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Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

If businesses take the time to invest in their employees and allow them to build relationships with their customers, they will see the rewards in greater profitability, customer loyalty and employee engagement. Meanwhile, 69 percent of businesses surveyed said their business had been negatively impacted from a bad hire.

Cost 206
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Start-ups, Franchises, Venture Capitalists Oh My!

Women on Business

AllBusiness AllStar Franchise released winners for the fourth annual “best of the best” franchises of 2012. If you’re looking into Franchises click here to read the full list of the top 100 franchises for 2012. We are successful with team-building, thoughtful management, partnership building, and market savvy. Great Clips.

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Wal-Mart Leadership Sweeps $24 Million of Bribes Under the Rug

Coaching Tip

In The New York Times of April 22, 2012, a former executive described how Wal-Mart de Mexico had orchestrated a campaign of bribery to win market dominance. Munich wrote, “it would seem more prudent to develop a follow-up plan of action, independent of Walmex management participation.”.

Ethics 102
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Glamorous Celebrity Deaths and Minimal Taxes in 2010 :: Women on.

Women on Business

However, since the new tax changes are only in effect from January 1, 2010 until December 31, 2012, we may face another estate tax controversy down the road. So at least in the short term, we have a solution to the estate tax dilemma.

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The Big Picture of Business – Developing The Talent for Business to Succeed

Strategy Driven

Critical topics include leadership development of executives, mindset changes in the evolution from manager to executive to leader, executive mentoring, insights into how top professionals evolve, plateaus of professional accomplishment, developing a winning work ethic, lifelong learning and the accrual of business wisdom.

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Why GE, Boeing, Lowe’s, and Walmart Are Directly Buying Health Care for Employees

Harvard Business Review

HDP is a third-party administrator with expertise in the development and management of travel surgery programs, providing strategic and operational management of this program. Geisinger Health System began partnering with Walmart around cardiac surgery in 2012, and joined ECEN for spinal surgery in 2015.

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What BMW’s Corporate VC Offers That Regular Investors Can’t

Harvard Business Review

In 2012, one of us — Gregor Gimmy, a California-based serial entrepreneur and former IDEO consultant — accepted a new role at BMW’s corporate R&D headquarters. To fill the void and build such a new BMW startup unit, Gimmy partnered with an experienced innovation manager from BMW, Matthias Meyer.