First Friday Book Synopsis

JUNE 1, 2016

Industry experience includes healthcare, financial services, telecommunications, gaming, hospitality, chemicals, oil & gas, industrial manufacturing, retail and consumer durables. Scott Whitaker is a Partner with Global PMI Partners and has been involved in dozens of mergers and acquisitions totaling nearly $100 billion in value.

Telecommunications 70

Telecommunications Chemicals Succession Retail 70

Mills Scofield

JANUARY 16, 2013

Having lived in and with off-the-grid communities in Latin America, in Nicaragua and Colombia, I had seen and felt the impact of low Internet and basic telecommunications access, especially when it comes to communicating with potential employers. For instance, there is a company sells SMS to employers only to schedule interviews, not recruit.

Short-term 187

Short-term Innovation Entrepreneur Learning-by-Doing 187

Eric Jacobson

FEBRUARY 1, 2017

"While the global population is largely gender balanced, men hold eighty-five percent of senior leadership positions in public companies," states Melissa Greenwell , author of the new book, Money on the Table: How to Increase Profits Through Gender-balanced Leadership. percent a year higher than those with no female representation.

Chief Operating Officer 50

Chief Operating Officer How To Leadership Telecommunications 50

Marshall Goldsmith

DECEMBER 16, 2013

Leaders are debating the changing nature of work and the perceived decline in job security (the lifelong career at a benevolent company is a fading memory) and the erosion of corporate loyalty. Employees are wondering, “If the company is willing to dump me at its convenience, why shouldn’t I dump the company at my convenience?”

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Terry Starbucker

MAY 22, 2016

In 1987, I was hired by a cable pioneer, Jack Kent Cooke, to be the VP of Operations for a cable company he had just purchased with over 400,000 customers scattered in 19 states. It was the Marketing Manager, and he had been in the cable business for over 20 years. Why are you doing this – you don’t have a Marketing staff.

Letter 171

Letter Leadership Call Center Long-term 171

Strategy Driven

JANUARY 3, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Regardless of your level of experience in project management, set these 5 goals for every project you manage. Juliano Howard T. Dickens Jr. Ives Sharon Drew Morgen Hank Moore Jamie P.

Project 56

Project Goal Management Budgeting 56

Strategy Driven

MAY 15, 2015

The biggest source of growth and increased opportunities in today's business climate lie in the way that individuals and companies work together. Here are some examples of Collaborations: Parties and consultants involved in taking a company public work together as a team. Managing mergers, acquisitions and divestitures.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Marshall Goldsmith

FEBRUARY 11, 2013

In the 1980s, I appeared on a videotape that was widely distributed as part of a leadership development course for IBM managers. They changed the company, and IBM made a remarkable comeback. I don’t know much about telecommunications – it just seemed obvious. I just returned from a trip around the world.

Telecommunications 98

Telecommunications Education Politics Quality 98

The Practical Leader

JULY 18, 2011

In the past two decades companies like IBM focused so heavily on providing software and consulting support to their “big iron&# hardware that these services that were once Second Ring Support have migrated to the First Ring and now form their core business. But the obvious people to ask are your customers or internal groups you serve.

Quality 49

Quality Telecommunications Definition Blog 49

Strategy Driven

DECEMBER 23, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Simply click on the link above to download your copy of this remarkable ebook on effective change management. Juliano Howard T. Dickens Jr. Ives Sharon Drew Morgen Hank Moore Jamie P.

Resistance 56

Resistance Download eBook Newsletter 56

Harvard Business Review

JUNE 12, 2017

CenturyLink is one of the largest telecommunications providers in the United States, serving both small and large businesses nationwide. The company collects thousands of sales leads from the businesses it serves, and it wishes to interact with them in the intimate, personal manner consumers have come to expect. Insight Center.

Marketing 8

Marketing Tools Follow-up Telecommunications 8

Harvard Business Review

OCTOBER 30, 2014

Nowhere else in the executive suite of a typical corporation are two functions as closely intertwined as sales and marketing. Yet for all the shared responsibility, the marketing and sales relationship has often been a contentious and lopsided one, with sales dominating in B2B sectors while marketing leads in B2C ones.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

MAY 2, 2011

Nokia's recent burning platform travails serve as an object lesson to companies trying to navigate a rapidly-changing global economy. As multinational corporations pursue opportunities in emerging markets, they're bound to stumble if they overlook the developed economies, and vice versa.

Globalization 13

Globalization Marketing Venture Capitalist Biotechnology 13

Harvard Business Review

JUNE 6, 2011

Today, few major companies still believe that they can go it alone — even when a business venture is worth a lot. A company's value can rise and fall dramatically by how well it manages partnerships. management has since responded rapidly, and is reportedly working out a new arrangement with its partner.

Management 12

Management Airlines Telecommunications Marketing 12

Harvard Business Review

DECEMBER 9, 2013

I recently conducted an extensive research project involving more than one-hundred vice presidents of sales at top technology companies (software, cloud, computer hardware, and telecommunications) to better understand the art and science of managing a sales organization today. Telecommunications 66%.

Metrics 11

Metrics Telecommunications Telemarketing Software 11

Harvard Business Review

JUNE 21, 2013

Given the forecasts of uncertain global economic growth, we might expect companies to hold off from hiring new employees and to limit whatever international hiring they do to emerging markets. The vast majority of board members told us their companies are hiring in double-digits and across the globe. Asia into North America).

Telecommunications 9

Telecommunications Health Care Talent Management Biotechnology 9

Harvard Business Review

JANUARY 3, 2017

Retailers such as ALDI and Walmart have used price to position themselves against traditional competitors in their markets, pinching margins all around. Financial asset managers have been out-price-cutting one another in exchange-traded funds in a bid to gain market share. and Europe. and Europe. All too often they don’t.

