November, 2009

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Capturing ideas

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Open-book 150
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3 Rs of Dispute Resolution

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? CEO Executive Coaching Fees My Protein Shake Recipe One more question.

Mayo 143
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Quotes to Energize Your Monday!

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Quotes to Energize Your Monday! Once in a month, I spend some good time reading books at Crossword. It is not only an opportunity to read/buy some great books, but also to spend some quality time with myself thinking about what I read there. The ambience at Crossword is so good for reading, I have to push myself out.

Drucker 114
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Two Ideas to Lift Your Spirits & Business UP

Women's Leadership Exchange

This time between Thanksgiving and the winter holidays can be wonderful or extremely challenging. This year most of us are experiencing "challenging" So far the shopping reports say spending this past weekend was UP a little from last year, but the per person purchases were DOWN. So how do we focus on the UP and not the DOWN? Sometimes it can be exhausting staying positive to attract good things in your business and your life.

Sample 99
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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Decisiveness and Commitment - Tony Robbins Explains the 3 Most Important Decisions of Your Life

Building Personal Strength

Tony Robbins has a way of stating the obvious. But that's what we need. Someone to remind us of what's important - the plain, simple truth of things. After that, it's up to us to do what will bring us fulfillment. ; ; My opinion: he's on target about the 3 decisions.

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How Assumptions Influence Our Behavior

Your Voice of Encouragement

skip to main | skip to sidebar Tuesday, November 24, 2009 How Assumptions Influence Our Behavior Recently we had a strong storm pass through southeast Virginia. I was a little concerned about the road to my house while I was driving home from work. You see, that road has a low spot; and a rainstorm can cause flooding during high tide. Now when I say flooding, I don’t mean that cars are swept away.

Influence 102

More Trending

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Strategic Intuition

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? CEO Executive Coaching Fees My Protein Shake Recipe One more question.

Mayo 135
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Full of Life 35

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Full of Life 35 When I see my 3 years old daughter playing in the park, jumping, dancing, smiling and completely immersed in her play, I always tell myself, “She is full of life”. When do you say that someone is full of life? When they “pour themselves” in whatever they do. When they don’t worry much about results… …but focus on efforts.

Blog 84
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Learning Leadership from the New York Yankees

Women's Leadership Exchange

I?m in ecstasy. My NY Yankees won the World Series. And they did it 9 minutes before my birthday. I got the best birthday gift money can?t buy. My happiness caused me to reflect about why I love the Yankees so much. The answer popped ino my head - because of their leadership. Okay, I am a leadership fanatic, maybe not as much as a Yankee fanatic, but, I am obsessed with always looking at why and how people lead.

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Skills, Habits, Behavior Patterns - The Truth about How We Acquire Them

Building Personal Strength

Habits are hard to break, but sometimes our lives depend on doing so. Skills are hard to learn, especially if we already have a habitual way of doing something. But our professional success may depend on learning a better way. So what's involved? How does this kind of learning happen? The first thing you need to know is that all behavior is triggered by thought processes, which happen in the brain.

Skills 108
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Feedback: A Gift Many People Reject

Your Voice of Encouragement

skip to main | skip to sidebar Wednesday, November 11, 2009 Feedback: A Gift Many People Reject If youre like me, one of the hardest things you have to do in life is listen to someone tell you that youre not perfect. Now they dont come right out and say that, of course. Most take a more subtle approach. They point out something youve done - or havent done - that they dont like.

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Book Review: The Three Laws of Performance

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Review 133
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Are you ready for 2010? What are you thinking?

Anese Cavanaugh

Are you ready? I am. With boots on, bells on, and whatever else I care to wear into the New Year. I love the week after Thanksgiving. It’s a sign that we’re well into the holidays and no matter what’s happening in life, there’s a feeling of magic in the air. The magic of the holidays and good cheer, the magic of the feeling of hope for what’s to come, an overflow of gratitude from the previous weekend, perspective gained, bridges built, grudges forgiven, a bit of easier breathing after a long we

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Article Series on Quality – A Round-Up

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Article Series on Quality – A Round-Up As announced earlier , I am writing a very exciting series of articles on QUALITY over at ActiveGarage.com – it is a 12-part series that touches upon some of the most critical aspects of building a quality-centric organization culture. Here is a list of articles already posted so far, in case you have not read them.

Quality 84
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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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Forums Are a Different Beast (or “Don’t Bring Your Twitter or Facebook ‘Strategy’ to Forums”)

Managing Communities

photo credit: AleBonvini Recently, I was engaged in a conversation on Twitter with someone who couldn’t understand the guidelines that many forums, including mine, have regarding advertising or self promotion. Sue (@SueOnTheWeb) was involved in the conversation, too, as we were both explaining why forums were a tad different from other forms of social media, [.].

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Helen Keller - Without Sight, She Gave Us Insight

Building Personal Strength

Every time I think of Helen Keller , I'm amazed that someone so radically limited could have such a profound impact on the world. Before she was two years old, she lost her sight and hearing. She struggled against these infirmities all her life until she found ways to communicate. From the dozen books she wrote we receive her wisdom - she is one of the most quotable authors in history.

Cooper 107
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My Discussion on Dubai Radio

Steve Farber

I’ve just returned from my first trip to the United Arab Emirates where I spoke at the annual Leaders in Dubai Conference. It was wonderful to meet and listen to the other presenters, Archbishop Desmond Tutu , Benjamin Zander , Gary Hamel , Chester Elton , Jack Perkowski and David Plouffe (I listened to Al Gore , too, but didn’t meet him.

Hamel 63
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Trust in business

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

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No Ego: How Leaders Can Cut the Cost of Drama, End Entitlement and Drive Big Results

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.

