Strategy Driven

NOVEMBER 6, 2015

Provide leadership. Banking and investing plan is annually updated, with realistic, measurable goals. When a business loses sight of the customer and what they really need they often run into difficulties. Your clearly defined purpose can also center the attention and be a source of inspiration for your employees.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Harvard Business Review

MAY 24, 2012

Every large financial services company has instituted risk management, but that hasn't prevented risky behavior in the form of office politics and personality conflict — as the JP Morgan trading debacle has demonstrated. Risk management isn't exclusive to banking. Risk management isn't exclusive to banking.

Merchandising 10

Merchandising Risk Management Supply Chain Retail 10

Harvard Business Review

AUGUST 4, 2014

We find the debate interesting because it offers a great example of reputation risk – and more specifically, of why such risk has to be assessed both quantitatively and qualitatively. Over the decades, risk management has become a deeply quantitative endeavor. They know it is linked to risks of other kinds.

Reputation 9

Reputation Risk Management Supply Chain Crisis 9

Harvard Business Review

MAY 20, 2013

The annual 10-K report that JPMorgan Chase filed with the SEC in February includes a 13-page section on "Risk Factors." This is of particular import at a giant bank like JPMorgan Chase, where bondholders, depositors, the Federal Deposit Insurance Corp., He won''t be around forever, though. to strip him of his Chairman title.

Banking 8

Banking Crisis CEO Long-term 8

Harvard Business Review

OCTOBER 10, 2017

In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve We asked the management team if we could eliminate the narrow metrics and bonuses, which rewarded only tactical performance, and focus more on the adaptive. Before, tricky problems would be redirected to a risk manager.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

FEBRUARY 3, 2014

Instead, the regulatory filing simply listed, in summary fashion, “factors” supporting the raise, without any analysis elsewhere: JPM’s long-term performance; gains in market share and customer satisfaction; resolution of regulatory issues; improved control structures and processes; and leadership improvements. Boards Ethics Leadership'

Banking 8

Banking Fashion CEO Short-term 8

Harvard Business Review

DECEMBER 28, 2017

In this environment, multinationals that are willing to accept some risk and invest in the country could benefit from first-mover advantages – but only if the new administration follows through with much-needed economic reforms. Zimbabwe’s new leadership faces a challenging task. Years of economic mismanagement.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

JANUARY 20, 2014

They’re unbanked or under-banked or, as we call it, unhappily banked. It’s incredibly inconvenient and time-consuming—it’s practically a part-time job just to manage and move your money. At American Express, having 60 years of experience in fraud and risk management is something that we’re really leveraging in our platform.

Execution 8

Execution Software Banking Franchising 8

Leading Blog

APRIL 5, 2019

After graduating from the University of Oxford with a physics degree, he went into securities trading, first at Yamaichi International and then at the Bank of America. Probabilistic risk managers will think about the future of how they work. That inspired Benham to leave his day job and focus on gambling.

Uncertainty 308

Uncertainty Sports Credit Rating Learning-by-Doing 308

Strategy Driven

OCTOBER 25, 2013

Crisis management and preparedness can minimize negative impacts of any emergency. Crisis communications means banking goodwill for those times when the plan is called to the test. By dealing with the unexpected, preferably before it occurs, companies can bank public goodwill that may be useful later.

Crisis Management 79

Crisis Management Crisis Risk Management Budgeting 79

Harvard Business Review

OCTOBER 5, 2016

Cyber risks generally fall into two categories: 1) those involving services shutting down, and 2) those that compromise information, ranging from sensitive data, to corporate secrets, to bank accounts. But assumptions differ greatly depending on a business and its customers.

Reputation 9

Reputation Insurance Banking Cost 9

Harvard Business Review

NOVEMBER 5, 2012

Are boards of directors now more than in the past focusing on their fundamental task — critically evaluating the leadership and the management of the CEO? This task goes to the fundamental question of public policy and private ordering about the corporation: how shall its leadership be held accountable and to what standards?

Corporate Accountability 8

Corporate Accountability CEO Long-term Risk Management 8

Harvard Business Review

MAY 3, 2011

An MBA student once asked me to give her a simple explanation of the "risk management function." After a few minutes of fumbling, I told her that risk management is the process of identifying, prioritizing, and mitigating the impact of unforeseen (and usually negative) events.