Price 14

Price Retail Discount Tactics 14

Harvard Business Review

AUGUST 29, 2016

We conducted a study , recently published in the Academy of Management Journal , to learn more about a neglected dimension of board composition: the proportion of domain experts. But it’s an important first step in gaining a deeper understanding of how boards work—and how companies can make them stronger.

Telecommunications 10

Telecommunications Banking Uncertainty Sample 10

Harvard Business Review

FEBRUARY 10, 2015

Yet, unlike money, the market for personal data is relatively embryonic. Important questions, such as who “owns” personal data and what responsibilities companies have as custodians of it, are hot topics of debate. technology companies as much as $35 billion in potential business.

Telecommunications 8

Telecommunications Cost-Benefit Analysis Reputation Survey 8

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

MAY 8, 2012

Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. To compete with this miraculous turnaround, Western companies, starting with Motorola, began to adopt Japanese methods. But what's happened in Japan?

Six Sigma 17

Six Sigma Kaizen Govindarajan Telecommunications 17

Harvard Business Review

APRIL 18, 2011

Cisco is an easy company to admire. The company promised back in 2009 to bring out a Wi-Fi Flip in early 2010. The sad but simple truth was that Cisco — arguably the world's premier internet network technology company — didn't deliver a Wi-Fi-enabled device. Smartphones were becoming smarter. This was obvious.

Wireless 11

Wireless Management Telecommunications Innovation 11

Harvard Business Review

JANUARY 26, 2017

companies spend over $900 billion on their sales forces, which is three times more than they spend on all ad media. Yet, on average, companies deliver only 50% to 60% of the financial performance that their strategies and sales forecasts have promised. Sales is, by far, the most expensive part of strategy execution for most firms.

Execution 8

Execution Cost CRM Telecommunications 8

Harvard Business Review

JULY 31, 2012

While B2C companies have become adept at mining the petabytes of transactional and other purchasing data that consumers generate as they interact online, B2B sales organizations have only recently begun to use big data to inform overall strategy and tailor sales pitches for specific customers in real time.

B2B 13

B2B Chemicals Analysis B2C 13

Harvard Business Review

NOVEMBER 22, 2016

The company does deep data mining through multiple sources to spot signature events in customers’ lives. In the past, marketers have struggled to deliver the higher response rates they need from existing customers — a smaller group than potential new customers. banking and insurance businesses.

Insurance 8

Insurance P&L CRM Telecommunications 8

Harvard Business Review

JUNE 3, 2013

Many wonder why an academy company like P&G, historically known for developing talent, did not, or was not able to, promote a successor from within its ranks. What kind of signal did this choice send to P&G''s top managers? We now see they are also struggling to do a good job managing their own talent responsibilities.

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

JULY 16, 2013

We know this approach can work because we''ve seen it: We studied a large corporation that was being split into two public companies for which two new boards had to be created. The chairman wanted to create two balanced boards, with the mix of skills, knowledge, and experience each company needed.

Telecommunications 8

Telecommunications Biotechnology Health Care Real Estate 8

Harvard Business Review

MARCH 6, 2018

Last year Facebook became the second largest e-commerce company in Africa after Jumia, the industry leader. Across African markets, information and communication technology (ICT) is facilitating the process of socioeconomic developments. Online, geography does not protect a company from competition.

Globalization 8

Globalization Banking Entrepreneur Technology 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Product Commoditization. Nice-to-Have" Product. Internal Sale. Administrivia. Pre-sales Resources.

CRM 16

CRM Telecommunications Price Long-term 16

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? That's what we found when we studied the top management teams of companies in Europe over the past three years. Few European companies have COOs, although their numbers appear to be growing. Few European companies have COOs, although their numbers appear to be growing.

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

JANUARY 25, 2012

Data-driven managers, departments, and organizations have always enjoyed distinct advantages. The data-driven have crafted the best strategies, uncovered wholly new markets, and kept operational costs low. We propose four interlocking steps to use your data more effectively and to create a data-driven culture in your company.

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

SEPTEMBER 29, 2014

In the 1900s, French mathematician-economist Leon Walras envisioned prices in a market economy being set by an auctioneer (since known as the “Walrasian auctioneer”) conducting continuous auctions for all kinds of commodities. Many economists since have been hired by the U.S. But there are some very important exceptions. This has all changed.

Strategy 12

Strategy Black-Scholes Airlines Price 12

Harvard Business Review

DECEMBER 2, 2011

Many companies extol the value of work-life balance for their employees, but the reality for senior executives? Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. Many managers are "sprinters" early in their careers.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

APRIL 12, 2013

There''s a question all top managers should ask: How can I make my sales force, which is one of the biggest and most important investments my company makes, perform more effectively?". The sales force is perhaps the most highly empowered organization within most companies. To many customers, the salesperson is the company.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Harvard Business Review

JANUARY 11, 2011

For the first time after China's economic reforms began, CEO succession is threatening to become a major problem, particularly for globally competitive companies such as Haier, Huawei, and Lenovo. Indeed, the choices the founder-CEOs make may well reshape their companies as well as the Chinese economy.

Succession 14

Succession Telecommunications Finance CEO 14

Harvard Business Review

MARCH 12, 2012

Increasingly, Western companies are developing products in countries like China and India, and then distributing them globally. For example, GE developed an ultra-low-cost ultrasound for rural China which is now marketed in over 100 countries. and which they now sell in Europe and the U.S. and which they now sell in Europe and the U.S.

Glocalization 11

Glocalization Mass Marketing P&L Globalization 11

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe.

Banking 8

Banking First-mover Advantage Politics Finance 8