Harvard Business Review

SEPTEMBER 20, 2011

But their shame pales into invisibility compared to the humiliation inflicted on Switzerland's biggest bank. The acknowledged breakdown in systems oversight and risk controls is simply shocking. The board's own processes lacked accountability for evaluating the firm's risk exposures, assessments, and management.

Banking 9

Banking System Risk Management Review 9

Harvard Business Review

JUNE 13, 2012

For enterprise risk management, key policies include a statement of risk appetite and explicit risk tolerance levels for critical risks. The company's performance measurement and incentive systems, and the degree to which risk management is considered, will also have a profound impact on employee behavior.

Management 13

Management Banking Committee Risk Management 13

Harvard Business Review

OCTOBER 6, 2016

Former employees have alleged a “soul-crushing” culture of fear and daily intimidation by managers, where they were pressured to reach extreme sales goals, some by breaking the law. The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely.

Banking 10

Banking Committee Leadership Ethics 10

Strategy Driven

NOVEMBER 6, 2015

Sometimes the difficulty of managing your time makes for a haphazard operation. Provide leadership. Time management and “just in time” concepts are applied. Assets are adequately valued and managed. Banking and investing plan is annually updated, with realistic, measurable goals. Business development.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Harvard Business Review

MAY 16, 2017

And yet organizational leadership all too often demonstrates outright technology torpitude. An unprepared, lethargic leadership only amplifies the consequences of a security breach. As cyber threats grow exponentially, comprehensive risk management is now a board-level priority.

Training 10

Training Supply Chain Agility Risk Management 10

Harvard Business Review

MAY 28, 2013

Not innovation, risk management, technology, debt, or the regulatory environment. Corporate directors identified talent management as their single greatest strategic challenge. We know that organizations commit enormous resources and effort to talent management, so why aren''t they doing a better job? Not rising costs.

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

MAY 24, 2012

Every large financial services company has instituted risk management, but that hasn't prevented risky behavior in the form of office politics and personality conflict — as the JP Morgan trading debacle has demonstrated. Risk management isn't exclusive to banking. Risk management isn't exclusive to banking.

Merchandising 10

Merchandising Risk Management Supply Chain Retail 10

Harvard Business Review

AUGUST 4, 2014

And isn’t lowering costs exactly what managers focused on shareholder value are supposed to be doing? We find the debate interesting because it offers a great example of reputation risk – and more specifically, of why such risk has to be assessed both quantitatively and qualitatively. Vision and leadership.

Reputation 9

Reputation Risk Management Supply Chain Crisis 9

Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. These stats were reviewed by managers every week.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

JUNE 20, 2014

At times this belief has led the managing director of the Max Planck Institute for Human Development in Berlin into pretty fierce debates with his intellectual opponents. So, for instance, in the course of the financial crisis, it was said that banks play in the casino. If only that would be true — then they could calculate the risks.

Uncertainty 10

Uncertainty Kahneman Banking System 10

Harvard Business Review

MAY 20, 2013

The annual 10-K report that JPMorgan Chase filed with the SEC in February includes a 13-page section on "Risk Factors." This is of particular import at a giant bank like JPMorgan Chase, where bondholders, depositors, the Federal Deposit Insurance Corp., He won''t be around forever, though. to strip him of his Chairman title.

Banking 8

Banking Crisis CEO Long-term 8

Harvard Business Review

JANUARY 9, 2015

I don’t know how far he’s going to go, but I know that we’ve seen major cyberattacks against American banks , and against the White House that have come from Russia. What are we going to do if a major American bank suddenly has all of their dirty laundry exposed and it turns out it came from the Russian government?

Globalization 8

Globalization Banking Politics Crisis 8

Harvard Business Review

OCTOBER 5, 2016

Yet few companies can quantify just how great their cyber risk exposure truly is, preventing them from effectively protecting themselves. But this approach doesn’t help managers understand if they have a $10 million problem or a $100 million one, let alone whether they should invest in malware defenses or email protection.

