Lead Change Blog

FEBRUARY 17, 2016

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. I was about to teach the customer segment of a Six Sigma class near Palmdale, CA, for Lockheed Martin. The benefits were significant. Fun Leaders Are Light.

Six Sigma 150

Six Sigma TQM Airlines Wilde 150

Mike Cardus

MAY 20, 2013

Hope you enjoy the presentation and notes, any questions and to hire Mike to lead this Quality Leadership Workshop, or some other team building & leadership consulting and development, for your conference and team contact mike@create-learning.com call 1-716-629-3678. image credit.

Quality 137

Quality Leadership Development Six Sigma Development 137

Nathan Magnuson

MARCH 16, 2015

You don’t need to be in a profit-producing role or be Six Sigma certified to be a productivity leader. Nathan Magnuson is a leadership consultant, coach, trainer and thought leader. Pennies aren’t worth much in today’s dollars, but add a few zeros on the end and it adds up quickly.

Productivity 120

Productivity Products Six Sigma Transportation 120

The Practical Leader

AUGUST 17, 2011

It’s one of the key factors in the 50 – 70% failure rate for programs to increase safety performance, service and quality levels, Lean/Six Sigma, productivity, innovation, leadership skills. A team or organization’s culture can be quite subtle.

Six Sigma 49

Six Sigma McGregor Workshop Tools 49

Six Disciplines

JANUARY 31, 2011

Unlike most strategic planning models/frameworks that can be daunting, the Six Disciplines methodology is practical and pragmatic. Feliciano, Senior Managing Consultant / Strategy & Change Consultant, Lean Six Sigma Master Black Belt at IBM Global Business Services - Strategy & Change. ” ~ D.

Executive Coaching 101

Executive Coaching Execution Six Sigma Benchmarking 101

The Practical Leader

OCTOBER 12, 2011

I’ve been spending a large amount of time researching, reviewing, and revising our approaches to leadership and culture development for a series of upcoming speaking engagements, workshops, and consulting work. One of the key emerging sections is the Fatal Five Failure Factors.

Six Sigma 61

Six Sigma Workshop Continuous Change Video 61

Chartered Management Institute

MARCH 6, 2012

That is the finding of AlixPartners LP, a Chicago based consulting company. One thing that we feel is the benefit of lean and Six Sigma is actually the return on investment in these programs,” he said.

ROI 86

ROI Process Six Sigma Lean Manufacturing 86

The Practical Leader

JULY 11, 2011

In our search for incorporating “Quality&# into our approaches we found as many definitions of service, quality, and TQM/CQI as there are gurus, experts, consultants, and organizations striving to make improvements.

Quality 56

Quality Six Sigma TQM Health Care 56

The Practical Leader

MARCH 19, 2012

A new study was recently published by the global management consulting firm, Boston Consulting Group (BCG). “Change management” is then used to bulldoze these efforts down through the organization and overcome “resistance to change.”

System 63

System Process Six Sigma Management 63

The Practical Leader

AUGUST 31, 2011

We’ve been working with more and more executive teams who proclaim strategies for transforming their culture toward higher safety, customer service, innovation, Lean/Six Sigma approaches, productivity, employee engagement, or new technology platforms. They’re innocently ignorant.

Six Sigma 53

Six Sigma Workshop Seminar Self-aware 53

Strategy Driven

JULY 16, 2015

Consult with experts, directly and indirectly. So what if we have achieved six sigma (near perfect) performance on our floppy disks or fax machines. Murphy is an award-winning author, speaker, business consultant, whose most recent book is Zentrepreneur : Get Out of the Way and Lead. Tip #4: Ask “Who” can help me?

Critical Success Factor 50

Critical Success Factor Six Sigma How To Resistance 50

Harvard Business Review

JUNE 10, 2011

These mandated-from-above programs include Lean Six Sigma initiatives with experts (" Belts ") in command, big IT implementations, and reengineering of major end-to-end processes. An executive in the company's finance operations adopted a Six Sigma belt-driven approach to reduce costs in the company's global shared service centers.

