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What Is Different About Ethical Leadership?

Leading Blog

A DHERING to an ethical code during challenging times is a standout trait in many historical and present-day leaders that we’ve come to admire. Ethical leaders embody a respect for the sanctity of each individual, regardless of culture, country, race, or religion. However, engaging in ethical issues is a changing realm for leaders.

Ethics 364
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Are We Focusing on Employee Engagement Metrics (And Missing the Point)?

Leading in Context

Employee engagement is a metric that companies are closely watching. Using surveys, levels of participation in programs, and satisfaction reports, companies measure how well they engage those they lead. Butcould this heightened level of watching be part of the problem?

Metrics 296
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360-Degree Feedback Programs To Help Your Company Grow

HR Digest

The term 360-degree feedback has gained global popularity with reports from Forbes indicating that more than 85 percent of Fortune 500 companies use 360 feedback to review their employees regularly. This ensures the employee is looked at from multiple angles and not just through one metric of performance numbers.

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Companies Should Use Covid To Ensure Better Customer Service

The Horizons Tracker

There are various examples of companies that have managed to use the pandemic to pivot their services and continue to delight customers. For instance, the likes of John Lewis, Amazon, First Direct, and Suzuki are among the companies that dominate the league table of customer service champions during the pandemic. Nimble responses.

Company 118
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The Importance of a Chief Sustainability Officer

N2Growth Blog

The Chief Sustainability Officer is a dynamic force driving a company’s success by seamlessly blending profitability with purpose. More than just “going green”—this position strategically positions the company to thrive in a market where sustainability is a competitive edge.

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Society Needs a Leadership Paradigm Shift

Leading Blog

These metrics relate to judgment and decision-making in organizations, and it’s easy to see that if the leader doesn’t allow employees to feel psychologically safe, they won’t voice their concerns, nor will they engage in risk-taking needed for innovation for fear of reprisal.

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Navigating the Path: What Does a Chief People Officer Really Do?

N2Growth Blog

It requires a deep understanding of the company’s goals, values, and culture and the ability to align these with the overall business strategy. This crucial role requires the CPO to possess exceptional interpersonal skills and a deep understanding of the company’s culture and values.

CPO 416