Marshall Goldsmith

SEPTEMBER 19, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. When direct reports read worry and concern on the face of a leader, they begin to lose confidence in the leader's ability to lead. Life is good. In 2009 Marshall's friend the late CK Prahalad was ranked #1 and Marshall was ranked #14.

Prahalad 127

Prahalad Uncertainty CEO Leadership 127

Marshall Goldsmith

FEBRUARY 3, 2014

At the end of the training, leaders were asked in a confidential survey if they were going to do what was taught in the program. A year later, the same leaders and their co-workers were surveyed to see what happened. All were trained to respond to co-workers on their feedback using a very simple follow-up process.

360-Degree Feedback 166

360-Degree Feedback Follow-up Ethics Learning-by-Doing 166

Marshall Goldsmith

SEPTEMBER 29, 2014

The organizational survey in one of my clients pointed out an interesting dilemma. You will be much more willing to be coached by your boss, if your boss is willing to be coached by you! As implied in the final question of this process, a key to effective two-way coaching is mutual responsibility.

Learning-by-Doing 168

Learning-by-Doing Report Bottom-up Executive Coaching 168

Marshall Goldsmith

JULY 25, 2011

If you ask your colleagues (in a confidential survey) to estimate their percentage contribution to your enterprise, the total will always exceed 100%. Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. Each of the three partners thought she was contributing more than half. Life is good.

Succession 117

Succession Prahalad Bottom-up Survey 117

Marshall Goldsmith

FEBRUARY 8, 2018

For a free copy of the World Success Survey, email Thompson at Mark@MarkCThompson.com. About the Author. Mark Thompson is a New York Times bestselling leadership author and America’s No. 1 executive coach for growth companies. Follow him on Linkedin: [link].

Competitive Advantage 70

Competitive Advantage Banking Diversity IPO 70

Marshall Goldsmith

SEPTEMBER 26, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. This spinning also hurt the financial institutions - which lost billions of dollars. - The company will not deliver the benefits that are being sold to the receiver of the message. Life is good.

Prahalad 110

Prahalad Credit Rating Short-term Long-term 110

Marshall Goldsmith

OCTOBER 31, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. This can be tough -- both for them and for you. Respect your successor enough to let her choose her own key advisers. Life is good. In 2009 Marshall's friend the late CK Prahalad was ranked #1 and Marshall was ranked #14.

Prahalad 127

Prahalad Objective Survey Participative 127

Marshall Goldsmith

OCTOBER 3, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. Please send any examples of cases where you have stereotyped yourself - or seen others stereotype themselves - in ways that inhibited change. Life is good. To participate in the 2011 Thinkers 50, visit [link].

Prahalad 123

Prahalad Definition Long-term Survey 123

Marshall Goldsmith

OCTOBER 10, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. I hope that these suggestions are helpful to any readers in companies that have been - or are about to be - acquired. Life is good. In 2009 Marshall's friend the late CK Prahalad was ranked #1 and Marshall was ranked #14.

Advice 105

Advice Prahalad PR Loyalty 105

Marshall Goldsmith

JULY 20, 2015

The standard practice in almost all organizational survey son the subject is to rely on what Kelly calls passive questions —questions that describe a static condition. “Do It starts with how companies ask questions about employee engagement. Do you have clear goals?” is an example of a passive question.

Succession 70

Succession Goal Training Learning-by-Doing 70

Marshall Goldsmith

AUGUST 29, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. How would your co-workers, friends, and family feel if you helped a little bit more - and judged a little bit less? I doubt they would write me hate mail because you read this column and made those changes. Life is good.

Prahalad 175

Prahalad Advice Report Learning-by-Doing 175

Marshall Goldsmith

AUGUST 15, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. Whether it's measuring response to offers, Web site click-throughs, or lead quality, those measurements will justify how you spend your money and prove that you deserve a seat at the executive table. Thank you, Susanne. Life is good.

