Strategy Driven

NOVEMBER 19, 2013

Non-value added ‘wastes’ are a drain on the productivity of your operations and cost you in schedule, quality, and capital. Costing the organization in excess material costs, holding costs, and potentially obsolescence costs, this waste can cost the organization upwards of millions of dollars in annual operations funds.

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Tactics Execution Six Sigma Operations 63

Change Starts Here

MARCH 5, 2015

The first step towards customizing your change management approach is defining your change. They empowered those most affected by the problems to come up with solutions, and fostered a team-based process improvement approach. Developing Teams. A department of strong individual contributors struggled to work together as a team.

Six Sigma 60

Six Sigma Agility Franchising Airlines 60

Mike Cardus

NOVEMBER 10, 2010

ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. Here is a checklist that will serve you in identifying the individual and perhaps team / organizational stakeholder interests.

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Project Six Sigma Team Building How To 109

Mike Cardus

MARCH 26, 2012

Leading team building & leadership consulting, coaching and training for several different sectors, levels of organizations, and people. Front line employees need hands-on real time concrete process training to improve their work in a day to day operations. Managers find something wrong (i.e. What do you think?

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Team Building Training Team Teamwork 122

The Practical Leader

FEBRUARY 27, 2019

Recently I worked with the senior leadership team of a large warehouse and logistics company. ” Listening to the team’s strategies and plans, reminded me of the efficiency expert’s report on hearing a symphony at the Royal Festival Hall in London. A major part of that problem is turnover.

Efficiency 40

Efficiency Six Sigma System Metrics 40

The Practical Leader

OCTOBER 12, 2011

This session is for senior operating executives and organization/leadership development support professionals such as HR, Learning/Training, Organization Development, Safety, Lean/Six Sigma, Quality, Continuous Improvement, and Customer Service. Click on Leading a Peak Performance Culture for more information and to register.

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Six Sigma Workshop Continuous Change Video 61

Harvard Business Review

OCTOBER 18, 2012

If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. Continuous improvement and quality have become part of the management lexicon. But improvement has improved.

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Operations Six Sigma Supply Chain Webinar 15

Strategy Driven

NOVEMBER 7, 2013

Unfortunately contemporary management theory and practices have ill prepared us for our current reality. So where Ford incorporated everything into one integrated mega-plant, Ohno designed operations for a network of factories. Complimentary Resource – Shifting the Focus for Profitability.

Ohno 50

Ohno Productivity Products Six Sigma 50

Harvard Business Review

DECEMBER 21, 2011

If you picked a dream team to improve the way your organization does business, who would be on it? I know who would be on my team. Besides front-line people who know how things work today and process improvement experts who know how they could work tomorrow, I'd want team members who could contribute to improvements that would stick.

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Six Sigma Skills Team Compliance 14

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. As Fujio Ando, senior managing director at Chibagin Asset Management suggests, "Japan's consumer electronics industry is facing defeat. Admittedly, continuous improvement once powered Japan's economy.

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Six Sigma Kaizen Govindarajan Telecommunications 18

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).

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Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JUNE 13, 2018

As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything. It operates at the task level and not the end-to-end process level.” The company may have collections of standard operating procedures, but they are often poorly documented and out of date.

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Process Six Sigma Company Technology 12

Harvard Business Review

SEPTEMBER 24, 2014

He went on to say that the insatiable demands of today’s operational turbulence were robbing him and his organization of ability to invest in the future. We reflected on this, and on the broader context we’ve seen in our work, and created four high-level buckets into which resources and money can be poured: Daily Operations.

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Budgeting Innovation Disruptive Innovation Six Sigma 13

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. He also serves as a consultant to process and continuous improvement management programs.

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Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

SEPTEMBER 25, 2011

These layoffs are usually driven by small teams who look for opportunities to "right size" departments. For example, at Bank of America, 44 senior bank managers and about two dozen consultants worked on a cost-cutting initiative called "Project New BAC". They analyzed costs, set targets, and met with business and functional units.

Cost 9

Cost Six Sigma Short-term Banking 9

Harvard Business Review

JUNE 6, 2013

and uncovers new customer insights; it then turns to operations to translate the insights into action.and hits a wall. The people in operations are too focused on fulfilling internal requests and service agreements to worry about customers, the ones that pay real money. Now instead at ING they say, "Here''s your team.

Marketing 8

Marketing Six Sigma Agility Banking 8

Harvard Business Review

FEBRUARY 20, 2013

They too have struggled to operate in complex environments, and have developed the skills and expertise to overcome these challenges. Access to finance , designing operational processes and systems , and building strong, talented management teams are just a few obstacles that many cite.