Six Sigma 15

Six Sigma Bottom-up Cost Project 15

Mike Cardus

MARCH 26, 2012

Leading team building & leadership consulting, coaching and training for several different sectors, levels of organizations, and people. Manufacturing is a place of that I enjoy working. Having my start in training and development while working for Bic in Charlotte NC. That time really impacted my life.

Team Building 122

Team Building Training Team Teamwork 122

Strategy Driven

APRIL 8, 2011

It is all about continuous improvement – faster, cheaper, better – which has its roots in Fredrick Taylor’s scientific management with their time and motion studies a century ago and continues with such approaches as Kaisan (the Japanese continuous improvement programs), Six Sigma, re-engineering, and downsizing.

Brand 56

Brand Aaker Six Sigma Short-term 56

Harvard Business Review

DECEMBER 21, 2011

When Cedric Coco , senior vice president of learning and organizational effectiveness, joined the company in 2008, he quickly moved its learning and development group closer to the firm's internal performance improvement consulting team. If you do Six Sigma in isolation, the work force doesn't have time to implement the changes.".

Six Sigma 14

Six Sigma Skills Team Compliance 14

Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Brad Power is a consultant and researcher in process innovation. And "What can we do now to ensure we don't repeat the mistakes of the past?"

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JUNE 13, 2018

For one recruitment-process-outsourcing client, consultants found that the existing process involved the same data being checked by several teams in different countries. Two examples are described below (both clients of Symphony Ventures, David’s consulting firm). billion customer journey transformation program.

Process 12

Process Six Sigma Company Technology 12

Harvard Business Review

APRIL 16, 2013

In fact, instead of strengthening managers'' ability to manage change, we''ve instead allowed managers to outsource change management to HR specialists and consultants instead of taking accountability themselves — an approach that often doesn''t work.

Six Sigma 11

Six Sigma Management Parcell Kotter 11

Harvard Business Review

SEPTEMBER 25, 2011

For example, at Bank of America, 44 senior bank managers and about two dozen consultants worked on a cost-cutting initiative called "Project New BAC". A friend of mine worked at a large and prestigious consulting firm with a cost-cutting methodology called "activity value analysis."

Cost 9

Cost Six Sigma Short-term Banking 9

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. He also serves as a consultant to process and continuous improvement management programs.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

JANUARY 7, 2013

frog and our peers in the design consulting world have become more adept in recent years at helping companies build this capacity internally. Six Sigma UX : Successful UX is often about doing less, not more. Corporate design leaders have not typically grown up with that sort of power. They are more diplomats than enforcers.

Strategy 10

Strategy Six Sigma Engineering Bottom-up 10

Harvard Business Review

SEPTEMBER 21, 2012

Project Management and Lean Six Sigma certifications both center on hands-on learning. Every major company relies on its contractors, consultants and suppliers. Instead of spending years in the classroom to learn an entire subject, give students and workers access to ad hoc courses and certifications.

Skills 17

Skills Six Sigma Supply Chain Education 17

Harvard Business Review

APRIL 6, 2011

The division head launched a major business reengineering effort, hired a leading consulting firm (and paid it millions), and dedicated his best people to the effort. These were all good things and to be expected after investing many millions of dollars on people, systems, and consultants. What's it worth?

Process 15

Process Six Sigma Finance Short-term 15

Harvard Business Review

JULY 28, 2014

Her multi-dimensional perspective and consultative, solution-based approach were extremely well received by the health care business’ customers. At GE, we have used “integration leader” (of an acquisition) and Six Sigma Black Belt roles to broaden individuals at the mid-management level so they can better adapt to future opportunities.

Six Sigma 8

Six Sigma Health Care Fashion Human Resources 8

Harvard Business Review

SEPTEMBER 27, 2012

Six Sigma or Lean) the right way. As Peter Hunter , a former naval officer and management consultant, has said , "People hate being told what to do. A few said it was because people didn't follow the methodology (e.g., Ironically, few of these discussions pursued this issue much further to get at the root cause.

