Remove Examples Remove Hammer Remove Innovation Remove Management
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In Praise of Average Joes

In the CEO Afterlife

Those that thrive, go a step further; they worship innovation and breathe culture. Five examples from decades ago at Nabob Jacobs Suchard: Ronnie, a union employee, promoted the culture of teamwork and inclusiveness. He refused to be blocked by the brick wall that separates management from union in most companies.

Hammer 258
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What Not to Do When Business Sours

In the CEO Afterlife

Using the coffee business as an example, a spike in coffee futures because of a frost in Brazil is going to raise the consumer price of coffee and reduce demand. A delay (not cancellation) in capital expenditures of such initiatives as office upgrades or computer systems are examples of a good place to start.

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What Not to Do When Business Sours

LDRLB

Using the coffee business as an example, a spike in coffee futures because of a frost in Brazil is going to raise the consumer price of coffee and reduce demand. A delay (not cancellation) in capital expenditures of such initiatives as office upgrades or computer systems are examples of a good place to start.

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In Praise of Average Joes

LDRLB

Those that thrive, go a step further; they worship innovation and breathe healthy cultures. He refused to be blocked by the brick wall that separates management from union in most companies. In fact, it was Ronnie who took a sledge hammer to that wall and turned it into rubble. Paul set the values example for every employee.

Hammer 145
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Are Your Employees Drivers or Victims of Process Innovations?

Harvard Business Review

To stay competitive, organizations need to continually find opportunities for innovation in key processes such as customer service and product development, and adoption of a new process almost always requires the implementation of new information technology. Hammer's thinking was very powerful, but I'd challenge that last point.

Process 12
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The Guru's Guide to Creating Thought Leadership

Harvard Business Review

Creating and Capitalizing on the Best New Management Thinking. Part of our initial response was to rank management gurus according to the measurable influence of their ideas; we were the first researchers to use scholarly methods to do so. For example, a British study showed the precise ways in which management gurus in the 1980s U.K.

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A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

With the AI field recently picking up its pace of innovation after the decades-long “AI winter,” technical expertise and capabilities are in short supply. For example, the AI techniques implemented to improve customer call center performance could be very different from the technology used to identify credit card payments fraud.

Survey 11