickens Jr. Click here to cancel reply.

Resistance 56

Resistance Download eBook Newsletter 56

Harvard Business Review

JANUARY 25, 2012

Data-driven managers, departments, and organizations have always enjoyed distinct advantages. The data-driven have crafted the best strategies, uncovered wholly new markets, and kept operational costs low. Indeed, we think every organization must develop and execute an aggressive plan to put data to work.

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

OCTOBER 30, 2014

Nowhere else in the executive suite of a typical corporation are two functions as closely intertwined as sales and marketing. Yet for all the shared responsibility, the marketing and sales relationship has often been a contentious and lopsided one, with sales dominating in B2B sectors while marketing leads in B2C ones.

Marketing 8

Marketing Guidelines B2C Analysis 8

Strategy Driven

JANUARY 3, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Improve productivity, Enhance the bottom line… StrategyDriven Premium Subscriber Login Align Your Organization and Become StrategyDriven! Juliano Howard T. Dickens Jr. Click here to cancel reply.

Project 56

Project Goal Management Budgeting 56

Harvard Business Review

DECEMBER 9, 2013

It is the skillful combination of emotion and logic, people and process, free-thinking and organization. While the study results provided detailed insights about sales organization trends , it also yielded a wide range of statistics that reflect the strategies sales leaders are employing to overcome their top challenges.

Metrics 8

Metrics Telecommunications Telemarketing Software 8

Harvard Business Review

AUGUST 27, 2012

The Norwegian telecommunication firm, Telenor, has been in the news recently as it tries to sell its Indian joint venture with property developer, Unitech Ltd. In the interim, Telenor wants to auction the unit in order to establish its market value. Clearly, India is an attractive telecommunications market for international players.

Wireless 12

Wireless Licensing Telecommunications Price 12

Harvard Business Review

NOVEMBER 22, 2016

In the past, marketers have struggled to deliver the higher response rates they need from existing customers — a smaller group than potential new customers. Digital channels now allow companies to fine-tune marketing messages based on observed behavior. For example, Bain & Company’s recent analysis of the U.S.

Insurance 8

Insurance P&L Telecommunications CRM 8

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. Is your organization prepared?

Competitive Advantage 14

Competitive Advantage Leadership Telecommunications Talent Management 14

Harvard Business Review

FEBRUARY 10, 2015

Yet, unlike money, the market for personal data is relatively embryonic. Telecommunications company Telefonica is currently developing a “ Data Locker ” scheme that allows users to see their own data, including the social networks of those they talk to and text with. Will global regulation harmonize or fragment the market?

Telecommunications 8

Telecommunications Cost-Benefit Analysis Reputation Survey 8

Harvard Business Review

SEPTEMBER 12, 2012

One of the key tipping points in a market occurs when a company, in Christensen's language, overshoots a given market tier by providing them performance that they can't use. Companies often miss important shifts because they start not among mainstream customers, but at people at the fringes of the market.

System 15

System Christensen Disruptive Innovation Telecommunications 15

Harvard Business Review

MARCH 2, 2015

The Federal Trade Commission and National Telecommunications and Information Administration have also expressed concerns about consumer privacy, as have PwC and the Wall Street Journal. Chief among these, in my mind, is the threat to free market competition. The search market is a perfect example of data as an unfair barrier-to-entry.

Telecommunications 8

Telecommunications Engineering McKinsey Library 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. As a result, customers frequently won't make a purchase even after an exhaustive evaluation. Stalled Sales Cycles.

Telecommunications 15

Telecommunications CRM Price Long-term 15

Harvard Business Review

FEBRUARY 4, 2011

The icing on the globalization cake is that such innovations are scalable not only across other emerging markets, but more importantly, they can be scaled up for the developed world. Emerging market competitors provide the strongest impetus for reverse innovation. Organization is the biggest barrier to success at reverse innovation.

Innovation 14

Innovation Telecommunications Globalization GDP 14

Harvard Business Review

JANUARY 11, 2017

There’s urgency here because we believe the role of technology in the labor market will become more pronounced as artificial intelligence and machine learning affect white-collar jobs in much the same way that robotics has affected blue-collar jobs.

Skills 8

Skills Engineering Telecommunications Incentives 8

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. the United States.

Six Sigma 15

Six Sigma Kaizen Govindarajan Telecommunications 15

Harvard Business Review

JULY 31, 2012

Sophisticated sales organizations now have the ability to combine, sift, and sort vast troves of data to develop highly efficient strategies for selling into micromarkets. Going after future opportunities at the micromarket level can seem risky, but basing strategy on old views of markets and their past performance is riskier still.

