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Case Study: Can You Fix a Toxic Culture Without Firing People?

Harvard Business Review

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. ” “Bringing the company back to a high level of operational performance will take the focus and energy of hundreds of employees,” Joss said.

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The Big Picture of Business – The Fine Art of Failure: Benefiting from Mistakes to Assure Success

Strategy Driven

By studying swings of the pendulum (likelihoods of failures), one better understands their progress. Failures Make the Best Case StudiesCase studies of success and failure form the basis for planning, improvement, training and other business practices. The Big Picture of Business – Becoming a Legend.

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Lessons for Leaders from Decisions that Changed History

Skip Prichard

Leaders direct their energies toward others to achieve something together. The 16 case studies discussed in my book reveal a remarkable variation in the personal qualities of the leaders, all of whom were effective in changing history. In a crisis, people want their leaders to be rational, cool, measured, and consistent.

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Lead With Your Heart, Not Just Your Head

Harvard Business Review

While it is true that companies with abundant resources can afford to use fear as a motivator and absorb the cost of more frequent hirings and firings, this approach frequently ends up being memorialized in case studies of failed leaders and shuttered businesses. Let's look at some of the reasons impersonal leadership fails.

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What New Team Leaders Should Do First

Harvard Business Review

Whether you’re taking over an existing team or starting a new one, it’s critical to devote time and energy to establishing how you want your team to work, not just what you want them to achieve. Case study #1: When in doubt, over-communicate. Czarina Walker, the founder and CEO of InfiniEDGE Software, had a crisis on her hands.

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How Managers Can Avoid Playing Favorites

Harvard Business Review

.” He suggests asking a colleague from another department or division to sit in on one of your team meetings and “give you feedback on where you’re focusing your energy and attention.” ” Besides, Dillon adds, you shouldn’t “waste your energy” on disliking a colleague.

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Unlocking the Mayor Badge of Meaninglessness

Harvard Business Review

As I've discussed at length both here and in my book, The New Capitalist Manifesto , the real roots of this crisis are that 20th century institutions, whether banks, governments, or corporations, are becoming more and more useless to people, communities, and society. Let me make my case with a mini-case study.

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