Leadership Freak

FEBRUARY 18, 2019

He was the CEO of Southwest Airlines during the terrorist attack on September 11, 2001. I’m still grappling with Jim Parker’s advice. Jim said, “I don’t think I smiled for two years.” When… Continue reading →

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Airlines Advice CEO Succession 113

Lead Change Blog

JANUARY 24, 2019

We are pleased to present this excerpt from The 9 Dimensions of Conscious Success by David Nielson. My father worked for United Airlines in a variety of executive positions, rising up to becoming the assistant to the president. The post Preview Thursday: The 9 Dimensions of Conscious Success appeared first on Lead Change.

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Succession Restructuring Airlines Constraint 235

Tanveer Naseer

MARCH 18, 2014

In leadership circles, we’re constantly on the lookout for sage advice on what it takes to succeed; of what skills, competencies, and/or strategies leaders should employ and exemplify to succeed in today’s challenging, ever-changing work environment. It’s that successful leaders show up. So what is it? So what is it?

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Succession Leadership Commitment Learning-by-Doing 262

Lead Change Blog

AUGUST 26, 2021

“Don’t ever hire someone you’d be reluctant to hug,” a highly successful CEO shared with a group of new managers. airport to eat on the plane and then starting the first meal catering service to the airlines, they are really saying, “Take care of customers and look for opportunities to serve.”

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Bond Hotels Leadership Competitive Advantage 317

Eric Jacobson

JANUARY 27, 2024

Brad Jacobs’ new book provides you a treasure-trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. In the book, Jacobs defines the mindset that drives his remarkable success in corporate America – and distills a lifetime of business brilliance into a tactical road map.

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Entrepreneur Leadership Self-aware IPO 73

Rich Gee Group

MAY 3, 2022

Great examples of Red Ocean companies are McDonald’s and Southwest Airlines. Southwest is the only large, low-cost airline that hires friendly and approachable employees who have a passion for helping customers. In addition to their pricing, cancellation, and service structure, no other airline comes close.

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Blue Ocean Strategy Tools Strategy Mauborgne 195

Lead Change Blog

MARCH 13, 2015

Great leaders are like fuel that keeps things going and sustains a level of performance that makes the company successful in achieving its goal. At Times of Leadership Transition. That is also true in leadership. They understand that sustainability is key to the success of the company. A True Leader.

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Planning Succession Airlines Training 150

Women on Business

FEBRUARY 15, 2013

The American Airlines merger gives us a great example of what do look for in a partnership and what we should avoid. If a partnership isn’t performing or personality conflicts are preventing success, we are able to create a solution within enough time to minimize the damage. Here are some lessons we can take away from the merger.

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Airlines Human Capital Marketing Learning-by-Doing 196

Lead Change Blog

OCTOBER 8, 2020

A great leader knew to only employ as much leadership as was needed to influence the outcome. Here are three keys to naked leadership. How would your leadership actions change?” ” What does leadership look like when command and control are irrelevant as leader tools for influencing? ” I asked him.

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Power Airlines COO Bottom-up 319

HR Digest

MAY 2, 2019

A desire to act with courage, persevere and innovate; the ability to put others first, and a fun-LUVing attitude – these are the values that Southwest Airlines, the World’s Most Loved Airline, looks for in its employees and fosters through its talent management. What does it take to maintain a sense of purpose at Southwest Airlines?

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Airlines Mission Statement Human Resources Learning-by-Doing 80

Leading Blog

JANUARY 16, 2023

C HALLENGER BRANDS know what it means to fight their way to success. Challenger brands can’t spend their way to success with big ad campaigns like the category leaders. As nice as it would be, challenger brand success doesn’t come with the flip of a switch. As true underdogs, it’s the only option they have.

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Brand Advertising Marketing Strategy Competitive Advantage 288

Miles Anthony Smith

SEPTEMBER 20, 2016

Aviation Leadership Failures: 37 Worst Plane Crashes in History While many of these crashes happened in the early years of aviation, there have been a surprising number of airline disasters since the new millennium. These videos are a warning to all of us not to get to lazy and complacent in our leadership. READ MORE 4.

