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First Look: Leadership Books for June 2020

Leading Blog

As Harvard lecturer and global trend watcher Vikram Mansharamani shows in this eye-opening and perspective-shifting book, our complex, data-flooded world has made us ever more reliant on experts, protocols, and technology. Strategy First : How Businesses Win Big by Brad Chase. Too often, we've stopped thinking for ourselves.

Books 350
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Success Begins with Quality Customer Service

Chart Your Course

Entrepreneurs willing to invest the time and effort into satisfying the most valuable component of their business are setting themselves up for long-term success. Rewards programs are by far one of the most effective retention strategies. Anticipatory service is another effective retention strategy. Retention Is Key.

Quality 182
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Making Diversity Central to Success: Q&A With Chevron’s Chief Diversity Officer

HR Digest

The company’s 2018 Corporate Responsibility Report highlights how diversity and inclusion (D&I) feature so centrally in the company’s success story. Since 2002, Chevron reports a 68 percent increase in the number of women and minorities in senior leadership and executive positions. How did it happen? Our leaders walk the talk.

Diversity 107
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How to Build ROPE Teams in Sales Organizations

Leading Blog

Teams have also played a central role in my life by ensuring that I received the support needed to achieve two cherished goals: leading sales organizations at several of the nation’s largest technology firms and climbing the Seven Summits, the highest peaks on each of the seven continents. Inside ROPE teams provide another important benefit.

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10 Characteristics Of High-Performing Teams

Tim Milburn

/NOTE/ This is a guest post by Ron Ricci and Carl Wiese and is an excerpt from the book they authored entitled: The Collaboration Imperative: Executive Strategies for Unlocking Your Organization’s True Potential. A team charter paves the way for collaborative success by providing clarity that builds trust and accountability.

Team 155
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Social Media Demystified

N2Growth Blog

Blogging since 2002, being actively involved in digital marketing since the early 90′s, and being online since the days of the ARPANET I have a bit of history with most things digital. Successful businesses adapt to market innovations and thrive, while those that fail to make iterative leaps fall by the wayside.

Media 382
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The New Economic Revolution

Strategy Driven

From internet commerce technology has sprung forth the Bottom-Up Economic Revolution. Enterprises with over 1000 employees lost over 1 million employees between 2002 and 2012 while enterprises with less than 25 people gained over a 1.5 There’s a revolution in full swing that is changing the way ordinary Americans make a living.