Lead Change Blog

MARCH 13, 2015

When you have one, you must do your best to keep that person, because he/she will grow leaders in your organization and increase your organization’s overall capabilities. Great leaders are like fuel that keeps things going and sustains a level of performance that makes the company successful in achieving its goal. A True Leader.

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Planning Succession Airlines Training 150

Rich Gee Group

MAY 3, 2022

They present analytical frameworks and tools to foster an organization's ability to systematically create and capture "blue oceans"—unexplored new market areas. Great examples of Red Ocean companies are McDonald’s and Southwest Airlines. In addition to their pricing, cancellation, and service structure, no other airline comes close.

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Blue Ocean Strategy Tools Strategy Mauborgne 195

HR Digest

MAY 2, 2019

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. What does it take to maintain a sense of purpose at Southwest Airlines?

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Airlines Mission Statement Human Resources Learning-by-Doing 80

Leading Blog

FEBRUARY 8, 2019

To this end, he dedicates the book to “all those managers who eat the scrambled eggs to help their organization work like a cow.” The first story tells of an experience he had on the soon to be defunct Eastern Airlines (they went bankrupt in 1991). Eastern Airlines went belly up because of those scrambled eggs. Scrambled Eggs.

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Management Airlines Mintzberg Advertising 270

Leading Blog

MAY 12, 2021

Scenarios are also collaborative—typically involving teams of people, often from various levels within an organization—and there is often a creative dimension, as opposed to being purely based on quantitative number-crunching. passenger traffic for airlines). the results of a U.S. Are one or multiple futures more likely?

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Scenario Planning Planning Uncertainty Airlines 285

Tanveer Naseer

APRIL 15, 2014

When it comes to seeking insights on the best leadership practices, the natural inclination is to look towards successful organizations like Southwest Airlines and Zappos for inspiration and guidance. And yet, when it comes to our eating habits as adults, eating vegetables is the one thing we have the hardest time doing.

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Succession Politics Delegation Commitment 269

Modern Servant Leader

JANUARY 3, 2019

Herb Kelleher, the founder and Chairman Emeritus of Southwest Airlines , passed away today (January 3rd, 2019). Herb was among the greatest examples of servant-leadership in business. For more on Herb: Steve Jobs vs. Herb Kelleher – Hero Worship vs. Servant-leadership. The core of our success. Thank you, Herb.

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Servant Leader Airlines Loyalty Participative 162

The Practical Leader

JUNE 23, 2021

He shows that the most successful organizations create fanatical loyalty that goes way beyond reason to highly charged emotional connections. That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. Leadership is centered on emotions. Leaders bring the love.

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Airlines Fixed Costs Collins Video 64

The Practical Leader

AUGUST 16, 2023

Ever heard comments like these in your organization? “How many people work in your organization?” ” “The most dangerous place in this organization is at the exit door around quitting time. His observation points to a big leadership problem, “The opposite of love is not hate, it’s indifference.

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Energy Crisis Absenteeism Leadership 52

Tanveer Naseer

OCTOBER 29, 2013

Although this yearly event tends to be associated with decorating pumpkins and handing out candy, Halloween also provides us with some unique insights on the importance and value of fostering a sense of community in our organization. As our neighbours, family, and friends can attest, Halloween is a pretty big event in our household.

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Succession Maslow Motivation Airlines 261

Lead on Purpose

NOVEMBER 10, 2012

Throughout the ages, leaders and followers alike have wondered whether the process of leadership depends on inborn traits or whether it can be taught. Still, some people who strive for leadership never quite achieve it. Leadership skills can be taught. What is different about strategic leadership?

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Leadership Education Short-term Competitive Advantage 227

Lead from Within

APRIL 14, 2020

At the core of leadership is the leader’s responsibility to calm people down and engage them in a way that provides comfort and assurance along with honesty. Recently the CEO of Southwest Airlines took a 10 percent pay cut to help their employees out. The Leadership Gap. A Leadership Manifesto: A Guide To Greatness.

