Harvard Business Review

JULY 30, 2018

” and the marketing team provides one answer, sales a second, and accounting a third. Neither viewed market share as its top priority, but both kept it current in their databases to be ready for the occasional question from senior management. First, establish the required team. Jorg Greuel/Getty Images.

Six Sigma 9

Six Sigma Supply Chain Long-term Definition 9

Harvard Business Review

JANUARY 7, 2013

1 billion price tag paid by Facebook for Instagram, whose primary asset is not technology, but the best photo sharing UX in the business (and some of the best UX talent as well). Today, it is not uncommon to hear an executive talk about managing a $30 billion brand. So what is management to do? Just look at the. $1

Strategy 10

Strategy Six Sigma Engineering Bottom-up 10

Harvard Business Review

MARCH 20, 2015

But with the rapid implementation of electronic health records (EHRs), CNOs are now expected to master new trends in health care information technologies to engage hospital leaders in strategic discussions about major technology investments. This problem is not limited to top management, however. The list goes on and on.

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Harvard Business Review

NOVEMBER 24, 2015

For example, one CEO of a large technology firm oscillated between major expansions (e.g. Each of these might make sense individually, but because they haven’t been positioned as an integrated way of coping with a changing environment, employees have become skeptical about senior management’s ability to secure the future.

Welch 8

Welch Six Sigma Real Estate Trends 8

Harvard Business Review

DECEMBER 6, 2012

This is to say that you don't have to wait until the end of the decade for some breakthrough technology to emerge; it's already here, albeit in bits and pieces. They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. Let's explore what Process Strategy 2.0

Process 8

Process Examples Strategy Six Sigma 8

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

OCTOBER 30, 2013

With all the excitement (and anxiety) surrounding big data and advanced analytics, it is not surprising that many organizations are naming Chief Data Officers (CDO) to manage their data needs. You don’t need a Chief Data Officer to put basic data management capabilities in place. Information & technology Strategy'

Six Sigma 8

Six Sigma Long-term Information Technology Short-term 8

Strategy Driven

APRIL 2, 2014

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. The BPM Team Facilitator provides this guidance during the charter meeting. What’s in it for Me?

BPM 56

BPM Process Tips Management 56

Harvard Business Review

SEPTEMBER 27, 2012

Since the data originate from many sources, you must assign managers to cross-functional processes and to important external suppliers, and ensure that data creators understand what is expected. You must measure quality, build in controls that stop errors in their tracks, and apply Six Sigma and other methods to get at root causes.

Six Sigma 15

Six Sigma How To Quality Long-term 15

Harvard Business Review

OCTOBER 22, 2013

You may ask, what are some risky investments that stand a high chance of failure but, if successful, enable larger technological leaps that promise earthshaking impact? Three major factors drive convergence: technology, competition, and the customer. Let’s say you’re in the energy sector. Find Pivots.

Skills 8

Skills Power Six Sigma Disruptive Innovation 8

Harvard Business Review

OCTOBER 18, 2013

Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care. Walk the talk.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

AUGUST 11, 2015

So, you need a leader who can manage all the different phases of design in a very smart way—someone with a holistic vision. Methodologies like Six Sigma are all about reducing risk, but they are not effective for innovation because innovation by definition is risky. What does a design team look like at PepsiCo?

Organization 8

Organization Brand Six Sigma Innovation 8

Harvard Business Review

OCTOBER 27, 2014

A mid-level manager in this 5,000-employee hospital, she is leading a 70-member group on patient flow as part of a larger organizational effort. Her ability to lead and inspire — to become a change leader from her position as a mid-level manager — is helping her team produce results. I found a few defining characteristics: 1.

Middle Management 14

Middle Management Six Sigma Taylorism Taylor 14

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. In the late 1960s, Frank Pipp, an assembly plant manager for a Ford Motor Company factory, instructed his staff to purchase competitor’s cars. To Pipp’s amazement, one car purchased was 100% snap fit.

System 74

System Productivity Products Deming 74

Harvard Business Review

OCTOBER 28, 2013

The model for healthcare is being flipped upside down — from decades of focusing on acute care episodes and encouraging utilization to a future where successful organizations are able to reduce utilization, manage population health, and activate patients in the consumption (and delivery) of their own care.

Health Care 8

Health Care Innovation Six Sigma Consultative 8

Harvard Business Review

FEBRUARY 26, 2014

Such advice is plentiful and familiar: Make time for non-work activities, exercise to reduce stress, learn to say “no,” manage your time more efficiently. At Quest Diagnostics, we turned things around, in part, by adopting Six Sigma, which aims at a standard of perfection. Leadership Managing yourself Work life balance'

Career 18

Career Six Sigma Deming Advice 18

Harvard Business Review

JANUARY 11, 2011

To combat these pressing issues, a number of hospitals across the United States are trying new approaches to managing their complexity — and with their progress a new paradigm for hospital management may be taking shape. occupational therapy or rehab), and many more. It's a tough time to be running a hospital.

Six Sigma 15

Six Sigma Health Care Transportation Wireless 15

Harvard Business Review

JANUARY 10, 2011

Each post will examine the challenge from a different perspective, including design, technology, urban planning and more. Our team put Six-Sigma thinking to work. Dr. Burns' career has spanned scientific research; issues management; science and technology leadership and business management.

Govindarajan 15

Govindarajan Six Sigma Energy Transportation 15

Harvard Business Review

OCTOBER 20, 2015

A number of techniques and process-improvement tools from inside and outside the industry have been brought to bear: lean engineering to simplify and standardize care, Crew Resource Management to improve teamwork, checklists to help teams focus and improve reliability, and so on. Six sigma — or no more than 3.4

Mayo 8

Mayo Health Care Six Sigma System 8

Skip Prichard

JULY 15, 2019

But Nincompoopery is something different: it’s the corporate stupidity that drives customers crazy, and keeps everyone—customers, employees, managers and business owners—from getting what they want. And that’s only scratching the surface of everything we’re trying to manage in this brave new world.

How To 76

How To Middle Management Innovation Technology 76

Harvard Business Review

MAY 30, 2012

There's something about the culture of business that tends toward excess — in financial markets, to be sure, but also in the "market" for new ideas and management techniques. Companies are touting chief innovation officers, innovation teams, innovations strategies, and even innovation days," the hard-hitting piece noted.

Innovation 17

Innovation Airlines Six Sigma Lean Production 17