Risk Management 15

Risk Management Management Contingency Plans Reputation 15

Strategy Driven

OCTOBER 11, 2013

Among the lessons which we learned from the Y2K Bug exercise were: When they want to do so, company leadership will provide sufficient resources to plan for the future, including crisis management and preparedness (of which computer glitches are one set of “what ifs.”). About the Author.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Harvard Business Review

MAY 30, 2014

They have to play more of a leadership role. Chinese development money – and there’s a lot of it, the Chinese development bank, UCDB, gives more money internationally than the IMF and the World Bank combined –constitutes a quid pro quo for decision making that supports Chinese economic objectives directly. China’s number one.”

Long-term 8

Long-term Politics Globalization Uncertainty 8

Harvard Business Review

OCTOBER 22, 2013

It was originally seen as a good thing – a way of allowing organizations to survive changes in leadership, and to resist the capriciousness of powerful individual leaders with vested interests. The big banks had well-intentioned formal processes for risk management, but no one was really, genuinely accountable for the risks they took.

Bureaucracy 8

Bureaucracy Chief Financial Officer Delegation Globalization 8

Harvard Business Review

JUNE 14, 2012

How is it that so many corporate stars — leaders at Enron, WorldCom, and the major banking institutions, for instance — are so inclined to take outrageous risks that they bring their companies, even entire economies, to the brink of disaster? I believe that it comes down to mindset.

Learning-by-Doing 12

Learning-by-Doing Airlines Banking Strategy 12

Harvard Business Review

SEPTEMBER 20, 2011

But their shame pales into invisibility compared to the humiliation inflicted on Switzerland's biggest bank. The acknowledged breakdown in systems oversight and risk controls is simply shocking. The bank did not lack risk-consciousness; it lacked healthy mistrust, independent judgement and strength of leadership.".

Banking 9

Banking System Risk Management Review 9

Harvard Business Review

MAY 16, 2017

And yet organizational leadership all too often demonstrates outright technology torpitude. An unprepared, lethargic leadership only amplifies the consequences of a security breach. As cyber threats grow exponentially, comprehensive risk management is now a board-level priority.

Training 10

Training Supply Chain Agility Risk Management 10

Harvard Business Review

JUNE 20, 2014

So, for instance, in the course of the financial crisis, it was said that banks play in the casino. If only that would be true — then they could calculate the risks. Risk modeling in the banks grew out of probability theory. What’s the problem with the way that turkey approached risk management?

Uncertainty 10

Uncertainty Kahneman Banking System 10

Harvard Business Review

JANUARY 9, 2015

I don’t know how far he’s going to go, but I know that we’ve seen major cyberattacks against American banks , and against the White House that have come from Russia. What are we going to do if a major American bank suddenly has all of their dirty laundry exposed and it turns out it came from the Russian government?

Globalization 8

Globalization Banking Politics Crisis 8

Harvard Business Review

JANUARY 10, 2013

This escalation illustrates a significant change: highly expensive scandals across business sectors , not just in single companies, and this is reflected in the January 7th agreement by major banks to pay $8.5 Other banks are considering whether to join the agreement (e.g. billion due to derelict mortgage and foreclosure processes.

Finance 8

Finance Banking Press Release Pharmaceuticals 8

Harvard Business Review

DECEMBER 8, 2016

They’d met at university, and although Derek had gone on to graduate school and a career in banking, while Rogier had joined his family construction business and then founded Contect, they’d never lost touch. The smaller ones could keep their own names, leadership teams, practices, and policies for the first five years.

Case Study 8

Case Study Decentralization CFO Construction 8

Harvard Business Review

MAY 28, 2013

Not innovation, risk management, technology, debt, or the regulatory environment. Corporate directors identified talent management as their single greatest strategic challenge. What would this leadership look like over time? banking & financial services, insurance, real estate); Health Care (e.g., Not rising costs.

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

FEBRUARY 8, 2018

They devote far more time to internal execution and competitive risks than to external risks that can change the playing field. This means that many emerging market risks get cut from the senior leadership agenda.

Market Risk 9

Market Risk Marketing Supply Chain Company 9

Harvard Business Review

AUGUST 23, 2016

Our limited sample suggests that both groups agree that board leadership should serve as champions of board diversity, but they differ on the policies they advocate to increase board diversity. Meanwhile, Democrats place greater importance on technology expertise and risk management.

Politics 8

Politics Committee Telecommunications Diversity 8