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Got Gratitude? Lead with it…

Anese Cavanaugh

Happy Thanksgiving everyone! I’m getting ready to sign off for a couple of days of family, food, fun, movies, games, some nice runs along the river, and some “me” time. Every year, with gratitude being one of my favorite energy producing leadership and connection tools, I write something about it for my clients and subscribers. This year I’m sharing it on the blog as well.

Energy 70
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Announcing the article series - “QUALITYtweet”

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Announcing the article series - “QUALITYtweet&# I am glad to announce a series of articles on Quality that I will be writing at Activegarage.com. This series is a collection of 12 chosen tweets from my upcoming book “ #QUALITYtweet – 140 Bite-Sized Ideas to Deliver Quality in Every Project ” and ideas that expand 12 tweets from the book.

Article 84
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Randy Pausch Inspires Graduates

Your Voice of Encouragement

skip to main | skip to sidebar Thursday, November 19, 2009 Randy Pausch Inspires Graduates Randy Pauschs " Last Lecture " became one of the most-watched videos on YouTube in 2007 as he inspired millions with his speech laced with humor, despite battling pancreatic cancer. He later published a best-selling book by the same name. In the spring of 2008, just two months before his death, he was invited to address the graduating class of Carnegie Mellon University, where he was a professor.

Video 55
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Perseverance - 2: Jim Valvano

Building Personal Strength

While the head basketball coach at North Carolina State University, he won the 1983 NCAA Basketball Tournament. Before that, going into the Atlantic Coast Conference tournament, his team's record was only 17-10, and none of the experts believed the Wolfpack would be invited to "The Dance." But they won the ACC tournament, earning them the right to compete.

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Innovation: Five Signs You Might Be Faking It

Every company wants to be a leader in innovation, but how can you tell if your company is really innovating or just going through the motions? See the 5 signs you might be faking innovation and what to do if you are.

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Abolish "No Problem"

Eric Jacobson

Walk into any Chick-fil-A chicken fast food restaurant around the U.S. and when you say "thank you" the person working there will say "my pleasure" instead of "no problem." You'll likely hear the same "my pleasure" from the waiter at California Pizza Kitchen after he/she delivers your meal and you say "thank you." At first, the "my pleasure" sounds strange, because we are so used to being told it's "no problem.

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A new Leadership Development Carnival

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

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WOMEN: Learning to LISTEN

Women in the LEAD

Women in the LEAD A B O U T U S H O W T O C O M M E N T Recent Posts WOMEN: LEADERSHIP is How TO BE WOMEN: Love, Respect and Leadership WOMEN: Is Negative Thinking Holding You Back? GRATITUDE: Journey to Ones Calling WOMEN: CLAIMING YOUR WINGS WOMEN: Challenged and Overwhelmed? A Remedy Powerful, Focused, Highly Intentional Living WOMEN: The Art of Great Presentations Inner Life, Outer Success WOMEN: See Your Own POTENTIAL Rumi Tells Us Archives January 2011 December 2010 November 2010 October 2

Letter 51
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What NOT to do in Customer Service 7

QAspire

Home Go to QAspire.com Guest Posts Disclaimer What NOT to do in Customer Service 7 I know I have been silent since long, thanks to hectic travel last week. I was in Helsinki (Finland) again in the past week where I met a few customers. What a learning experience it has been! When you are in a meeting with customer, you have an opportunity to: Add value to them (so much so that they pull their notepad out and start taking notes) Learn about communication, what works and what doesn’t.

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Tough Comp Conversations: A Guide For Doing Them Right

Speaker: Rusty Lindquist, VP Strategic HR Insights at Bamboo HR

Compensation can be tricky, few things carry as much emotional weight as comp. And with the increased transparency in the market, combined with our collective propensity to rate ourselves against others, the frequency of these very difficult conversations is increasing. In this webinar, we will deconstruct some of the psychology around comp. We’ll take an analytic look at comp’s role in the employee experience, and then we’ll get really tactical with guidance on very specific compensation conver

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Good Coaching…Not For Sissies

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Casual Conversation in the Workplace…Something to Talk About Dear Tiger… Showing Up is Important → November 16, 2009 · 2:08 am ↓ Jump to Comments Good Coaching…Not For Sissies Coaching is one of those words that tends to lace everyday language at work but I wonder how many people who are supposed to be doing it actually know what it means or what it takes to be a good coach?

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Brian Tracy on Proactivity - Your Number One Goal

Building Personal Strength

Brian Tracy reveals "the secret to becoming a self-made millionaire." He really does. When you view the video, you'll hear that little voice in your head saying, He's right. But will you do what he says? "People begin to become great when they determine their major definite purpose, their number one goal, and they work on it every day." - Brian Tracy.

Goal 99
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Promote Healthy Behaviors

Eric Jacobson

Hopefully, you're setting a good example for your team by eating well, exercising and leading them to practice a healthful lifestyle. Fit, well-nourished, healthy employees perform better. According to the American Heart Association , research shows that employers that spend on health promotion and chronic disease prevention programs achieve a rate of return on investment ranging from $3 to $15 for each dollar invested with savings realized within 12 to 18 months.

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Battle of the bloggers

Lead on Purpose

Home About the Blog Michael’s Bio Resources Lead on Purpose Entries RSS | Comments RSS Top Posts Lead on Purpose featured Five leadership practices for improving customer service Five factors of leadership Real-world examples of customer service Leadership and Product Management Five stages of problem solving Guest Post: The Yin-Yang of Product Management -- Market Sensing Book Review: The Leader Who had no Title Market sensing Product manager responsibilities Recent Comments Doug Tay

Blog 113
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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.