Strategy Driven

OCTOBER 1, 2012

I didn’t complete a survey or give any feedback about this experience. No waste of time and money “survey,” no phony empty apology, just a good, old fashioned admission of guilt, and a proactive refund for poor performance. In fact, I doubt this type of outreach is even on a marketing team’s mindset.

Loyalty 50

Loyalty Marketing Customer Loyalty ROI 50

Chart Your Course

AUGUST 21, 2013

2) Operating margins increase: According to the Towers Watson 2012 Global Workforce Study, companies with the highest sustainable engagement scores had an average one-year operating margin of 27% (vs. 14% for companies with traditional engagement and 10% for those with low engagement).

Human Resources 153

Human Resources Talent Management Motivation Analysis 153

N2Growth Blog

NOVEMBER 26, 2018

A 2012 Custom Insight survey revealed that 49% of workers cited problems with their direct supervisor as their reason for disengagement. Some may be engineers, marketers, finance directors, or salespersons. Participants were surveyed at the conclusion of the closing workshop and again sixty days post-program.

Leadership Development 325

Leadership Development Development Leadership Self-aware 325

Six Disciplines

JANUARY 12, 2012

IndustryWeek recently reported on a survey it conducted with TBM Consulting about the impact of continuous-improvement programs on three financial metrics: anticipated revenue growth, operating income growth, and cash flow over the past year.

Competitive Advantage 82

Competitive Advantage Metrics Maturity Strategic Planning 82

Great Leadership By Dan

OCTOBER 2, 2012

We rarely discussed the kind of functional skills (marketing, operations, and finance) that are taught in typical MBA programs – those were considered table stakes for this level of management. It was always the “soft” stuff that was considered important, and those capabilities were usually in short supply. So why should we care?

Freedman 230

Freedman Executive Coaching Participative McCarthy 230

HR Digest

AUGUST 9, 2020

Brett White is not just the CEO of the firm but also its chairman as well as a commercial real estate veteran who led CBRE from 2005 to 2012. White also expects that the US office market might take around two to three years to recover along with seeing this pain to be just the beginning.

Real Estate 98

Real Estate Constraint CEO Long-term 98

Great Leadership By Dan

JANUARY 26, 2012

Here's a guest post from entrepreneur Duncan Murtagh," an Irishman living in Taiwan, who has been to New Hampshire several times": How can we move past the tough times of 2011 to a more profitable 2012? A = Adapt – How about adapting the successful drive-through services that the fast food companies offer to the fast-casual market?

Incubator 238

Incubator Early Adopters Business Model Quality 238

Great Leadership By Dan

SEPTEMBER 22, 2016

Consider the results of a July 1999 New York Times/CBS survey. P&G is a market leader in almost every category they compete in. As the author of Lead with a Story (AMACOM, 2012), his work has been featured in The Wall Street Journal, Inc., It asked, “Of people in general, how many do you think are trustworthy?”

Storytelling 120

Storytelling Audience Insurance Survey 120

Tanveer Naseer

JANUARY 15, 2013

When the data storage giant’s leaders needed supporting content for their submission to an annual Best Companies to Work For survey, they didn’t ask corporate communications to prepare the materials. To learn more about the Top Picks in business reading from strategy+business, check out their article Best Business Books 2012.

Open-book 260

Open-book Books Competitive Advantage Participative 260

Coaching Tip

APRIL 19, 2013

In 2012, Gallup looked at 49,928 businesses or work units and about 1.4 Despite a continuing tough job market, a majority of employees claim to be getting approaches from other companies,” said Monika Morrow, Senior Vice President of Career Management at Right Management. million employees in 49 industries in 34 countries.

Productivity 106

Productivity Products Flextime Bottom-up 106

Tanveer Naseer

SEPTEMBER 18, 2012

This was the focus of HCI’s 2012 Employee Engagement Conference where business leaders from NIKE, Warner Bros. Specifically, how do we go about fostering an engaged workforce when we have fewer resources, more competition, and need to accomplish more in less time.

HCI 265

HCI Conference Learning-by-Doing Talent Management 265

Coaching Tip

APRIL 27, 2012

In the April 30, 2012 issue of FORTUNE , Jack and Suzy Welch wrote about "one of the most immutable rules of business. In The New York Times of April 22, 2012, a former executive described how Wal-Mart de Mexico had orchestrated a campaign of bribery to win market dominance. to engrave on a plaque in the lobby.

