Airlines Related Topics 
Michael Lee Stallard
NOVEMBER 16, 2014
For example, Southwest Airlines has a Culture Office that reports to the CEO. 100 Ways to Connect connection connection culture Culture Office E Pluribus Partners michael lee stallard Southwest Airlines Southwest Airlines culture Southwest Airlines Culture Office TCU Center for Connection Culture texas christian university'
Michael Lee Stallard
MARCH 23, 2014
Southwest Airlines discovered that when they reduced the front line supervisor to front line employee ratio so the supervisors could connect, encourage and coach these employees, front line employees performed better. The post Connect, Encourage and Coach for Superior Performance appeared first on Michael Lee Stallard.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Michael Lee Stallard
APRIL 17, 2023
To stay positive, I kept thinking of all the people who showed us kindness in Madrid, including Elizabeth and her friends, the hotel staff and the United Airlines reservation agent who found a flight for us and seats that would have the room I needed.
Michael Lee Stallard
SEPTEMBER 10, 2014
Where were you when you first heard the news of an airliner striking World Trade Tower One on the morning of September 11, 2001? I was in my office near Times Square in Manhattan. At first I assumed it was an accident. Then came the unbelievable news that a second plane had hit Tower Two.
Michael Lee Stallard
MAY 4, 2011
Our conversation occurred as part of the Tandy Executive Speakers Series that featured CEOs of outstanding companies such as Nieman Marcus, Southwest Airlines and The Container Store. Homer Erekson, Dean of TCU’s Neeley School of Business.
Michael Lee Stallard
JUNE 12, 2013
Government Services Administration, Leo Burnett, Liberty Mutual, Northern Trust, and United Airlines. People in attendance at the workshops represented a wide variety of organizations including Allstate, AAA, Blue Cross Blue Shield, FINRA, the U.S.
Michael Lee Stallard
DECEMBER 23, 2011
Similar to Gawande’s book, we learn that the key to airline safety is to reduce human error by making sure pilots, co-pilots and air traffic controllers are connected in both a rational and emotional sense.
Expert insights. Personalized for you.
286 
Let's personalize your content