Strategy Driven

OCTOBER 30, 2010

StrategyDriven Newsletter Signup StrategyDriven (Kindle Edition) StrategyDriven RSS Feed StrategyDriven Podcast iTunes Feed StrategyDriven Leadership Conversation iTunes Feed StrategyDriven Editorial Perspective iTunes Feed StrategyDriven on Facebook StrategyDriven on Twitter StrategyDriven LinkedIn Users Group Recent Articles Worn out at Work?

Retail 50

Retail Execution Simon Leadership 50

Lead Change Blog

OCTOBER 3, 2014

When leaders look at needed change from a Western-thinking viewpoint – “this is broken, we need to fix it” – they miss a critical factor in effective change leadership. If, for example, a leader is running a retail store, he or she may need to define exactly what is meant by great customer service.

Tactics 327

Tactics Retail Document Goal 327

HR Digest

APRIL 14, 2020

Whether you want to stay up-to-date on HR news, read in-depth HR articles, or find new ideas on strategy, innovation, and leadership, The HR Digest Magazine is here to suit your needs and help you stay more informed. Earlier this week, the tip-baiting emerged as a grotesque tactic used by customers.

Tips 98

Tips Retail Price Tactics 98

N2Growth Blog

SEPTEMBER 28, 2020

To be recognized on the 2020 Top CHRO List, the words leadership, team, succession, purpose, culture, governance, and diversity are not just buzzwords – they represent who a CHRO is, what they believe, and where they work every day. “What makes a great CHRO, great? and a development manager at Oracle Corp.

Human Resources 469

Human Resources Globalization Diversity Resources 469

HR Digest

APRIL 25, 2022

The labor board will also look into the results of a union election in Bessemer, Alabama, where a large number of challenged ballots in a March vote may overturn Amazon’s victory against the Retail, Wholesale, and Department Store Union.

Bryson 59

Bryson Policies Tactics Retail 59

leaderCommunicator

DECEMBER 11, 2013

Stores and online retailers create wish lists for every type of person you could ever need to shop for: for teens, for sports fans, for the cook in your family, for the outdoor person, etc. You make a significant difference for your employees, and you improve your leadership impact. Looking for more leadership tips?

eBook 164

eBook Discount Tactics Retail 164

leaderCommunicator

DECEMBER 17, 2014

Stores and online retailers create wish lists for every type of person you could ever need to shop for: for teens, for sports fans, for the cook in your family, for the outdoor person, etc. You make a significant difference for your employees, and you improve your leadership impact. Looking for more leadership tips?

eBook 140

eBook Discount Tactics Retail 140

Women on Business

NOVEMBER 25, 2011

As we all rush out to do some holiday shopping and retailers put their best foot forward, as a small business owner you want to be sure that. Most businesses use sales to get rid of poorly selling inventory or to create room for new inventory, but I think this a bad tactic. your sales don’t cripple your business.

Customer Loyalty 165

Customer Loyalty Loyalty Tactics Retail 165

Women on Business

DECEMBER 16, 2011

Different sites are going to require different tactics, but the over arcing message should be consistent with the company’s core business objectives. In today’s environment customers are very impatient and I know that I personally hate going to a retailer for a specific item only to find that the item is perpetually out of stock.

COO 187

COO Business Objectives Objective CEO 187

Strategy Driven

NOVEMBER 4, 2010

Special Edition 50 – An Interview with Marshall Fisher, co-author of The New Science of Retailing examines the use of analytics to improve an organization’s supply chain performance in a way that ultimately enhances the bottom line. Thank you again for listening to the StrategyDriven Podcast !

Supply Chain 57

Supply Chain Retail Bottom-up Newsletter 57

Tanveer Naseer

OCTOBER 23, 2012

A recent experience my wife and I had with the customer service department for a major retailer also illustrated how a leader shows up in those moments can influence their employees’ perceptions of their roles and consequently, impact their organization’s ability to turn a problem into an opportunity to succeed.

Goal 268

Goal Organization Learning-by-Doing System 268

Strategy Driven

NOVEMBER 7, 2010

New technologies and socioeconomic trends are reshaping the retail marketplace. The IBM Institute for Business Value recently surveyed over 30,000 people in three mature and three growth markets to discover what consumers will want from retailers in the future.

