Harvard Business Review

AUGUST 10, 2012

With the focus properly on the amazing athletics, I doubt that many viewers paused to wonder how that feat of information technology was possible. The fact is, London 2012 is the largest and most sophisticated sports information technology (IT) project of all time. A few facts might hint at the scale of this challenge.

Committee 14

Committee Project Audience Information Technology 14

Harvard Business Review

DECEMBER 22, 2014

The challenges of combining and managing the resources and operations of the different organizations and aligning their cultures may actually make the goal of integrated, patient-centered care much harder to achieve. When a request arose for a new service that was not operational within our own system (e.g.,

Health Care 8

Health Care Mayo Due Diligence Human Resources 8

Harvard Business Review

JANUARY 10, 2012

Over the last decade, HR at IBM took a number of steps to help drive operational improvement: Delivered the new skills IBM needed at the front lines. But in a world in which bringing managers in every year for a week of offsite training is so 1960s, how do you make the leadership development process relevant to the global economy?

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

AUGUST 7, 2012

From the moment I stepped off the bus at the rowing venue, I felt reassured that the London Olympic Games were operating like a well-oiled machine. Certainly, knowledge transfer has been a priority of the International Olympic Committee (IOC). Language barriers. Difficulty of getting the whole story. Contractual commitment.

Committee 12

Committee Knowledge Management Project Learning-by-Doing 12

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. Exceed client expectations. Attract top talent. Measure success.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

AUGUST 9, 2012

With the combination of cloud storage and computing, mobile technologies, and powerful analytical and predictive tools, we can start mining 'big data' and reaping huge rewards.". We commonly see new technologies overhyped; their capabilities are promoted beyond their potential. It's not that simple, especially for sales forces.

CRM 13

CRM Micromanagement Technology Maturity 13

Harvard Business Review

JUNE 19, 2017

Together, we engaged in a series of activities aimed at demedicalizing prenatal care for low-risk patients, empowering women to actively engage in steering their care, defining the optimal number of scheduled prenatal care appointments, and utilizing innovative technologies to optimize how we monitored the care provided.

Mayo 8

Mayo Health Care Information Innovation 8

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. reduced instances of teams playing four games in five days by 26%. Jumpstart process and cost efficiency?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

DECEMBER 22, 2011

Technologies that connect people to knowledge, services, and one another across the globe have acted as a centrifugal force, spinning functions and authority away from the center toward millions of previously silent and disempowered individuals. Information and communications technology is blowing the old categories into bits.

Storytelling 15

Storytelling Disaggregation Supply Chain Globalization 15

Harvard Business Review

FEBRUARY 4, 2013

Enthralled by my surroundings, I would run around the factory floor and talk to the operators at each machine. The technology employed in the seventies was a top-of-the-line sewing machine or a battery-powered forklift. or if a particular operator needed help (was the pile on the right of one operator always higher than the rest?).

Market Segmentation 8

Market Segmentation Operations Project Report 8

Harvard Business Review

NOVEMBER 30, 2010

If we hope for better management of large-scale endeavors, our models will have to look beyond what it takes to inform individual, or even organizational, moves. If we hope for better management of large-scale endeavors, our models will have to look beyond what it takes to inform individual, or even organizational, moves.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

OCTOBER 2, 2012

But with the coming of Big Data, we are going to be operating very much out of our old, familiar ballparks. There needs to be a dialogue between our human intuition and the Big Data statistics, and that's not something that's built into most of our management systems today. The "Human Understanding" Problem. Take the flu example.

Hedge 8

Hedge System Health Care Transportation 8

Deming Institute

MAY 18, 2015

Edwards Deming’s 14 points for management. You need to manage and continually improve that entire system. What matters is how you operate. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship. And that will require changing the nature of the management systems within Ford.

Long-term 28

Long-term Deming Cooper System 28

Harvard Business Review

DECEMBER 26, 2017

By doing so they avoid the delays associated with information and approvals traveling up and down the management hierarchy. For some tasks, it is desirable or necessary to have common rules across the operating units: policies, standards, methods, procedures, or systems. ” But which exactly are “only those tasks”?

Decentralization 8

Decentralization Efficiency Mintzberg Operations 8

Strategy Driven

JUNE 16, 2023

The business world is about to witness a new era where transformative technologies like artificial intelligence, virtual reality, and 5G come together, opening up a world of possibilities. Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest.

Supply Chain 122

Supply Chain Loyalty Content Efficiency 122

Harvard Business Review

MARCH 17, 2015

Automattic, owner of WordPress, has been able to scale up operations to nearly 300 people and more than 131M monthly website visitors — the 3rd highest on the Internet — with a purely distributed team. New technologies – and the proper use of old technologies – are a crucial part of this adaptation.

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

SEPTEMBER 29, 2016

For example, new hires tend to come in knowing building information modeling from school, and can tutor experienced designers and architects in how to incorporate their deep practical knowledge into the software. How talent management is changing. The single largest obstacle to managing human knowledge is a lack of time.

Organization 8

Organization Development Mentor Incentives 8

Harvard Business Review

SEPTEMBER 12, 2013

Special operations teams, for example, are known for their detailed planning, intensive training, and utilization of advanced technology. Social media monitoring is one of the key technologies for creating OODA loops. Decision making Knowledge management Managing uncertainty' This didn''t happen by accident.

Media 8

Media Knowledge Management Uncertainty CEO 8

Harvard Business Review

SEPTEMBER 12, 2013

Special operations teams, for example, are known for their detailed planning, intensive training, and utilization of advanced technology. Social media monitoring is one of the key technologies for creating OODA loops. Decision making Knowledge management Managing uncertainty'

Media 8

Media Knowledge Management Uncertainty CEO 8

Harvard Business Review

JANUARY 28, 2011

Despite concerns that cold weather could reduce the effectiveness of the o-ring pressure seals at the joints of the space shuttle's solid rocket motors, NASA managers approved the launch of the Challenger on January 28, when the temperature at the Kennedy Space Center was barely above freezing.

Engineering 14

Engineering Open-book Review Operations 14