Modern Servant Leader

FEBRUARY 19, 2013

Hey gang, here’s something I’ve been struggling with for a while and want to run by you. Let me know if you agree… What is Staying Small? Staying small, in leadership, means staying in the details. It means remembering the little gals and guys. Staying small means keeping your humility. It’s about not thinking too highly of yourself.

How To 218

How To Delegation Audience Commitment 218

Modern Servant Leader

MARCH 14, 2013

You know that feeling: you just don’t feel right about a decision. Here’s a simple leadership test to validate the decision: does it seek to serve or control your stakeholders ? Naturally, you’d never seek to control control your customer, investor or employees, you say. But wait, there are nuances to these differences that may surprise you.

Greenleaf 218

Greenleaf Short-term Leadership Long-term 218

Modern Servant Leader

DECEMBER 3, 2013

'Greetings Modern Servant Leader readers. I’ve been working on a big project for you, that I’m excited to say is finally ready to share: Paradigm Fl i p : Leading People, Teams, and Organizations Beyond the Social Media Revolution. My new book releases Tuesday, December 10th. If you like this site, I guarantee you’ll enjoy what it says and come away with great lessons.

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Books Servant Leader Media eBook 213

Modern Servant Leader

SEPTEMBER 17, 2013

'Art Barter is the owner and Chairman of Datron World Communications. He’s also the Founder and CEO of Servant Leadership Institute. In 2004, Art purchased Datron, then a subsidiary of Titan Corporation. Art knew he could make Datron more successful through leadership changes – in particular, the application of Servant Leadership principles. Through his work with Datron and the Servant Leadership institute, many people are learning about the business success and personal benefits of practi

Servant Leader 210

Servant Leader Leadership CEO Advice 210

Modern Servant Leader

FEBRUARY 28, 2013

Mentoring programs help an organization ensure employees are paired with someone to help them through hurdles. These mentoring programs also help the mentees by building stronger relationships to senior management and the mentors by giving them exposure to new perspectives. However, a mentee needs to know when they’ve found a great mentor – whether or not the company appoints them.

Mentor 210

Mentor Learning-by-Doing Career Objective 210

Modern Servant Leader

FEBRUARY 12, 2013

“They just don’t get it! Servant Leadership will never work here.” I hear this frustration all the time. While I disagree, particularly with the absolute of “never”, I confess it is more difficult to embed Servant Leadership in an organization that did not begin with these principles. Reasons to Start with Servant Leadership.

Leadership 207

Leadership Entrepreneur Resistance Organization 207

Modern Servant Leader

MARCH 12, 2013

Dennis Bakke just released his book, “ Decision Maker: Unlock the Potential of Everyone in Your Organization, One Decision at a Time.” In a minute, I will tell how to win a fee copy of the book. If someone asked you for the key to employee engagement , happiness at work or bottom line results, what would you say? Chances are it would be something like pay-for-performance , employee benefits , a safe work environment or plenty of opportunities.

Process 207

Process Bottom-up Books Advice 207

Modern Servant Leader

MARCH 19, 2013

Social media changes the roles and responsibilities of traditional corporate roles and requires the creation of entirely new jobs. Below are the most obvious changes to traditional jobs and some of the key new positions created. An infographic summarizing these details can also be found below. Infographic: Social Media Jobs, Roles & Responsibilities.

Media 206

Media Public Relations Human Resources Quality 206

Modern Servant Leader

DECEMBER 10, 2013

'I’ve just launched my new book – Paradigm Flip: Leading People, Teams, and Organizations Beyond the Social Media Revolution. It’s a unique perspective on the dovetail of great leadership principles and social media. As I say in the book, it’s not about you and it’s not about me: it’s about how you can better serve your stakeholders through the power of social media.

