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Say Yes to HR Generalists—They Keep Companies Afloat

HR Digest

According to Zippia , the technology industry is the highest-paying employer for HR generalists , but their services are an essential component of every company and field. Once that’s done, they might turn their attention to company-wide feedback projects. The responsibilities of an HR generalist constantly evolve.

Company 105
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Understanding the Role of Technology in Growing Your Business

Strategy Driven

Good examples of marketing software and technology include: Analytics. Considering how diverse the marketing technology offering has become in recent times, it pays to consult with an IT and technology consultant company for advice, like oramca.com , to figure out which solutions are right for your enterprise. Inventory management.

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Scream Time? Are You Managing, or Managed By, E-mail?

The Practical Leader

” A survey by e-mail productivity company, Gated, found “82% of people say e-mail is their primary means of communication at work, 74% feel guilt or stress over e-mails they haven’t read or replied to, and 67% of people feel overwhelmed by their inbox.” It’s an efficient information management tool.

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Performance Measurement

Strategy Driven

Performance measurement typically drives much of the way a large company works. Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy.

ROIC 62
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Want to Improve Customer Service – Treat Your Employees Better

The Practical Leader

Part of the article reports on “a recent study conducted by Marshall Fisher, a professor of operations and information management at Wharton, and other colleagues.” ” He goes on to show how one of the keys to improving customer service is: “‘the power of management by common sense.’

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Your Company Culture Can’t Be Disconnected from Your Customers

Harvard Business Review

Culture shows up in the values, norms, unwritten rules, emotional responses to, or flows of how things are done in a company. Level Three defines culture as the identity of a company as perceived by its best customers, representing an outside-in view of culture. Most definitions of culture remain at Level One or Two.

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Companies Collect Competitive Intelligence, but Don’t Use It

Harvard Business Review

Internal operational issues including execution, budgets, and deadlines are paramount in a company’s deliberation, but what other players will do is hardly ever in focus. This “island mentality” is surprisingly prevalent among talented, seasoned managers. How can companies achieve that?