Welch 117

Welch Ethics Automotive Globalization 117

Strategy Driven

AUGUST 12, 2012

Embedded videos feature Gerry McCartney, CIO of Purdue University and Jeremy Burton, Chief Marketing Officer of EMC with Bill Cook, President of EMC’s Greenplum Division. And a quick survey provides benchmarking between CIO peers. Copyright 2007-2012 by StrategyDriven, Inc. Consider leaving a comment! All rights reserved.

Resources 50

Resources CIO White Paper Benchmarking 50

Harvard Business Review

SEPTEMBER 20, 2011

To get a better glimpse into where these decision makers stand at this perilous moment in history, we launched the Harvard Business Review Economic Survey (link PDF) earlier this month and contacted 1389 executives — the majority director level and above — from the US, UK/Europe, and Asia. and "Should I start hiring or hold off?".

Survey 11

Survey Planning Globalization Maturity 11

Strategy Driven

MAY 13, 2019

Forbes conducted a survey in 2016, which found that even the most basic organization was using at least 6 cloud apps. You only had two main options if you required an API, which meant that you could either build one from scratch or use one that was available in the market. Easier Connection to Cloud Apps. Making Teams More Strategic.

Finance 57

Finance Technology Tools Insurance 57

Harvard Business Review

DECEMBER 12, 2011

In a joint study from Booz Allen and social platform developer Buddy Media, 57 percent of businesses surveyed plan to increase social media spending, while 38 percent of CEO's label social as a high priority. So what can we expect in 2012 in a world that seems to grow ever connected by the hour? The Micro Economy.

Trends 20

Trends Media Influence Participative 20

Harvard Business Review

JANUARY 17, 2012

If you pay attention to workplace surveys, the news sounds pretty bad. But I'm not certain such surveys tell the whole story. And I predict that leaders who get the whole story, and act on it, will reap unexpectedly better workplace morale in 2012, despite all the uncertainty and volatility of the global economic realities.

P&L 13

P&L Construction Survey Stress 13

Skip Prichard

DECEMBER 2, 2019

In that year, Home Depot was ranked first in social responsibility by the Harris Interactive Survey. Both men had recognized that global markets were opening and posed a risk to the company. I would rediscover this when I joined the leadership team of The Grappone Automotive Group in 2012. It shows you can serve both masters.

Leadership 96

Leadership Automotive System Motivation 96

Coaching Tip

MAY 7, 2012

Almost nine in 10 CEOs agree that tapping female talent is important to "getting the best brains" and competing in markets where women now make most of the purchasing decisions, the McKinsey study says. Sources: The Wall Street Journal, May 7, 2012 and The New Yorker, February 14, 2011. When McKinsey & Co.

McKinsey 112

McKinsey Leadership Career Diversity 112

Marshall Goldsmith

JANUARY 27, 2014

Tools such as 360-degree feedback and mini-surveys can be done online, at low cost as needed. For example, some leaders may need to change behavior; others may need functional training in marketing or finance. Traditional, people-centered techniques for follow-up and reinforcement tend to be expensive and time-consuming.

360-Degree Feedback 121

360-Degree Feedback Long-term Globalization Tools 121

Strategy Driven

OCTOBER 29, 2012

NOT A SATISFACTION SURVEY. OUCH QUESTION: Is your brand, product, or service market superior, and you haven’t elevated yourself to that position? CAUTION: Leave PR, marketing, and advertising out of the equation, or you may NEVER get to the truth. RESULT: A new, market dominant, more profitable you. You’re in trouble.

Brand 50

Brand Reputation Customer Loyalty Industry 50

Harvard Business Review

APRIL 28, 2015

Most Western executives have limited exposure to a frontier market until they are relatively senior in their careers. By then their worldviews are largely formed, and at best they graft frontier market experiences onto that mature-market base. At worst, they misjudge or simply stay out of markets vastly different from their own.

Marketing 8

Marketing Career Wireless Decentralization 8

Harvard Business Review

APRIL 7, 2016

Or, as it turns out, even the vicinity of 1455 Market Street, the address of Uber’s San Francisco headquarters. Genesys, a pioneer of customer experience and call center software, has offices across the globe, and it’s growing quickly, having acquired 10 companies since 2012. 1 form of self-expression.”

