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First Look: Leadership Books for June 2020

Leading Blog

frameworks that help make thoughtful decisions about starting, growing, managing, and selling a business. Winning Now, Winning Later : How Companies Can Win in the Short Term While Investing for the Long Term by David Cote. Instead of startup myths?legends legends spun from a fantasy version of Silicon Valley?Rizwan

Books 347
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How Great Leaders Value People

Lead Change Blog

Consequently, servant leadership quickly is becoming the preferred practice for some of the biggest and best companies in the world. When she was named CEO in 2007, profit was in the negative, and the company stock price had taken a nose dive from $34 in 2002 to $13. In his book “The Speed of Trust,” Stephen M.R.

Covey 255
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Success Begins with Quality Customer Service

Chart Your Course

A recent Bain Capital Customer Loyalty study found that consumers are four times more likely to do business with a company that provides good customer service versus a competitor that offers a lower price. Regardless of where you sit on this issue, it’s safe to say customer retention is important to every business.

Quality 182
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Don’t Acquire a Company Before You’ve Asked These Questions

Harvard Business Review

Large companies in industries ranging from retail, to aerospace, to financial services are buying talent and technology to develop new digital capabilities and reinvent themselves quickly. But they will need to adopt the more hard-headed way that Silicon Valley companies evaluate acquisitions for their deals to pay off. Insight Center.

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Should You Name Your Company After Yourself?

Harvard Business Review

When entrepreneurs start a business, they often grapple with whether to use their name in their company’s name. The other paper says founder-named firms are 8% less valuable than their counterparts, and founder-named-and-managed firms are 21% less valuable. So, should you do it? Why the difference?

Company 10
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Research: Workplace Injuries Are More Common When Companies Face Earnings Pressure

Harvard Business Review

companies are facing pressure to meet earnings expectations, and research indicates that meeting analyst forecasts is a more important benchmark than meeting the prior year’s earnings or avoiding losses. Do workplace injuries occur more commonly in companies that are facing increased pressure to meet earnings expectations?

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Don't Blame Your Company's Poor Performance on Its Industry

Harvard Business Review

Between 2002 and 2012, the shareholder return of the average airline company rose an uninspiring 5.6% Worst of all were computers and peripherals companies, with a 3% average annual return — barely the rate of inflation in many parts of the world. Second, top-quartile companies operate more profitably than other companies.

TSR 8