How To 218

How To Airlines Uncertainty Creativity 218

Great Leadership By Dan

JUNE 16, 2012

These descriptions are accurate, but in some ways they fail to capture the strength, resiliency and dynamism of the matrix organization. Innovation and the Ghost Organization. Matrix organizations typically facilitate these types of cross-functional exchanges that lead to innovative progress. Dinosaurs in an Asteroid Storm.

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Environment Self-aware Leadership Emotional Intelligence 250

Leading Blog

AUGUST 8, 2011

In Common Purpose , consultant Joel Kurtzman makes the case that excellent leaders build a sense of inclusiveness—a sense of we—within the organization by creating a common purpose. A place where people know what to do and why, and understand what the organization stands for. He set this as the measure of success for the company.

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Leadership Simon Cooper Gordon 280

Lead Change Blog

SEPTEMBER 12, 2017

When organizations find their why, they’ll find their way. When there’s hope in a person’s life, it will roll into the organization. When the organization has hope, the future is unlimited; we believe in ourselves and in what we’re doing. If you can instill the picture of “why,” the picture of “how” is much easier to paint.

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Blanchard Airlines Survey Company 238

Tanveer Naseer

FEBRUARY 21, 2012

These days, everyone is talking about the importance of innovation to an organization’s future, but what exactly does it take to be innovative and how do we start? That’s the basis of my conversation with business strategist and author Andrea Kates in this latest episode of “Leadership Biz Cafe”.

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Innovation Leadership Airlines Brand 189

Michael Lee Stallard

MAY 4, 2011

Here is a video from YouTube of a conversation I had earlier this year about leadership, employee engagement, productivity and innovation with Dr. Homer Erekson, Dean of TCU’s Neeley School of Business. Learn more about the “Connection Cultures&# that great leaders create by reading Fired Up or Burned Out.

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Airlines Video CEO Innovation 252

Modern Servant Leader

NOVEMBER 8, 2012

Dear Opponent of Servant Leadership , No, I’m not naive. You think Servant Leadership doesn’t work “in the real world” I guess organizations practicing servant leadership like Southwest Airlines, Vanguard, REI, U.S. This, in essence, is what most leadership books boil down to.

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Reis Airlines Education Long-term 198

Persuasive Powerhouse

AUGUST 29, 2010

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. Even in organizations that are supportive of the concept, it can be a challenge. Especially now.

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Great Leadership By Dan

APRIL 6, 2017

We’ve worked with four-star generals who describe their leadership method this way: “I give my people the bottom line of what’s gotta happen. Former Alaska Airlines CEO John Kelly was a master at knowing when to take charge through one of his conative capabilities – innovating solutions. Co-authors Gino Wickman and Mark C.

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Delegation Airlines Seminar Bottom-up 217

Leading Blog

JANUARY 14, 2019

In struggling to generate a sufficient number of creative ideas, we typically blame the number of creative individuals in our organization or hierarchy and bureaucracy. As a result, they are viewed as having less leadership potential. Many organizations fail to understand and embrace the discontinuous nature of the creative process.”

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Creativity Benchmarking Learning-by-Doing Construction 265

Great Leadership By Dan

OCTOBER 15, 2015

Guest post from William Goodspeed : To understand the challenges of humor in business organizations, it may help to look at the Ivy League. On the first point, people need look no further than restaurants and airlines. Southwest Airlines is a great example; flight attendants and pilots joke all the time. It was true.

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Airlines Human Resources Mayo Politics 120

Michael Lee Stallard

DECEMBER 23, 2011

This became a step on Gawande’s checklist he and his team developed for the World Health Organization. In Malcolm Gladwell’s most recent book, Outliers: The Story of Success , connection is a theme throughout. Finally, we learn from Gladwell about the success of the KIPP charter schools in low income urban neighborhoods.

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Airlines Learning-by-Doing Books Team 281

HR Digest

DECEMBER 26, 2019

I would say [HR is] moving from processing paper to making sure individuals feel valued in the organization,” said an employment attorney to SHRM magazine. A plan was built around the specific needs of the company, which would also drive innovation in the organization. Diane Gherson, CHRO of IBM. This encourages growth and innovation.

