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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

Southwest Airlines just agreed to a $140 Million settlement with the Department of Transportation over the meltdown of Southwest’s systems during December 2022 travel. As a result, the company suffered massive failures from archaic IT systems their employees and unions had been begging them to replace for decades.

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Learning From Covid Could Make Commuting By Rail Less Stressful

The Horizons Tracker

With many forced to work from home, and the amenities and events that underpin so much of our regular travel shut down, the Covid pandemic had an obvious impact on mobility patterns. The resulting analysis allowed the researchers to make three recommendations to make train travel smoother.

Stress 116
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Leaders Lessons from an Outward Bound Wilderness Instructor

Great Leadership By Dan

LNT has become the gold standard for organizations who operate in America’s backcountry environments. Muda is waste and Kaizen is the process of reducing that waste made most famous by Toyota’s Production System. Be Considerate of Others: The wilderness holds a special place for those who travel into it.

Kaizen 365
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Competing in the Age of AI

Leading Blog

T HE BIGGEST CHANGE being brought about by AI is not human replicas, but the emergence of digital operating models. The operating model is how that is accomplished. The goal of the operating model is to deliver value at scale, to achieve sufficient scope, and to respond to changes by engaging in sufficient learning.

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How You Can Be More Organized When Leading Your Small Business

Joseph Lalonde

If you want your company to thrive and expand in 2022 and beyond, you need to get off to a strong start, and that involves ensuring that your operations are well-organized and productive. This is especially helpful if you need to travel or if you have team members who operate remotely from different locations.

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Best Practices for Sales Lead Management in a Data-Driven World

Strategy Driven

These solutions may include conventional on-premise storage systems or intelligent cloud-based Enterprise Resource Planning (ERP) systems, offering a wide range of options to cater to the specific needs of each enterprise.

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The Move To Cashless Transit Shouldn’t Leave People Behind

The Horizons Tracker

Transport systems around the world have moved towards a cashless model in recent years, with contact payment mechanisms coming to dominate. The model incorporates both the capital investments required in the first year together with 10 years of operational expenses. Cash remains king. Scenario 1—No cash anywhere, adds retail network.