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This Strategic Pivot to Address COVID Will Help Your Business Thrive

Lead Change Blog

They had to deal with cancelled orders and supply chain disruptions, as well as employees needing more flexible schedules or being unable to work remotely due to inadequate home office setups. After reading my book about strategic pivoting , the CEO asked me to hold a strategic retreat to help the company restrategize its plans.

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Why the Health of Your Doctor Matters

Michael Lee Stallard

Electronic medical records add extra work hours to most physicians’ days due to unfriendly user interfaces and lack of interoperability, putting information management on the list of their responsibilities. It can be disheartening to work in a broken healthcare system where patients still struggle to have coordinated care and basic needs met.

P&L 150
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The Continuum and the Marketplace

Strategy Driven

In consumer business strategy – from branding to product development – addressing the emotional human needs continuum is crucial to success. Businesses that seek to create superior product/service experiences need to learn how to empathize with consumers’ needs. The Value of Human Needs.

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Navigator Newsletter #180

Chart Your Course

They are realizing if employees and managers are unhappy, they are going to leave. There needs to be a system for decision-making and development of leaders and managers as well as the reinforcement of values, directions and performance expectations. 3) Manage your managers and make them lead by example.

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Moving on from ROI to ROE, a Return on Empathy

Strategy Driven

As a result significant business resources are wasted buy an over-reliance on market research that poses only rational questions but neglects to probe customers’ emotional reactions that lie hidden within their answers. The Need for Caring Relationships. The need for Care is another core emotional need.

ROE 50
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Tough-Minded Ways to Innovate | In the CEO Afterlife

In the CEO Afterlife

Excessive layering kills ideas before they get to top management. There’s a difference between what’s needed to run a business and what’s needed to foster creativity. How are you to manage your brand when selling yourself without a flashy label? You need to demonstrate a desire to learn and grow. Human Resources.

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Ask, Learn, Follow Up and Grow

Marshall Goldsmith

In the “old days,” a person was hired into a position, learned the job, and – usually because of some form of functional proficiency – received a promotion into management. Then, as a manager, this same person could tell a few people what to do. A classic example was the old Bell System. What would happen?

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