Resources 50

Resources Newsletter Retail Strategic Planning 50

Skip Prichard

MARCH 10, 2020

My last corporate job was leading Diversity and Inclusion for a retail company. On a more tactical note, set aside the time for your mentoring meetings and for preparation and reflection. Talk about mentoring and its power to build bridges. What privileges do you benefit from?

Mentor 113

Mentor How To Learning-by-Doing Goal 113

Mills Scofield

APRIL 15, 2013

We sell our bottled beverages and tea boxes in over 3,500 of the top retail accounts in the US from Whole Foods to Vitamin Shoppe and are generating over $100,000 / year of direct income for 2,000 indigenous farming families in Ecuador. We adopted a tactic I learned from Andrew Youn, Founder of One Acre Fund, to counteract this pinch.

Talent Management 167

Talent Management Management Supply Chain NGO 167

Strategy Driven

SEPTEMBER 26, 2011

This non-traditional, gung-ho guide is not afraid to lay out the leadership methods that can effectively get a new business off the ground, and through the requisite fast-track growth phases that produce tangible success measured by your bottom line and your wallet. billion sale in his 16 years as CEO Beating the competition is never easy.

Motivation 51

Motivation Management How To Retail 51

Strategy Driven

JUNE 9, 2014

The only people who don’t know that are other sales trainers, recently released old-world sales tactics books that are still trying to convey old messages, and several million salespeople still trying to cold call, pitch the product, overcome objections, and close the sale. The old way of selling is dead. BEWARE AND BE AWARE OF THE INTERNET.

Customer Loyalty 63

Customer Loyalty B2C Reputation CRM 63

Harvard Business Review

OCTOBER 6, 2015

It’s going to be a rough holiday season for brick-and-mortar retailers. What does this mean for brick-and-mortar retailers? It’s not feasible to lower prices across the board to match the web (“Our prices are the same as Amazon”) since Internet retailers typically have lower operating costs. Not really.

Discount 8

Discount Retail Price B2C 8

Harvard Business Review

JULY 12, 2018

The Strategic and Tactical Benefits of Cost-Plus Pricing. Despite these limitations, there are sometimes strategic and tactical reasons to use cost-plus pricing. Clothing retailer Everlane goes even further, using cost-plus pricing to make its value proposition of “radical transparency” come alive.

Price 9

Price Cost Tactics Retail 9

Strategy Driven

OCTOBER 26, 2011

This non-traditional, gung-ho guide is not afraid to lay out the leadership methods that can effectively get a new business off the ground, and through the requisite fast-track growth phases that produce tangible success measured by your bottom line and your wallet. billion sale in his 16 years as CEO Beating the competition is never easy.

Bottom-up 50

Bottom-up Sharpe Follow-up Retail 50

Building Personal Strength

OCTOBER 27, 2010

Is it the clothing retail business? Do you understand small unit tactics? The business. Is it the restaurant business? If so, do you understand that business? Can you cook great food? Can you wait tables? Is it the military? Can you operate weapons? You gotta know the business. You gotta have business savvy. Administration/management.

Skills 44

Skills Bottom-up Video Blog 44

Strategy Driven

JANUARY 21, 2011

One retail CTO summed it up well at a recent SAS event when he said, “We don’t want to just struggle through and be hanging by our fingertips when the economy recovers. Subscribe now to get your subscription to this award-winning quarterly magazine. sas com Magazine can also be accessed online at www.sas.com/sascom.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Strategy Driven

DECEMBER 27, 2010

The increase in private sector jobs suggests that retail and factory jobs will continue to climb. Economists predict that the United States economy will grow at a three percent pace in the October-December quarter, up from a two and a half percent growth rate in the July-September quarter. The results are mixed.

Uncertainty 57

Uncertainty Insurance Newsletter Incentives 57

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. Tesco, the success story of the British retail scene for the last 20 years, has suddenly fallen from grace. Successful companies are notoriously prone to pursuing tactical fixes rather than confronting strategic problems. Ethics Global business Retail'

Retail 11

Retail Merchandising Discount Price 11

Harvard Business Review

OCTOBER 21, 2015

Walmart recently lost $20 billion in market cap in one day, in part because its leadership admitted it needs to invest more into its e-commerce operations. Walmart isn’t the only retailer struggling with selling on the web — most brick and mortar stores are, too. They were popularized by American Airlines in 1982).