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Airlines Leadership Quality Engineering 40

Lead Change Blog

APRIL 23, 2020

In respect to leadership, the core element upon which everything else is built is TRUST. Here’s a picture of what TRUSTworthy leadership looks like in turbulent times—and, as it turns out, it looks like this in “normal” (whatever that ends up being) times, too. What does your team’s attitude reflect about your leadership?

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Collins Crisis Leadership Airlines 202

Leading Blog

FEBRUARY 8, 2019

The first story tells of an experience he had on the soon to be defunct Eastern Airlines (they went bankrupt in 1991). The financial analysts were certainly reading those statements, and probably explaining the airline’s problems in terms of load factors and the like. Eastern Airlines went belly up because of those scrambled eggs.

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Management Airlines Mintzberg Advertising 273

Lead from Within

JUNE 9, 2018

Success comes in many forms. For Sir Richard Branson, the founder of Virgin Group, the path to success was not the conventional one. ” The success that Branson has experienced comes from the way he thinks and what he believes. THE LEADERSHIP GAP. This is all experimental.”

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Succession Learning-by-Doing Airlines Career 131

Leadership Freak

MAY 1, 2018

Southwest Airlines achieved success by saying no to traditional expectations like reserved seats, baggage transfer,… Continue reading → Leaders who can’t say no are spread thin and overwhelmed. Pleasers can’t say no. Ultimately everyone is unhappy.

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Airlines How To Succession Power 170

Tanveer Naseer

APRIL 15, 2014

When it comes to seeking insights on the best leadership practices, the natural inclination is to look towards successful organizations like Southwest Airlines and Zappos for inspiration and guidance. What Leaders Need To Do To Create A Thriving Organization The Language Of Leadership.

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Succession Politics Delegation Commitment 250

Chart Your Course

OCTOBER 27, 2014

Entrepreneurs willing to invest the time and effort into satisfying the most valuable component of their business are setting themselves up for long-term success. An airline sending text messages to customers about flight delays or billing departments sending reminder of upcoming invoices are two examples of anticipatory service.

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Quality Succession White Paper Customer Loyalty 182

Modern Servant Leader

JANUARY 3, 2019

Herb Kelleher, the founder and Chairman Emeritus of Southwest Airlines , passed away today (January 3rd, 2019). Herb was among the greatest examples of servant-leadership in business. For more on Herb: Steve Jobs vs. Herb Kelleher – Hero Worship vs. Servant-leadership. The core of our success. Thank you, Herb.

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Servant Leader Airlines Loyalty Participative 162

Leading Blog

MAY 12, 2021

passenger traffic for airlines). Connect with Lance on LinkedIn and his website. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. * * *. Forecasting is a shorter-term tool that provides certainty based on known variables in the system (e.g.,

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Scenario Planning Planning Uncertainty Airlines 285

The Practical Leader

JUNE 23, 2021

He shows that the most successful organizations create fanatical loyalty that goes way beyond reason to highly charged emotional connections. That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. Leadership is centered on emotions. They were named the #1 U.S.

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Airlines Fixed Costs Collins Video 64

Lead on Purpose

NOVEMBER 10, 2012

Throughout the ages, leaders and followers alike have wondered whether the process of leadership depends on inborn traits or whether it can be taught. Still, some people who strive for leadership never quite achieve it. Leadership skills can be taught. What is different about strategic leadership?

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Leadership Education Short-term Competitive Advantage 227

Lead from Within

APRIL 14, 2020

At the core of leadership is the leader’s responsibility to calm people down and engage them in a way that provides comfort and assurance along with honesty. Recently the CEO of Southwest Airlines took a 10 percent pay cut to help their employees out. The Leadership Gap. A Leadership Manifesto: A Guide To Greatness.

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How To Airlines Uncertainty Creativity 218

The Practical Leader

AUGUST 16, 2023

One morning, I asked a group of very quiet participants a series of questions about their organization’s climate and leadership effectiveness. His observation points to a big leadership problem, “The opposite of love is not hate, it’s indifference. I was getting very few responses. This was going nowhere fast.

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Energy Crisis Absenteeism Leadership 52

Tanveer Naseer

OCTOBER 29, 2013

In fact, if we look at some of today’s successful companies – organizations like Zappos, Southwest Airlines, and The Container Store to name a few – we can see clear evidence that their leaders understand the importance of addressing this core psychological need.