Discount 205

Discount eBook Download Media 205

Modern Servant Leader

JUNE 20, 2013

'In the 1984 movie, The Never Ending Story, child warrior Atreyu seeks answers from the ancient, giant turtle named Morla. However, Morla is completely disconnected and doesn’t care enough to answer the questions. Thousands of years old, the ancient turtle has grown indifferent to everything. Atreyu asks, “Don’t you care?!” Morla responds, “We don’t even care, whether or not we care…” Does that remind you of some leaders ?

Crisis 205

Crisis Politics Energy Team 205

Modern Servant Leader

AUGUST 15, 2013

'We all want the best for our team and we each want to succeed. The problem is, hearing what we do wrong, sucks. Nobody enjoys listening to a list of things they could improve. So if you want to help others succeed, here are 10 tips to deliver constructive criticism that help us win, together. 1. Listen First. Before offering your constructive criticism, make sure you understand where the person is coming from.

Construction 203

Construction Tips Succession Human Resources 203

Modern Servant Leader

FEBRUARY 5, 2013

The cause of the 34 minute Blackout during Super Bowl XLVII at the Superdome in New Orleans is still unconfirmed, as of this writing. However, there are already lessons for leaders to take away. Here are 4 leadership lessons from the Super Bowl blackout: 1. Failures May Occur Even with the Best Planning. Months before the Super Bowl, there was a study commissioned to assess the facilities.

Rogers 200

Rogers Leadership Short-term Advertising 200

Modern Servant Leader

FEBRUARY 14, 2013

Members of a tribe generally fall into one of two personality types: Climber or Contributor. Although one is better for most tribes, each has its place. Which are you? Climber. The Climber seeks first to climb the career ladder. Climbers only contributes if it will help them climb. Climbers seek to promote themselves over their peers. Climbers make decisions for the organization based on the implications to their career.

Short-term 198

Short-term Long-term Tactics Career 198

Modern Servant Leader

AUGUST 6, 2013

'On the latest episode of Comedy Central’s The Colbert Report, host Stephen Colbert revealed the highly anticipated guest, Daft Punk, would not appear. The reason for the last minute cancellation seemed to be MTV’s President, Van Toffler, pulling rank on Colbert’s show. MTV and Comedy Central are both owned by Viacom. Frustrated by the last minute change of events and the lack of control Colbert taught Viacom and MTV executives a lesson in modern leadership.

Leadership 197

Leadership Film Reference Report 197

Modern Servant Leader

JANUARY 17, 2013

In an evolving digital work place, it is critical for leaders to think of their products, services and leadership in terms of SoCoLoMo. This is a take off of the popular SoLoMo, which stood for So cial Lo cal and Mo bile, with the Co addition standing for Co mmerce and / or Co ntent. Why is SoCoLoMo important? Here are some statistics to consider: .

Forrester 197

Forrester Retail Media Succession 197

Modern Servant Leader

FEBRUARY 26, 2013

Simon Sinek revealed his Golden Circle to the world in a TEDx Puget Sound talk. In his talk, Sinek explains how every organization explains what they do. Many organizations define how they do it. However, he goes on, the greatest leaders explain WHY they do what they do. “People don’t buy what you do, they buy why you do it.” -Simon Sinek.

Power 196

Power Simon Media Education 196

Modern Servant Leader

JANUARY 15, 2013

Amy-Jo Martin coined the term and analogy of Veneer Identities in her recent book, “ Renegades Write the Rules “ What is a Veneer Identity? Two of the most common traditional veneers are dental and wood veneers: Dental Veneer. Veneers in dentistry are a thin, artificial coating over a less attractive or weakened tooth. Wood Veneer. In carpentry, a veneer is a thin layer of finer-looking, artificial wood on top of a lower-grade quality, composite or cheaper wood.

Media 196

Media Public Relations Ethics Morale 196

Modern Servant Leader

MAY 17, 2013

'Passion is exciting. People follow passionate leaders faster than somber managers. In “ It’s Not About the Coffee ,” former Starbucks president, Howard Behar explains he left the last company he worked for before Starbucks, because the CEO sought to restrain his passion. At Starbucks, Behar explains, his passion was an asset, not a liability.

