Coaching Tip

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Customer Loyalty

Coaching Tip

In his book, THE CUSTOMER LOYALTY LOOP, Fleming offers proven secrets for building a systematic (and replicable) process to acquire loyal customers who will become evangelists for your business. . Source: Noah Fleming: The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions. Related articles.

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Creating Loyalty

Coaching Tip

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Leadership in Healthcare

Coaching Tip

In "PATIENTS COME SECOND: Leading Change by Changing the Way You Lead" Spiegelman and Berrett explain the connection between employee engagement and patient loyalty, sharing stories of how this has worked in a range of organizations to give readers practical tools and tips to implement immediate change in their organization.

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The Connected Mobility of the Millennial Generations

Coaching Tip

If they want loyalty, and expressed it as such, they would say it is your loyalty to them. They want radical authenticity , and when they discover something they like, they devour it. These new customers want nothing short of trust, transparency, and total openness.

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Is Ignorance Bliss?

Coaching Tip

Helps us gain loyalty, coach people to be their best, and win friends. Here are just some of the book's key advantages: Reveals the secret of influence, and how to skyrocket our self-control and leadership. Reveals the source of emotion and motivation, and why perceptual intelligence is much more powerful than emotional intelligence.

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Not Adhering to the Rule of 150

Coaching Tip

Above 150, you have to impose complicated hierarchies and rules to command loyalty and cohesion. Below 150, it is possible to achieve these same goals informally based upon personal loyalties and direct person-to-person contacts. When things get larger than 150, people become strangers to one another.

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First Impressions Win Hearts and Minds

Coaching Tip

Source: Helio Fred Garcia: Power of Communication, The: Skills to Build Trust, Inspire Loyalty, and Lead Effectively. When 'desire' surfaces, the others take the lead in the conversation while you provide the evidence necessary to justify the concept you are selling. .