Process 15

Process Mayo Six Sigma Ryan 15

Harvard Business Review

OCTOBER 5, 2012

Well, after a traditional education, business school, and five years working in strategy consulting and venture capital, I went to a cocktail reception at Stanford's d.school, the Hasso Plattner Institute of Design, where I met George Kembel, cofounder and executive director of the school. But now, I hear it all the time. So what happened?

Creativity 14

Creativity Six Sigma Entrepreneur Learning-by-Doing 14

Harvard Business Review

MARCH 1, 2017

Six Sigma, process reengineering, spans and layers analysis, and many other tools have helped executives uncover waste in their operations — in effect, identifying labor hours (or materials) that are unnecessary in order to produce the same level of output.

Efficiency 8

Efficiency Productivity Products Company 8

Harvard Business Review

NOVEMBER 24, 2015

Leaders should also be aware of the many change initiatives and management trends championed by consultants, professors, and fellow executives. These constant changes made it difficult for employees to stay excited about a company that had previously been an industry bellwether.

Welch 8

Welch Six Sigma Real Estate Trends 8

Harvard Business Review

FEBRUARY 20, 2013

Program management is split between the corporate university, the OPEX internal consulting team and the Corporate Responsibility department. Take Allianz, a German financial services company. At Allianz, the program was initiated and supported by the company CFO.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

JANUARY 24, 2013

One example is six sigma , where a company seeks to have no more than 3.4 Michael Raynor, a consultant at Deloitte, shares the example of Sony's strategy for the MiniDisc. Some are like basketball — almost all skill and very little luck. defects per million products it manufactures.

Skills 8

Skills Six Sigma Incentives Sports 8

Harvard Business Review

OCTOBER 18, 2013

With these rules in place, 8 cross-functional teams—each composed of middle managers, a consultant guide, and a sponsor from the leadership team—were formed. During an intensive 8-week pilot, each team was trained and then it analyzed the cost structure of one function and recommended cost reduction tactics.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Strategy Driven

APRIL 2, 2014

A BPM expert – it could be the outside consultant or internal BPM Team Facilitator – provides formal and informal coaching to them. This role could be filled by a Business Architect, Process Improvement Expert, Lean Six Sigma Practioner, Business Analyst or Project Manager. What’s in it for Me? About the Author.

BPM 56

BPM Process Tips Management 56

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Many companies adopted Six Sigma in the late 1990s. Consider this example.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

MAY 5, 2011

The stories of how they have kept their processes fit are less well known than those of famous process fitness fanatics such as Toyota, with its Toyota Production System (also known as Lean), and GE, with its Six Sigma program. DuPont started with Six Sigma's classic focus on reducing product defects.

Six Sigma 14

Six Sigma Process Tips Lean Manufacturing 14

Deming Institute

SEPTEMBER 23, 2019

According to Genichi Taguchi, Toyota’s efforts with the Quality Loss Function date back to his consultation role in the early 1950s. Within 10 years, he was honored in Japan with a Deming Prize in Literature for his contributions to a new definition of quality.

System 74

System Productivity Products Deming 74

Harvard Business Review

OCTOBER 28, 2013

This failure is not for lack of effort — health systems are making massive investments in new infrastructure, technology, processes and managerial approaches designed to manage change, such as electronic health records, Six Sigma and Lean Management. One hospital that has done this well is Memorial Hospital of South Bend, Indiana.

Health Care 8

Health Care Innovation Six Sigma Consultative 8

Harvard Business Review

JANUARY 10, 2011

We consulted with Stuart Hart , the best-selling author of Capitalism at the Crossroads: Next Generation Business Strategies for a Post-Crisis World and an advocate of immersion in unfamiliar circumstances, and with CDC Development Solutions in order to gain insight into how we could make the projects a success. We learned quite a bit.

Govindarajan 15

Govindarajan Six Sigma Energy Transportation 15