Airlines 8

Airlines Retail Loyalty Price 8

Strategy Driven

FEBRUARY 10, 2016

A higher demand for products and services compels businesses to require even more staff to fill customer service, data analytical, retail, financial, and other functional roles. As businesses effectively automate their business processes, their greater efficiency and productivity results in increased profitability. About the Author.

Engineering 50

Engineering Process BPM Taylorism 50

Strategy Driven

NOVEMBER 1, 2010

subprime mortgages, instead doing business the old-fashioned way, with 80 percent of revenues derived from retail banking. Santander: building trust and stability through brand Unlike many of its financial services competitors, Santander emerged from the financial crisis, relatively unscathed. Unlike competitors, Santander stayed out of U.S.

Brand 62

Brand Globalization Banking Long-term 62

Harvard Business Review

AUGUST 30, 2018

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. The retail organization wanted to see how this applied to its stores. We explained to leaders that great leadership isn’t about pressuring people to do their work.

Motivation 11

Motivation How To Learning-by-Doing Retail 11

Harvard Business Review

JULY 25, 2011

or abroad, or a retail entrepreneur deciding where and when to open more stores. It's good leadership to overcome reluctance to say "I don't know," and instead to engage people in discussion about the situation, letting them know when they'll know. Emphasizing meaningful rituals is another tactic.

Uncertainty 15

Uncertainty Tips Safe Harbor Brainstorming 15

Harvard Business Review

SEPTEMBER 27, 2017

Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital. One of Rochet’s first tasks was to create a leadership development program that equipped executives with the knowledge, mindset, and ways of working the company would need to grow in the digital age.

P&L 12

P&L Agility Fashion Media 12

Harvard Business Review

NOVEMBER 15, 2012

I appreciate that he goes against the cutting-quality tactics that, unfortunately, I've seen so many companies turn to in an age where fast fashion is the norm. The Guru's Guide to Creating Thought Leadership. I really applaud Robert D. Austin's 2008 HBR article "High Margins and the Quest for Aesthetic Coherence." How Ethical Are You?

Storytelling 9

Storytelling Long-term Fashion Brand 9

Harvard Business Review

JULY 17, 2015

Others may simply see no alternative to trying to keep the brand going at any cost, even if that means aggressive discounting, cheap licensing, or other tactics that erode long-term brand value. But by the 1990’s, big box retailers had taken over the market and the Service Merchandise brand no longer offered meaningful differentiation.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

JANUARY 26, 2012

Which is why a defining challenge of leadership is whether you can answer a question that is as simple as it is powerful: Are you learning as fast as the world is changing? Second, and more tactically, the best source of new ideas in your field can be old ideas from unrelated fields.

Audience 18

Audience Industry Learning-by-Doing Innovation 18

Harvard Business Review

OCTOBER 23, 2017

The real-time feedback means we will learn very rapidly how communications or engagement tactics have been received, thus optimizing our actions in days rather than weeks, as might be the case with traditional approaches. And today some businesses such as retailers are using predictive analytics for hiring frontline staff.

Company 8

Company Management Metrics Tools 8

Harvard Business Review

MARCH 25, 2016

These are useful tactics but aren’t the kind of strategic narrative you are looking for. It takes a different approach and a shift in thinking led by the leadership team. It’s by no means unique among retailers. ” Other retailers can match Walmart’s strategy, but not its narrative. Human context.

How To 8

How To Brand Retail PR 8

Harvard Business Review

MAY 8, 2013

I recently conducted a study of 56 randomly selected companies involved in major change and innovation efforts in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries. These MLMs were alienated and felt senior executives had used them as tactical tools.

Middle Management 9

Middle Management Management Automotive Pharmaceuticals 9

N2Growth Blog

JULY 19, 2011

Brands have always catered to our emotions viewing them as associative triggers – the tactics I’m describing are clearly not new. Isn’t Starbucks using the same addictive business tactics as those industries listed above? Does your company partake in addictive marketing strategies and tactics? Thoughts?

Marketing 366

Marketing Tactics Brand Ethics 366

Harvard Business Review

DECEMBER 16, 2016

Spurred on by digital-native competitors, the retail sector has captured about 30% to 40% of the margin improvements and productivity growth we identified in 2011. Embracing data and analytics is not a tactic; it’s a transformation. Another critical piece of the puzzle is acquiring the right capabilities.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8