Wilde 195

Wilde CEO Motivation Execution 195

Modern Servant Leader

APRIL 2, 2013

Yes, there are situations in which Servant Leadership will not work. Here are a few I can think of: 1. Short Term Objectives Only : If you have no long-term objectives. For example, when all you want is short term goals and are willing to throw away your investment and lose your team after those immediate goals are achieved, then servant leadership may not work. 2.

Short-term 194

Short-term Long-term Leadership Objective 194

Modern Servant Leader

MAY 22, 2013

'A lot of social media consultants say they’re “no hype” This resonates with hiring leaders because they’re tired of hearing what they don’t believe. Namely, that social media is the unbelievable phenomenon that is going to change the world all on it’s own. I agree, that’s ridiculous. However, social media is helping to change the world.

Media 194

Media Content Conference Influence 194

Modern Servant Leader

APRIL 9, 2013

'In Turning Pro , author Steven Pressfield explains the difference between amateurs and professionals, in any field. Pressfield likens amateurs to addicts – not just drug addicts, but addicts of all forms. In contrast, artists – real artists, are professionals. If you’re passionate about something – anything – and wonder why you’re not making more progress, read this book.

Leadership 194

Leadership Books Course Team 194

Modern Servant Leader

MAY 7, 2013

'As a leader , you need to understand how social media crises occur, how to minimize your chances of an attack and what to do in the case of a customer attack. Paul Gillin recently wrote Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim. I spoke with Paul about his new book, these questions and more. Questions Answered in the Interview. 1.

Media 191

Media Crisis Airlines Brand 191

Modern Servant Leader

JANUARY 8, 2013

Below is a new, recently discovered letter from the infamous Screwtape demon. If you’re unfamiliar with Screwtape, read the background at the end of this post. My Dear Wormwood, It displeases me that I must continually educate you on the most basic principles of conversion. Your last letter suggested uneasiness at learning that your patient had recently been promoted to a managerial position by his employer.

Letter 191

Letter Leadership Tactics Influence 191

Modern Servant Leader

APRIL 23, 2013

'Social media shifts the power from the few to the masses. Here’s how it works and how you can benefit from the shift: Before Social Media, Power was Held by the Few. Before social media, the power was in the hands of a few. The wealthy, executives, publicists and formal (traditional) media controlled the message. If the CEO of a large corporation did not like a message, they could stop it from getting out.

Media 191

Media Power How To Technology 191

Modern Servant Leader

APRIL 11, 2013

'“If you can’t measure it, it doesn’t exist.” “You cannot manage what you cannot measure.” As a leader, you’ve probably heard many variations on these quotes. They are, to some degree, correct. Measurement does make it easier to manage something and I suppose a physical existence can be identified by some form of measurement, in most cases.

Report 190

Report Goal Management Examples 190

Modern Servant Leader

FEBRUARY 7, 2013

Behavioral psychologists have this big fancy term for how people make changes in their life, it’s called the “Transtheoretical Model of Behavior Change”, we’ll just call it “Stages of Change”. In essence, this is how people progress from denial of a need to change through the successful change of the behavior. These stages are often used to describe the disposition of a drug addict in their process to recovery.

Media 190

Media Mentor Commitment Education 190

Modern Servant Leader

MARCH 21, 2013

How do you view each department in your organization? Do you value operations, maintenance, customer service , engineering, information technology , sales , finance, marketing , accounting – all departments, equally? In Good to Great, Jim Collins explains the best CEOs are not external hires, but brought up through internal development. Therefore, your organization is best served by looking across the entire company for future leaders.

CEO 188

CEO Servant Leader Collins Engineering 188

Modern Servant Leader

APRIL 30, 2013

'You have a bad guy. The villain. The antagonist. This bad guy is either inside your company or outside. As a leader , you can influence where he is. Outside it better, but if you don’t point him out to your team, they’ll create the bad guy inside your company walls. Enemies. The bad guy is whatever you fight. In for-profit companies, this should be your toughest competitor.

