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2019 HR Leaders of the Year

HR Digest

Here is a list of HR leaders who are bringing in diversity, engagement, and innovation to their jobs. Diane Gherson is a trailblazer in introducing agile technologies in human resource processes. She has utilized human plus machine interactions to formulate agile HR policies using digital tools. Diane Gherson, CHRO of IBM.

Mayo 98
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Leadership Essentials for the Matrix Environment

Great Leadership By Dan

Guest post by Rick Lash, from the Hay Group: The matrix has often been described as a new type of organizational structure that is flatter, more interconnected, more global and more innovative. Innovation and the Ghost Organization. Dinosaurs in an Asteroid Storm. They make bold connections outside their own area of expertise.

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Is Your Leadership Creating an Energy Crisis?

The Practical Leader

Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. When we look at 360 assessments or engagement surveys, it’s clear that a more accurate response to these managers is; nobody wants to work for you.

Energy 52
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Use Jugaad to Innovate Faster, Cheaper, Better

Harvard Business Review

We recently attended the World Economic Forum's India Economic Summit 2011 in Mumbai, where we moderated several panels and workshops on the topic of innovation. The experience gave us some insights into a unique approach to innovation called jugaad , which entrepreneurs and enterprises are practicing in complex emerging markets like India.

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Book Review of “The Culture Cycle: How to Shape the Unseen Force that Transforms Performance”

The Practical Leader

Southwest Airlines, Wal-Mart, IBM, ING, 3M, and Proctor and Gamble are some of the adaptive cultures providing insights to the enduring success growing from their highly effective cultures. continuous improvement, adaptability, agility, and speed). Results (Four Rs, innovation, growth, and profitability).

Heskett 49
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Yes, Managing IT Is Your Job

Harvard Business Review

It told how American Airlines and others had introduced systems to help their customers choose their products and services. These "channel" systems helped steer business to American Airlines. Similar waves of innovative applications of technology (e.g., As with American Airlines, each competitive advantage with IT is temporary.

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The Defining Elements of a Winning Culture

Harvard Business Review

Herb Kelleher fosters a culture of employee empowerment and cost containment at Southwest, enabling the airline to become one of the world’s most admired and profitable carriers. Southwest Airlines is the classic example. These characteristics give employees a sense of meaning just from being part of the company.