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Mayo Human Resources Airlines Agility 98

In the CEO Afterlife

APRIL 8, 2012

I’ve always held the opinion that big organizations move at a snail’s pace. But anyone who has worked with large NGOs (non-government, not for profit organizations), or giant corporations has tasted it. Even Procter & Gamble, a perennial success and a company I greatly admire, struggles to find nimbleness. Snails are slow.

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Company Bureaucracy Airlines Banking 212

Tanveer Naseer

FEBRUARY 14, 2011

His latest book, &# From Bud to Boss – Secrets to a Successful Transition to Remarkable Leadership “, was co-authored with Guy Harris and will be available online and in bookstores starting tomorrow. Recently, his team created the Bud to Boss Community , a free online resource to help people who are new to the role of leadership.

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Airlines Industry Tactics Newsletter 190

You're Not the Boss of Me

OCTOBER 5, 2014

So I looked it up in a number of dictionaries and found this: “Servant leaders are humble stewards of their organizations’ resources.” Perhaps it is that many of us, when we think of the term Servant Leadership, take this subservient perspective (a.k.a. Okay then, herein may lie a problem. It’s about….

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Environment Servant Leader Leadership Airlines 66

Coaching Tip

OCTOBER 28, 2015

Healthcare organizations seem to be particularly challenged in reinventing themselves when compared to other industries. . If you can't motivate people to change, you can't change the organization. And if the organization can't change, there is no long-term success. Source: Roadmap to Success. Why is that?

Health Care 70

Health Care Management Airlines Long-term 70

Modern Servant Leader

FEBRUARY 28, 2012

Branson is the founder and head of Virgin Group (including Virgin Atlantic Airlines, Virgin Megastores and literally hundreds of other organizations). And that is where my servant leadership take comes in. For the servant leader in business, this book offers ideas for your organization to serve the community.

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Books Servant Leader Review Airlines 199

Tanveer Naseer

MARCH 12, 2013

Some of you may remember and be familiar with Servant Leadership, which started in the 1980’s and is still practiced by such corporate giants as Southwest Airlines, Aflac and many others. So acknowledgment is truly the foundation of Grateful Leadership and of a culture of appreciation. But do you tell Shelly this?

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Power Loyalty Bottom-up Learning-by-Doing 272

The Practical Leader

FEBRUARY 13, 2012

” Love isn’t “the word” found in most organizations. They’ll often use another L-word — leadership — in complete ignorance of how their loveless “bottom line” orientation is rooted in pessimism and fear. It’s at the heart of leadership. Fear is more like it.

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Airlines P&L Collins Leadership 53

Lead Change Blog

NOVEMBER 12, 2014

All successful people – men and women – are big dreamers,” wrote author Brian Tracey. Stories telegraph a set of norms or values unique to the organization. His leadership style communicates that same upbeat, animated, idea-a-minute persona. Self Leadership Dreams Innovation Inspiration'

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Taylorism Taylor Storytelling Airlines 303

Lead Change Blog

JULY 17, 2015

Stories telegraph a set of norms unique to the organization. When Southwest Airlines employees tell of CEO Gary Kelly’s dressing as KISS for their annual Halloween party, they are really saying, “We are supposed to have fun.” Leadership connections are similar to electrical connections. And then they give me a great big hug.”.

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Airlines CEO Storytelling Learning-by-Doing 150

Leading Blog

OCTOBER 24, 2011

We cannot control much of what happens around us, but the choices we make, as Jim Collins and Morten Hansen’s research confirms, determine our success. 10X Leadership Behaviors. Luck, both good and bad happen to us all. They call these companies "10Xers" for providing shareholder returns at least 10 times greater than their industry.

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Contingency Plans Collins Creativity Airlines 277

Tanveer Naseer

SEPTEMBER 29, 2015

As a basketball coach, I learned that teams must share a destination – they need to agree on a compelling common goal – but teams need to share more than that to complete the recipe for success. ” Southwest Airlines’ sought to “Become THE low-fare airline” in the nineties.

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Team Teamwork Airlines Goal 100