B2B 13

B2B Chemicals Analysis B2C 13

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. So, forget work-life balance and think personal organization and finding ways to relax. That's history in most organizations.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

JANUARY 26, 2017

Consider a large home energy provider in a mature, commoditized market where deregulation is driving down revenue and profit. In order to achieve alignment, companies need to break these routines and treat causes, not symptoms. But good planning and proper leadership support can help.

Execution 8

Execution Cost Telecommunications CRM 8

Harvard Business Review

NOVEMBER 9, 2011

What role does he or she play in the organization? Only two of the 37 organizations we studied had appointed more than two COOs in their history; in 27, the current COOs had only one predecessor; and in the remaining eight corporations, the incumbents were the companies' first COOs. Does your company have a COO today?

COO 11

COO Sample Telecommunications Automotive 11

Harvard Business Review

OCTOBER 10, 2014

Organizations must also periodically go through such wrenching times of transition, and it is during such liminal times that leaders have their greatest impact. They must manage to both craft the new world with smart strategy, often in the wake of disruption, and cause the organization to embrace the required change. Lawrence A.

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

MARCH 12, 2012

For example, GE developed an ultra-low-cost ultrasound for rural China which is now marketed in over 100 countries. Logitech developed an affordable mouse for the China market which sells for (the Chinese equivalent of) $19.99 and which they now sell in Europe and the U.S. You need to innovate for India, not simply export to India.

Glocalization 10

Glocalization Mass Marketing P&L Globalization 10

Harvard Business Review

APRIL 26, 2013

I have repeatedly stated that the next wave of innovation will come from companies that harness the transformational power that too often lies latent inside their organizations. Studying the book market then led Bezos to locate his company near some of the major book distributors. That''s not right.

Ries 8

Ries Telecommunications Business Model Competitive Advantage 8

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping. Eventually, most collapse.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

MARCH 26, 2015

Chief Marketing Officers (CMOs) and Chief Risk Officers (CROs) may seem to have little in common. That has coincided with marketing’s increased influence on strategy, driven by the unprecedented level of insights into customer behavior and trends that are now possible through analytics. Take a customer–life cycle approach.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

MAY 23, 2012

There's a reason why great chefs visit the farms and markets that source their restaurants: The raw ingredients are critical to success. At one global telecommunications giant, for example, a critical network software upgrade was not only slipping further behind schedule, but the bug density was slowly creeping up, as well.

Micromanagement 15

Micromanagement Document Telecommunications Software 15

Harvard Business Review

JULY 22, 2015

Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. Consider, for instance, the talent development program at Ascom, a global telecommunications company. Skill development is clearly a major priority for companies and managers these days.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

FEBRUARY 17, 2015

Distinct from marketing and sales operations, presales provides a specific set of activities that lead to qualifying, bidding on, winning, and renewing a deal. One presales team helped a building materials supplier improve its qualification rate by using order histories of existing customers and analyses of prospective markets.

Call Center 8

Call Center Telecommunications Engineering Quality 8

Harvard Business Review

DECEMBER 23, 2016

A telecommunications revolution, towards fourth generation (4G) mobile services, will transform the consumer landscape over the next 5-10 years. Nimble companies and organizations will stand to gain by this unique opportunity. population. This segment is likely to expand even faster than e-trade in goods.

Strategy 8

Strategy Banking Venture Capitalist Bottom-up 8

Harvard Business Review

JULY 28, 2016

For example, from telecommunication companies to fintech entrepreneurs, African banking fees and commissions are under tremendous presure. Nothing has changed in most African banks in terms of structure, despite the avalanche of transformations in the market. Most still put marketing managers in nice cars to look for clients.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

NOVEMBER 1, 2012

Then rapid improvement in cell phone technology combined with sharp reductions in cost opened up massive new markets that existing terrestrial business telecommunications companies had missed. We organized these initiatives around small venture units, incubating them separately (and far away) from existing businesses.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

Media 8

Media McKinsey Supply Chain Telecommunications 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. As a result, customers frequently won't make a purchase even after an exhaustive evaluation. Stalled Sales Cycles.

Telecommunications 8

Telecommunications CRM Price Long-term 8

Harvard Business Review

JANUARY 7, 2013

You even people talking about UX as the way in which a consumer connects to a business — all the touch-points from marketing to product development to distribution channels. How can large organizations deploy this capability on an enterprise scale? The value of UX as a corporate asset is no longer in question.

Strategy 8

Strategy Six Sigma Engineering Bottom-up 8