Politics 187

Politics Energy Tips Team 187

Modern Servant Leader

JUNE 6, 2013

'CC License, Courtesy of Let Ideas Compete. It is a rare book that deeply effects me on matters of work / life alignment. The late Eugene O’Kelly did this with his book, “ Chasing Daylight: How My Forthcoming Death Transformed My Life.” This book is as much about life as it is about dying well. Especially relevant for leaders, O’Kelly does not go the all-too-common route of, “I should have spent less time at the office.” Instead, he puts work in balance with t

Servant Leader 185

Servant Leader Licensing Books Leadership 185

Modern Servant Leader

APRIL 18, 2013

'“This is your last chance. After this, there is no turning back. You take the blue pill – the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill – you stay in Wonderland, and I show you how deep the rabbit hole goes.” – Morpheus in The Matrix (1999). . I’m often frustrated by what so many people call “leadership” Anything that sets someone above the crowd is often viewed as leadership.

Leadership 185

Leadership Commitment System 185

Modern Servant Leader

MARCH 26, 2013

As a leader , you need to know when it’s time for somebody to bounce. Bar Bouncers are skilled at this art and know when it’s time to use force in the protection of guests. In leadership, the responsibility is much the same. My Knife Threat. In my youth, I was the effective bouncer of a 24 hour diner in Allentown, PA. Our late-night clientele was diverse, including patrons of local bars, sobering up for their drive home.

Construction 185

Construction Diversity Environment Skills 185

Modern Servant Leader

JANUARY 24, 2013

Before the printing press, leadership was personal, but suffered the constraint of scale. Military power was the only way to achieve large capacity. That form of leadership was localized. It was about power and control. The printing press arrived and enabled mass broadcasting. Finally, the masses could read the words of their leader directly. Still, the communication was one way.

Leadership 184

Leadership Constraint Media Participative 184

Modern Servant Leader

APRIL 4, 2013

'A good friend and leader in her own field, asked advice on starting her social media engagement. I quickly found myself overwhelming her with new ideas. It occurred to me there was a better approach: to lay out stages for her social media engagement. Here are the stages I proposed for her: Infancy. Like the infant, this stage is about exploration. Trial and failure.

Media 184

Media Development Maturity Proposal 184

Modern Servant Leader

JULY 11, 2013

'We first wrote about Mark Sanborn here several years ago, after he spoke at the Chick-Fil-A Leadercast. Then I had the chance to interview Mark last year when he came out with Up Down or Sideways : How to Succeed When Times are Good, Bad, or In Between. Mark’s newest book, “ Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results ” is another great resource Servant Leaders.

Servant Leader 179

Servant Leader Media Video Resources 179

Modern Servant Leader

JANUARY 22, 2013

Last week, I covered the importance for leaders, especially in the Digital space, to frame key decisions in the perspective of SoCoLoMo – a take off of SoLoMo. SoCoLoMo stands for Social , Commerce or Content, Local and Mobile. To track, analyze and report your assessment, strategy and progress in SoCoLoMo, use the attached, free template files.

KPI 179

KPI Download Content Video 179

Modern Servant Leader

MAY 28, 2013

'As a Modern Servant Leader reader, I bet you’ve done some great leadership reflection – both on yourself and others. Do you have a leadership story to share? It could be a story of great leadership – an example to guide others, or a horrible leadership story – one to caution others. Whatever the case, I hope you will help serve others by sharing your story with them here.

Leadership 176

Leadership Servant Leader eBook Books 176

Modern Servant Leader

DECEMBER 10, 2013

'I’ve just launched my new book – Paradigm Flip: Leading People, Teams, and Organizations Beyond the Social Media Revolution. It’s a unique perspective on the dovetail of great leadership principles and social media. As I say in the book, it’s not about you and it’s not about me: it’s about how you can better serve your stakeholders through the power of social media.

Discount 169

Discount eBook Download Media 169