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Performance Measurement

Strategy Driven

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

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CEOs, Get to Know Your Rivals

Harvard Business Review

He claimed that based on this insight he could anticipate their market moves one or even two steps in advance. At the same time, we continued to invest in long-term product development and overseas markets, knowing it was unlikely he could follow us in the short term.”. expansion, out-maneuvering Adelson in the domestic market. “We

CEO 9
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How Self-Service Kiosks Are Changing Customer Behavior

Harvard Business Review

McDonalds isn’t the first fast food chain to consider giving customers more control over their orders using technology (though there’s a fair amount of debate about whether customization is really the best way forward for the struggling company ). Avacado and shaved parmesan on your sandwich? No problem.

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Three Things that Actually Motivate Employees

Harvard Business Review

The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. Another says she is most excited about the opportunity to change how the industry operates and have a big impact on improving lives.

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What It Takes to Become a Great Product Manager

Harvard Business Review

Performing market assessments. Managing tight deadlines, revenue targets, market demands, prioritization conflicts, and resource constraints all at once is not for the faint of heart. So, what should you consider if you’re thinking of pursuing a PM role? Running design sprints. Feature prioritization and roadmap planning.

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Grandiose, Narcissistic, Impulsive E-Personalities — and What They Might Do to the Economy

Harvard Business Review

As the Internet and related technologies have turned money into an even less tangible and further removed concept than the plastic of credit cards, the result may be a new and largely unacknowledged contributor to our economic woes. Norton & Company, 2011). Psychotherapy for your e-tail therapy?