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Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

APRIL 6, 2011

In this case, the answers were not there, the effort was stopped, and a new management team took over. However, two years without any tangible results will strain any executive team's patience. To compound this problem, the project team declared victory after having only a process design and an energized work force.

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Process Six Sigma Finance Short-term 15

Harvard Business Review

MARCH 1, 2017

This view differs substantially from the relentless focus on efficiency that has characterized management thinking for most of the last three decades, but it is absolutely essential if companies are going to spur innovation and reignite profitable growth. Let me explain.

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Efficiency Productivity Products Company 8

Harvard Business Review

NOVEMBER 11, 2013

If a QIP is approved, physicians may claim Part IV MOC and continuing medical education (CME) credit; non-physician team members may claim CME credit. The Mayo Quality Academy offers 30 courses, ranging from Lean and Six-Sigma to Human Factors and Change Management. Here’s an example of a QIP submission.

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Quality Mayo System Six Sigma 8

Harvard Business Review

DECEMBER 6, 2012

They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. will require aligned goals and supporting systems to manage work between partners. To keep such a multiparty system from degenerating into chaos, virtual process teams must have aligned goals and support systems.

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Process Examples Strategy Six Sigma 8

Harvard Business Review

SEPTEMBER 27, 2012

Since the data originate from many sources, you must assign managers to cross-functional processes and to important external suppliers, and ensure that data creators understand what is expected. You must measure quality, build in controls that stop errors in their tracks, and apply Six Sigma and other methods to get at root causes.

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Six Sigma How To Quality Long-term 15

Strategy Driven

APRIL 2, 2014

When organizations want to build a process culture, they need to identify leaders for each process improvement effort—namely an Executive Sponsor, Process Owner, Project Lead and Business Process Management (BPM) Team Facilitator. The BPM Team Facilitator provides this guidance during the charter meeting. What’s in it for Me?

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BPM Process Tips Management 56

Harvard Business Review

OCTOBER 18, 2013

Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care. Walk the talk.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

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Software Six Sigma Insourcing P&L 8

Harvard Business Review

NOVEMBER 5, 2012

P&G committed corporate leadership, foundation grants and a modification of Six Sigma so nonprofits could more effectively manage to agreed-upon results. Bloomberg Philanthropies' Innovation Delivery Teams Initiative is a $24 million investment in Atlanta, Chicago, Louisville, Memphis and New Orleans to do just that.

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Six Sigma Long-term Innovation Definition 8

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. In the late 1960s, Frank Pipp, an assembly plant manager for a Ford Motor Company factory, instructed his staff to purchase competitor’s cars. To Pipp’s amazement, one car purchased was 100% snap fit.

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System Productivity Products Deming 74

Harvard Business Review

JANUARY 11, 2011

To combat these pressing issues, a number of hospitals across the United States are trying new approaches to managing their complexity — and with their progress a new paradigm for hospital management may be taking shape. Do you have other thoughts or experiences about how hospitals can be managed more effectively?

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Six Sigma Health Care Transportation Wireless 15

Harvard Business Review

DECEMBER 22, 2016

McDonald and his team’s approach was heavily influenced by John Kotter’s eight steps for effective organizational change. Assemble the right team, pairing leaders from inside and outside the organization. Assemble the right team, pairing leaders from inside and outside the organization.

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Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

OCTOBER 20, 2015

A number of techniques and process-improvement tools from inside and outside the industry have been brought to bear: lean engineering to simplify and standardize care, Crew Resource Management to improve teamwork, checklists to help teams focus and improve reliability, and so on. Six sigma — or no more than 3.4

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

APRIL 27, 2015

In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. By comparison, think of the long strides many businesses have made in reengineering their supply chains, boosting product quality, and rolling out lean six sigma. And it’s not just your company.

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Innovation Company Engineering Supply Chain 8

Harvard Business Review

APRIL 29, 2011

He had worked as a business fellow for the previous year but had recently taken on the role of director of operations and service lines. He knew that his apprehension was in part due to his lack of knowledge of Six Sigma. It was going to take a collective effort that included our management team and all of our staff," he said.

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Six Sigma How To Case Study Learning-by-Doing 17

Skip Prichard

JULY 15, 2019

But Nincompoopery is something different: it’s the corporate stupidity that drives customers crazy, and keeps everyone—customers, employees, managers and business owners—from getting what they want. And that’s only scratching the surface of everything we’re trying to manage in this brave new world.

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How To Middle Management Innovation Technology 76