Do You Understand Your Target Audience? How to Use an Empathy Map [video]
Engaging Leader
AUGUST 29, 2012
One of the great leadership teachers of our time passed away on July 16, 2012. In 2011, Time magazine named it one of the 25 Most Influential Business Management books of all time. .” A great first step to understanding your audience is the Empathy Map, which is a fun exercise that takes only 15-20 minutes.
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