Reputation 9

Reputation Insurance Banking Cost 9

Harvard Business Review

FEBRUARY 3, 2014

Instead, the regulatory filing simply listed, in summary fashion, “factors” supporting the raise, without any analysis elsewhere: JPM’s long-term performance; gains in market share and customer satisfaction; resolution of regulatory issues; improved control structures and processes; and leadership improvements. Boards Ethics Leadership'

Banking 8

Banking Fashion CEO Short-term 8

Harvard Business Review

JANUARY 20, 2014

Specifically, he saw that the advent of digital technologies was going to fundamentally alter the way people conduct commerce, pay for things, and manage and move their money. They’re unbanked or under-banked or, as we call it, unhappily banked. Leadership'

Execution 8

Execution Software Banking Franchising 8

Harvard Business Review

DECEMBER 28, 2017

In this environment, multinationals that are willing to accept some risk and invest in the country could benefit from first-mover advantages – but only if the new administration follows through with much-needed economic reforms. Zimbabwe’s new leadership faces a challenging task. Years of economic mismanagement.

Banking 8

Banking First-mover Advantage Politics Finance 8

Strategy Driven

OCTOBER 25, 2013

Crisis management is so much more than handling of the media. We therefore mounted a full-scope crisis management initiative that focused heavily on after-the-crisis help for the victims and their families. There are three aspects to Crisis Management and Preparedness. Thinking Through the Strategies. by Hank Moore.

Crisis Management 73

Crisis Management Crisis Risk Management Budgeting 73

Strategy Driven

OCTOBER 11, 2013

Current management of both companies were ill-advised on handling the crises. When they are compelled to do so, company leadership will provide leadership for change management and re-engineering…two of the many worthwhile concepts that should be advocated every business day. Those We Bring Upon Ourselves.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

NOVEMBER 5, 2012

Are boards of directors now more than in the past focusing on their fundamental task — critically evaluating the leadership and the management of the CEO? This task goes to the fundamental question of public policy and private ordering about the corporation: how shall its leadership be held accountable and to what standards?

Corporate Accountability 8

Corporate Accountability CEO Long-term Risk Management 8

Harvard Business Review

JANUARY 10, 2013

This escalation illustrates a significant change: highly expensive scandals across business sectors , not just in single companies, and this is reflected in the January 7th agreement by major banks to pay $8.5 Other banks are considering whether to join the agreement (e.g. billion due to derelict mortgage and foreclosure processes.

Finance 8

Finance Banking Press Release Pharmaceuticals 8

Harvard Business Review

DECEMBER 8, 2016

Rogier hadn’t once mentioned holacracy or self-managed teams, even though the executive team and the board had been talking for months about transitioning to just such a system at the global construction company. The smaller ones could keep their own names, leadership teams, practices, and policies for the first five years.

Case Study 8

Case Study Decentralization CFO Construction 8

Harvard Business Review

MAY 30, 2014

They have to play more of a leadership role. Chinese development money – and there’s a lot of it, the Chinese development bank, UCDB, gives more money internationally than the IMF and the World Bank combined –constitutes a quid pro quo for decision making that supports Chinese economic objectives directly. China’s number one.”

Long-term 8

Long-term Politics Globalization Uncertainty 8

Harvard Business Review

AUGUST 23, 2016

Our limited sample suggests that both groups agree that board leadership should serve as champions of board diversity, but they differ on the policies they advocate to increase board diversity. Meanwhile, Democrats place greater importance on technology expertise and risk management.

Politics 8

Politics Committee Telecommunications Diversity 8

Harvard Business Review

OCTOBER 22, 2013

It was originally seen as a good thing – a way of allowing organizations to survive changes in leadership, and to resist the capriciousness of powerful individual leaders with vested interests. Megafirm had outsourced the management of the problem to us. When companies become too complex to manage, they create costs to others.

Bureaucracy 8

Bureaucracy Chief Financial Officer Delegation Globalization 8

Harvard Business Review

JUNE 14, 2012

How is it that so many corporate stars — leaders at Enron, WorldCom, and the major banking institutions, for instance — are so inclined to take outrageous risks that they bring their companies, even entire economies, to the brink of disaster? MORE ON MANAGING RISKY BEHAVIORS. What's Your Risk Attitude?

Learning-by-Doing 12

Learning-by-Doing Airlines Banking Strategy 12

Harvard Business Review

FEBRUARY 8, 2018

They devote far more time to internal execution and competitive risks than to external risks that can change the playing field. This means that many emerging market risks get cut from the senior leadership agenda. When it comes to Brazil, the economy is picking up.

Market Risk 9

Market Risk Marketing Supply Chain Company 9