Harvard Business Review

AUGUST 10, 2012

With the focus properly on the amazing athletics, I doubt that many viewers paused to wonder how that feat of information technology was possible. The fact is, London 2012 is the largest and most sophisticated sports information technology (IT) project of all time. We have also learned how to transfer knowledge from Games to Games.

Committee 14

Committee Project Audience Information Technology 14

Harvard Business Review

JANUARY 10, 2012

Over the last decade, HR at IBM took a number of steps to help drive operational improvement: Delivered the new skills IBM needed at the front lines. This is about using the technology of "business analytics" within the workforce, bringing vital statistics to the art of performance reviews.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

AUGUST 7, 2012

From the moment I stepped off the bus at the rowing venue, I felt reassured that the London Olympic Games were operating like a well-oiled machine. Certainly, knowledge transfer has been a priority of the International Olympic Committee (IOC). Language barriers. Contractual commitment.

Committee 12

Committee Knowledge Management Project Learning-by-Doing 12

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. reduced instances of teams playing four games in five days by 26%. Jumpstart process and cost efficiency?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

SEPTEMBER 11, 2015

Today, many high-profile companies— Cisco , Google , IBM , Samsung , Siemens , Disney , Volkswagen and Deutsche Bank , to name a few—contain such roving consulting groups to help solve the most critical strategy and operations problems throughout the business. Exceed client expectations. Measure success.

Consultative 8

Consultative Team How To McKinsey 8

Harvard Business Review

AUGUST 13, 2012

These risks can emanate from the realm of security, public health, natural ecology, technology, or economics. At the start of the Atlanta 1996 Olympics, it was a catalog of minor operational and logistical problems that led journalists to start reporting on "the glitch Games."

Risk Management 15

Risk Management Management Committee Insurance 15

Harvard Business Review

AUGUST 9, 2012

With the combination of cloud storage and computing, mobile technologies, and powerful analytical and predictive tools, we can start mining 'big data' and reaping huge rewards.". We commonly see new technologies overhyped; their capabilities are promoted beyond their potential. It's not that simple, especially for sales forces.

CRM 13

CRM Micromanagement Technology Maturity 13

Harvard Business Review

JUNE 19, 2017

Together, we engaged in a series of activities aimed at demedicalizing prenatal care for low-risk patients, empowering women to actively engage in steering their care, defining the optimal number of scheduled prenatal care appointments, and utilizing innovative technologies to optimize how we monitored the care provided.

Mayo 8

Mayo Health Care Information Innovation 8

Harvard Business Review

DECEMBER 22, 2011

Technologies that connect people to knowledge, services, and one another across the globe have acted as a centrifugal force, spinning functions and authority away from the center toward millions of previously silent and disempowered individuals. Information and communications technology is blowing the old categories into bits.

Storytelling 16

Storytelling Disaggregation Supply Chain Globalization 16

Harvard Business Review

FEBRUARY 4, 2013

Enthralled by my surroundings, I would run around the factory floor and talk to the operators at each machine. The technology employed in the seventies was a top-of-the-line sewing machine or a battery-powered forklift. or if a particular operator needed help (was the pile on the right of one operator always higher than the rest?).

Market Segmentation 8

Market Segmentation Operations Project Report 8

Harvard Business Review

NOVEMBER 30, 2010

His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

OCTOBER 2, 2012

But with the coming of Big Data, we are going to be operating very much out of our old, familiar ballparks. We live in an era that builds on centuries of science, and our methods of building systems, governments, organizations, and so on are well defined. The "Human Understanding" Problem. Finding correlations in data is one thing.

Hedge 8

Hedge System Health Care Transportation 8

Deming Institute

MAY 18, 2015

What matters is how you operate. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship. If the other four had improved their relations by as much they collectively would have added $2 billion in 2014 operating profit, Henke said. You need to treat them as partners.

Long-term 28

Long-term Deming Cooper System 28

Harvard Business Review

DECEMBER 26, 2017

customers, competitors, suppliers, employees, regulators, partners, and so on) occur at the level of the operating unit, and if these interfaces are genuinely different between operating units, it makes sense to locate the corresponding tasks (e.g., Think, for example, of legal, tax and technology experts, or costly test equipment.

Decentralization 8

Decentralization Efficiency Mintzberg Operations 8

Strategy Driven

JUNE 16, 2023

The business world is about to witness a new era where transformative technologies like artificial intelligence, virtual reality, and 5G come together, opening up a world of possibilities. Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest.

Supply Chain 98

Supply Chain Loyalty Content Efficiency 98

Harvard Business Review

MARCH 17, 2015

Automattic, owner of WordPress, has been able to scale up operations to nearly 300 people and more than 131M monthly website visitors — the 3rd highest on the Internet — with a purely distributed team. New technologies – and the proper use of old technologies – are a crucial part of this adaptation.

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

SEPTEMBER 12, 2013

Special operations teams, for example, are known for their detailed planning, intensive training, and utilization of advanced technology. Social media monitoring is one of the key technologies for creating OODA loops. Decision making Knowledge management Managing uncertainty' This didn''t happen by accident.

Media 8

Media Knowledge Management Uncertainty CEO 8

Harvard Business Review

SEPTEMBER 12, 2013

Special operations teams, for example, are known for their detailed planning, intensive training, and utilization of advanced technology. Social media monitoring is one of the key technologies for creating OODA loops. Decision making Knowledge management Managing uncertainty'

Media 8

Media Knowledge Management Uncertainty CEO 8

Harvard Business Review

SEPTEMBER 29, 2016

Generating new knowledge by conducting research, benchmarking, or bringing in “resident” artists or scientists whose interactions with employees can spark creativity. At multiple levels in the organization, key personnel are responsible for such capabilities and hold much of the know-how in their heads.

Organization 8

Organization Development Mentor Incentives 8

Harvard Business Review

JANUARY 28, 2011

Here, we knew, must be an organization working to build its capability for sounder judgment, with full awareness that no one leader, or even team, could possibly comprehend the full complexity of its operations and make those calls alone. Many credit Bill Gerstenmaier, Head of Space Operations, for his genuine openness to debate.

Engineering 14

Engineering Open-book Review Operations 14