Harvard Business Review

OCTOBER 18, 2018

This is especially true in health care. As health care organizations are being pressured to cut costs, reduce medical errors, and adopt both standardized processes and new innovations, providers are being asked to give up established and comfortable ways of working. The Future of Health Care. Insight Center.

Health Care 10

Health Care Innovation Resistance CEO 10

Harvard Business Review

DECEMBER 22, 2015

It is critical to have physicians intimately involved in these efforts, yet hospitals and health systems struggle to engage them in improving care. Furthermore, much of the focus on health care redesign has been on primary care physicians, despite the fact that specialty care is responsible for the majority of health care spending.

Health Care 8

Health Care Metrics Document Incubator 8

Harvard Business Review

NOVEMBER 9, 2016

No one wants to toil away at a health care improvement effort only to see that progress disappear as systems and processes revert to the old way of doing things. Leading health care organizations recognize that improving care isn’t enough; having a systematic approach to sustaining improvement is equally important.

Health Care 9

Health Care System Metrics Operations 9

Harvard Business Review

NOVEMBER 14, 2016

Businesses that are serious about reducing health care costs — and improving the health and well-being of their employees — should take a serious look at digital therapeutics, which have the potential to provide effective, low-cost ways to prevent and treat chronic diseases and their consequences. Insight Center.

Health Care 8

Health Care Cost Technology Peer Review 8

Harvard Business Review

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

Health Care 10

Health Care System Metrics Report 10

Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. A “value management office” can greatly enhance an institution’s ability to improve outcomes and costs across the enterprise. Leading Change in Health Care.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

MARCH 2, 2018

It is a joint project between the Royal College of Art and Institute of Global Health Innovation at Imperial College London where designers and engineers can work in close contact with clinicians to identify challenges and provide solutions. Health Care’s New Frontier. Insight Center. Sponsored by Optum.

Health Care 10

Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. The financial health of the organization was the most important metric for management and governance to follow.

Health Care 12

Health Care Chief Financial Officer Comparison Quality 12

Harvard Business Review

JUNE 30, 2015

Something similar is just starting to happen in health care. health-care industry in action, one billing claim or specialist referral at a time. This data-driven product management has been part of the direct-to-consumer world for some time — think Amazon and Google. Take my company, athenahealth.

Health Care 8

Health Care Benchmarking Short-term Gordon 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

DECEMBER 9, 2016

Few recent trends in health care delivery have more power to improve population health, patient and provider experience, and hospital business models than virtual care. Here is what we did at BWH, organized by the three clinical and strategic problems we aimed to solve through virtual care. Insight Center.

Health Care 8

Health Care Consultative Video Efficiency 8

Harvard Business Review

OCTOBER 24, 2017

By any metric, opioid-related overdoses in the United States have reached epidemic proportions. But health care providers are also widely held responsible for overprescribing prescription opioids. Transforming Health Care. Insight Center. Sponsored by Medtronic.

Health Care 8

Health Care Comparison Crisis Incentives 8

Harvard Business Review

DECEMBER 3, 2015

More and more health care organizations are beginning to track their performance on outcomes – and they’re finding that getting started isn’t easy. So how are today’s health care leaders implementing outcomes measurement in their hospitals and clinics? Leading Change in Health Care.

Health Care 8

Health Care Mayo Long-term Committee 8

Harvard Business Review

NOVEMBER 15, 2013

In the mid-Atlantic region of the United States, an effort is under way to get insurers, providers, employers, and unions to cooperate in creating a system that can reduce total health care costs and premiums while achieving better outcomes. This continuing transfer from wages to health care does not reflect better value for money.

Health Care 8

Health Care Cooper Insurance Cost 8

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

OCTOBER 21, 2015

In all of the loud and necessary debates over how to reform health care in the United States before it bankrupts the country, there is one element that has been continually overlooked: the management systems employed by hospitals. If managers achieve the objectives, they are rewarded.

System 8

System Health Care Management COO 8

Harvard Business Review

NOVEMBER 22, 2010

During my tenure at the PHC, I consistently worked with our medical director, clinic and administrative managers to develop financial, operational and administrative process and metrics so that when I eventually left the clinic to pursue a new opportunity, all operations not only continued but grew from the foundation we collectively built.

Health Care 13

Health Care Delegation PR Operations 13

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

APRIL 5, 2017

However, firms can efficiently increase margin growth without much revenue growth by managing to squeeze out their fixed costs to service the same level of output. Many compensation plans reward managers for higher earnings and higher stock prices, as opposed to rewarding them for adding long-term value to the firm.

EPS 8

EPS Metrics Depreciation Short-term 8

Harvard Business Review

OCTOBER 3, 2018

The Future of Health Care. The impact went beyond the one specific metric. There is no substantive, relevant approach to assessing well-being and no models to measure the impact that an improvement in one risk can have on other health risks. Insight Center. Sponsored by Medtronic. Coaching made a difference.

