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First Look: Leadership Books for June 2020

Leading Blog

Here's a look at some of the best leadership books to be released in June 2020. Leadership isn't easy. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. Strategy First : How Businesses Win Big by Brad Chase.

Books 350
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The ROLE of Emotional Intelligence in Effective Leadership Today

The Center For Leadership Studies

In this time of unrest and change, the role of Emotional Intelligence (EI) in leadership has emerged as the critical skill set for leaders. Having watched the corporate leadership landscape for over 25 years now, I am relieved to see EI getting the attention it deserves! But you can use your leadership to begin the healing process.

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Success Begins with Quality Customer Service

Chart Your Course

Entrepreneurs willing to invest the time and effort into satisfying the most valuable component of their business are setting themselves up for long-term success. Rewards programs are by far one of the most effective retention strategies. Anticipatory service is another effective retention strategy. Retention Is Key.

Quality 182
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The Character of Passionate Leadership

Lead Change Blog

Passionate Leadership is Courageous. It comes from leadership that takes its lead from a dogged commitment to a principle as well as an insatiable desire to stand for that principle. Passionate Leadership is Conviction. Because a fundamental ingredient of business success is leadership.

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Making Diversity Central to Success: Q&A With Chevron’s Chief Diversity Officer

HR Digest

The company’s 2018 Corporate Responsibility Report highlights how diversity and inclusion (D&I) feature so centrally in the company’s success story. Since 2002, Chevron reports a 68 percent increase in the number of women and minorities in senior leadership and executive positions. How did it happen?

Diversity 107
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SERVANT Leaders are Thorough – Acronym Model

Modern Servant Leader

Background: This post is part of a series defining the principles of Servant Leadership via the acronym SERVANT ( Selfless , Empathetic , Resolute , Virtuous , Authentic , Needful and Thorough). For more, visit the overview at this link or sign up for the free online course, Servant Leadership 101. Systems Thinker (Frick & Sipe).

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Building Trust Through Behavioral Integrity

Great Leadership By Dan

Chris Edmonds : Cornell University professor Dr. Tony Simons’ powerful article, “ The High Cost of Lost Trust ,” appeared in the Harvard Business Review in 2002. Sharon Allen, Deloitte’s chairman of the board, notes that, by focusing on talent management and retention strategies, “executives may be able to reduce attrition.”

Simon 260