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Succession Maslow Motivation Airlines 241

Great Leadership By Dan

JUNE 16, 2012

This new understanding of the brain as a complex, interconnected network where information is constantly created, communicated and reinvented provides an accurate model of the inner workings of many successful matrix corporations. The bad news is that the competencies that leaders need to be successful in the matrix are still in short supply.

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Environment Self-aware Leadership Emotional Intelligence 250

Lead Change Blog

OCTOBER 3, 2018

Sinek reflected and surmised that the true problem he observed was that this airline did not trust their employees to manage what is in front of them and handle it competently. Sinek states that one principle he looks for in successful companies is vulnerable teams. Vulnerability . Vulnerable employees are unguarded and empowered.

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Airlines Simon Micromanagement Uncertainty 284

Leading Blog

AUGUST 8, 2011

For example: Emphasize One Goal – Gordon Bethune, CEO of Continental Airlines, recognized that his customers valued on-time performance. He set this as the measure of success for the company. That’s real leadership.” This requires trust at all levels and a different view of real leadership, says Kurtzman.

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Leadership Freak

JULY 7, 2012

Image source The first thing Jim Parker, former CEO Southwest Airlines, said when I asked him to share the advice he most frequently gives leaders is, “Be yourself.” “I’m On the other hand, adapting is essential to long-term success. I’m just being me,” can, however, mask stubbornness, resistance, and justify mediocrity.

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Airlines Long-term How To Resistance 195

Women on Business

JANUARY 11, 2011

Related posts: Mentorship and success go hand in hand “A mentor is someone who allows you to see the. Success is a Choice We can achieve what we can conceive and believe. ~. Success Factors Essential to the Advancement of Women in Business It is amazing! Do You Have Success Amnesia? It is amazing, after all the has.

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Press Release Succession Discount PR 160

Chartered Management Institute

FEBRUARY 26, 2024

David Stewart CMgr FCMI and his team quickly coordinated with emergency services, senior airport personnel and representatives of various airlines and began performing their pre-agreed responsibilities. Yet, thanks to successful crisis management and critical incident response, the airport was safely re-opened 24 hours later.

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Crisis Management Risk Management Crisis Management 52

Michael Lee Stallard

MAY 4, 2011

Here is a video from YouTube of a conversation I had earlier this year about leadership, employee engagement, productivity and innovation with Dr. Homer Erekson, Dean of TCU’s Neeley School of Business. Learn more about the “Connection Cultures&# that great leaders create by reading Fired Up or Burned Out.

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Airlines Video CEO Innovation 252

Great Leadership By Dan

JULY 6, 2020

They will constitute our leadership moments. I offer the following story in the spirit of us staying focused on our personal leadership opportunities, be they born of position, status, rank, reputation, health or wealth and in the service of our acting as we and those we might lead would hope. I’d work out the problem of sleep later.

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Travel Crisis Airlines Follow-up 269

Tanveer Naseer

FEBRUARY 21, 2012

That’s the basis of my conversation with business strategist and author Andrea Kates in this latest episode of “Leadership Biz Cafe”.

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Innovation Leadership Airlines Brand 189

HR Digest

MAY 3, 2019

It’s no coincidence that CEOs know they depend on their company’s human resources to achieve success. Their success is the result of an unwavering leadership acumen in the face of a hyper-competitive market. Their success is the result of an unwavering leadership acumen in the face of a hyper-competitive market.

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Power Ries Human Resources Airlines 75

Lead Change Blog

SEPTEMBER 12, 2017

When we believe in what we are doing as a company, the team comes together and achieves significance, not just success. Other companies besides Datron and the Servant Leadership Institute that have done this include Popeye’s Louisiana Kitchen, Starbucks, Ken Blanchard Companies, Southwest Airlines, and Chick-fil-A.

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Blanchard Airlines Survey Company 238

Chartered Management Institute

FEBRUARY 14, 2024

10 questions to ask yourself For example, easyJet became a pioneer when chief executive Carolyn McCall decided the experience of flying on a discount airline didn’t have to feel low cost. The bigger and more successful you become, the further removed you become from the customer and the more distractions there are,” he warns.

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Airlines Discount Tips Learning-by-Doing 52