Two Words that Will Kill Any Conversation
Marshall Goldsmith
FEBRUARY 15, 2016
It doesn’t matter how friendly your tone is or how honey sweet you’re in a conversation and you start your sentences with one of these words (or both), the message to your recipient is “You are wrong.” What are these conversation stopping words? They are “No” and “But.”. These words don’t say, “Let’s discuss this” or “I’d love to hear what you think about this” to people.
Let's personalize your content