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What Peter Drucker Knew About 2020

Harvard Business Review

Every few hundred years throughout Western history, a sharp transformation has occurred,” Peter Drucker observed in a 1992 e ssay for Harvard Business Review. “In For Drucker, the newest new world was marked, above all, by one dominant factor: “the shift to a knowledge society.”. It’s no wonder why.

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Free Your Staff to Think

Harvard Business Review

Although many organizations have spent considerable resources managing knowledge, most have missed a trick; how to insure professionals have the time to turn information into insight, deepen their understanding and make judgment calls. Create knowledge intermediaries. Self-service has another consequence.

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The Core Incompetencies of the Corporation

Harvard Business Review

Despite their resource advantages, incumbents are seldom the authors of game-changing innovation. Remember T-groups, total quality management, skunk works, high performance teams, “intrapreneurship,” re-engineering, the learning organization, communities of practice, knowledge management, and customer centricity?