Marketing 8

Marketing Strategy Hammer Media 8

Harvard Business Review

APRIL 28, 2017

I’ve been surveying executives of Fortune 1000 companies about their data investments since 2012, and for the first time a near majority – 48.4% — report that their firms are achieving measurable results from their big data investments , with 80.7% However, big data isn’t just being used for cost-cutting.

Company 11

Company Chief Information Officer Parcell Survey 11

Harvard Business Review

JANUARY 6, 2012

In 2012 the rise in consumer activism and mobility, the Occupy movement, 24-hour accountability (thanks to social media), and global resource depletion will force every enterprise, large and small, to make CSR a focal point. Cause-Marketing: Cause-marketing programs will multiply. Marketing experts agree.

Supply Chain 16

Supply Chain Company Strategic Planning Bottom-up 16

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. Generation Z , which includes anyone born between 1997 and 2012, influences your business more each day as the generation enters the workforce and its purchasing power increases.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Rapid BI

NOVEMBER 7, 2012

This has been mentioned in the survey with respect to young people applying for jobs, but not getting any real feedback when they have not been successful (this leads to increasing confidence issues). By not doing any of these things on a regular basis, in 2012 and beyond, can we really claim to be acting in a professional way?

B2B 49

B2B Competitive Advantage Trends Learning-by-Doing 49

Harvard Business Review

SEPTEMBER 11, 2012

We've seen success with a novel approach to talent engagement: an integrated HR-Marketing strategy that teams Marketing's brand messaging savvy with HR's internal perspective and expertise. The partnership brings added value to Marketing as well.

Marketing 8

Marketing Brand Benchmarking Marketing Strategy 8

Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. Contrast this with 56 percent in 2012.) And 83 percent of CIOs say that they need to align and interact with Marketing. (It

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

DECEMBER 14, 2018

Writing in the Sloan Management Review, Boston College professor Gerald Kane noted that 87% of executives surveyed indicated that digital technologies will disrupt their industries to a great or moderate extent. Microsoft was able to do so largely due to its monopolization of the desktop operating system market. Minimize Pain.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

MAY 10, 2012

customers who say on surveys that they're highly likely to refer you to a colleague or friend), the more likely you'll be to grow your business and outpace the competition. Many firms assume that because a customer says on a survey that he'd be highly likely to refer you, that he will in fact do so. you get the idea.

Reference 12

Reference Telecommunications Survey Customer Loyalty 12

Harvard Business Review

JANUARY 5, 2015

Companies spend an enormous amount of time and dollars on market research, and all too often it disappoints. Even when there is a clear winner, that top-rated concept often bombs when it actually hits the market. Purchase intent is notoriously overstated in survey responses, showing little correlation with actual sales performance.

Survey 8

Survey Marketing Banking Productivity 8

Harvard Business Review

SEPTEMBER 4, 2015

The last few weeks have brought news of turmoil in China, including currency devaluations, an economic slowdown, and a stock market plunge. My evidence is a series of separate surveys conducted by different organizations, including the MIT Forum for Supply Chain Innovation. The results of the 2014 survey — to which 89 U.S.-based

Supply Chain 8

Supply Chain Survey Price Apparel 8

Harvard Business Review

JULY 23, 2018

counties in 2012 in relation to the number of reported religious adherents (per 1,000 population) in each county. Additionally, we examined individual-level grocery spending data from Point of Purchase Advertising International, which surveyed 2,400 grocery shoppers in 2011 and 2012 at 35 stores across 10 states. counties.

Retail 8

Retail Participative Armstrong Video 8

Harvard Business Review

MARCH 18, 2016

According to her story, a survey by executive-search firm Spencer Stuart found that about four out of five S&P 500 companies that chose a new CEO last year promoted insiders. That’s the highest proportion since the firm began conducting the survey in 2004, and a big increase since 2012.

CEO 8

CEO Automotive Survey Middle Management 8

Harvard Business Review

SEPTEMBER 17, 2018

In fact, by some measures, the best emerging-market firms are more competitive than firms in advanced economies including the United States and the United Kingdom. Indeed, it is much harder for this plethora of emerging-market firms in the outperforming countries to get to the top and then stay there.

Depreciation 8

Depreciation Long-term Short-term GDP 8