Health Care 10

Health Care How To Cost Metrics 10

Harvard Business Review

MAY 3, 2018

If health systems are truly going to improve the value of the care they deliver, they need to enlist doctors in the effort. According to a national survey conducted by University of Utah Health, 89% of physicians believe the overall cost of health care in this country is too high. Take groin hernia surgery.

Cost 8

Cost Health Care Operations Metrics 8

Harvard Business Review

NOVEMBER 5, 2013

health care are Accountable Care Organizations (ACOs) — networks of doctors, hospitals and usually payers banded together to rein in costs by providing higher quality, better coordinated care, with primary care doctors central to the process. Among the current remedies for U.S.

Health Care 8

Health Care Organization Incentives Metrics 8

Harvard Business Review

OCTOBER 16, 2017

Leaders in today’s complex health care systems need better processes and systems for aligning day-to-day, clinical-care activities with the strategic goals of their organizations. Transforming Health Care. Insight Center. Sponsored by Medtronic. How leading providers are delivering value for patients.

System 8

System Health Care Quality Report 8

Harvard Business Review

JUNE 7, 2017

Physician burnout is a growing problem for all health care systems in the United States. Burned-out physicians deliver lower quality care , reduce their hours, or stop practicing , reducing access to care around the country. The Leading Edge of Health Care. Insight Center. Sponsored by Optum.

Health Care 8

Health Care Compliance Licensing System 8

Harvard Business Review

NOVEMBER 21, 2013

Much has been made of the distinction between leadership and management. Too many managers, not enough leaders, the critics say. Leadership is uplifting, they imply, while management is boring — just a bunch of rigid bureaucrats spinning red tape, or emphasizing efficiency over effectiveness. As the world now knows, U.S.

Management 8

Management Real Estate Information Technology Execution 8

Harvard Business Review

JUNE 24, 2014

While organizational culture issues took center-stage, the agency’s antiquated systems for personnel management, appointment booking, and medical histories probably made things worse. Modernization of some of those legacy systems could be a solution to free up more resources to fulfill the primary mission, which is health care for veterans.

CIO 8

CIO Health Care Metrics Software 8

Harvard Business Review

OCTOBER 29, 2012

In our research into more than 8,000 companies in 20 countries, 79% of organizations reported that their management practices were above average. companies, and fewer than 5% elsewhere, scored above a 4 on a five-point management-practices scale we created. That should have been very good news. You really are above average!

Management 8

Management Benchmarking Short-term Incentives 8

Harvard Business Review

OCTOBER 17, 2018

Nearly all physicians take on significant leadership responsibilities over the course of their career, but unlike any other occupation where management skills are important, physicians are neither taught how to lead nor are they typically rewarded for good leadership. The Future of Health Care. Medicine involves leadership.

Training 12

Training Leadership Health Care Education 12

Harvard Business Review

MARCH 23, 2017

In addition, there were no changes in the way hand hygiene was assessed; in accordance to the guidelines published by The Joint Commission , a nonprofit health care accreditation and certification organization, the hospital employed secret shoppers to observe and report hand hygiene behaviors.

Incentives 13

Incentives Compliance Health Care Report 13

Harvard Business Review

NOVEMBER 12, 2013

Communication is essential for any successful relationship, including the one between a provider and her patient; however, social, economic, behavioral, and even care system barriers can weaken that connection, which may result in delayed or poor quality care. Leading Health Care Innovation. The Solution.

Health Care 8

Health Care Constraint Follow-up Survey 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. Martin’s Point Health Care-Bangor.

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

JULY 8, 2011

A controversial and humongous health care reform initiative in America to promote top-of-mind awareness and concern. Between the ongoing digitalization, consumerization, and personalization of health care delivery, Google was supremely well-positioned to have as big an innovative impact on medical informatics as it's had on mass media.

Innovation 15

Innovation Health Care Core Competence Media 15

Harvard Business Review

NOVEMBER 12, 2018

And at many companies, sustainability efforts are measured with well over 10 internal metrics. Compensation committees often start by tying bonuses and long-term incentives to goals related to compliance and risk management. If you’re in health care, can you improve care quality for the employees in the companies you insure?

Execution 10

Execution Incentives How To Committee 10

Harvard Business Review

SEPTEMBER 16, 2015

health care system typically include improving population health in their objectives. For example, that is one of the Institute for Healthcare Improvement’s “Triple Aims” (along with improving the patient experience and lowering the per capita cost of care). Ambitious programs to improve the U.S.

Health Care 8

Health Care Incentives Efficiency Cost 8

Harvard Business Review

OCTOBER 5, 2018

CareMore’s longtime focus had been providing patient-centered, managed care to seniors in California, Arizona, Nevada, and Virginia under Medicare Advantage. The Future of Health Care. In each engagement, community health workers strive to understand a patient’s beliefs and social context.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement.

Health Care 9

Health Care COO Operations Storytelling 9

Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. Many of them want to share responsibility in how the hospital is managed. Leading Change in Health Care. With an accountable care organization (ACO). Insight Center.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8