Advice 107

Advice Execution Marketing Prahalad 107

Marshall Goldsmith

DECEMBER 5, 2011

At the eight companies I surveyed, I asked participants at the end of each session if they intended to go back to their jobs and apply what they had learned. First, not everyone responds to executive development, at least not in the way the organization desires or intends. Some people are trainable; some aren't. Nearly 100 percent said yes.

Follow-up 157

Follow-up Training Learning-by-Doing Participative 157

Marshall Goldsmith

AUGUST 22, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. Challenge yourself on each activity. Get started on the activity within two weeks - or take it off the list - and quit tormenting yourself. Life is good. In 2009 Marshall's friend the late CK Prahalad was ranked #1 and Marshall was ranked #14.

360-Degree Feedback 129

360-Degree Feedback Prahalad Follow-up Participative 129

Marshall Goldsmith

AUGUST 2, 2016

The standard practice in almost all organizational surveys on the subject is to rely on what Kelly calls passive questions —questions that describe a static condition. “Do Part of the problem, my daughter explained, is that despite massive spending on training, companies may end up doing things that stifle rather than promote engagement.

Video 70

Video Goal Training Blog 70

Marshall Goldsmith

MAY 26, 2013

Surveys indicated that his employees felt they didn’t understand the company’s mission and overall direction. I dealt with this head-on with a client, a CEO of a major high-tech firm. He was 54 years old with a degree from MIT. He was also — like most of my clients — extremely action-oriented and impatient.

CEO 148

CEO Follow-up PR Travel 148

Marshall Goldsmith

SEPTEMBER 8, 2014

Within six months conduct a two- to six-item mini-survey with key stakeholders. Questions like, “Based upon my behavior last month, what ideas do you have for me for next month?” can keep a focus on the future. They should be asked whether the person has become more or less effective in the areas targeted for improvement.

Follow-up 133

Follow-up CEO Review Process 133

Marshall Goldsmith

OCTOBER 16, 2012

At the end of the training, leaders were asked in a confidential survey if they were going to do what was taught in the program. A year later, the same leaders and their colleagues were surveyed to see what actually happened. Almost 100 percent said they understood and saw the value of what was being taught.

360-Degree Feedback 96

360-Degree Feedback Follow-up Ethics Training 96

Marshall Goldsmith

OCTOBER 17, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. I have seen many otherwise smart people make stupid decisions when they were angry. Don't let this happen to you. I hope that these suggestions are helpful. Life is good. To participate in the 2011 Thinkers 50, visit [link].

Prahalad 120

Prahalad Banking Budgeting Motivation 120

Marshall Goldsmith

OCTOBER 24, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. In my thirty years of being a "road warrior", I have only missed on client meeting because of travel issues (a blizzard in Chicago). Life is good. In 2009 Marshall's friend the late CK Prahalad was ranked #1 and Marshall was ranked #14.

Travel 117

Travel Tips Prahalad Transportation 117

Marshall Goldsmith

JUNE 30, 2013

Survey the conditions that are making you obsessed with the wrong goals. After all, when people committed to hitting their targets pick the wrong one — when they focus on the bridge and not the war — somebody may end up getting hurt. The solution is simple, but not easy. You have to step back, take a breath, and look around.

Goal 138

Goal Film CEO Magazine 138

Marshall Goldsmith

SEPTEMBER 12, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. Successful change occurs when we can walk the fine line between stubbornness and spinelessness - and demonstrate sincere commitment along with thoughtful openness. Life is good. To participate in the 2011 Thinkers 50, visit [link].

Prahalad 120

Prahalad Commitment Open-book Resistance 120

Marshall Goldsmith

AUGUST 1, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. I am not naive - I know that none of these suggestions will make your discussion a pleasant experience. But I hope that these ideas help you manage a thorny situation in the best way you can. Life is good.

Prahalad 105

Prahalad How To Guidelines Class 105

Marshall Goldsmith

AUGUST 8, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. He is no longer looking forward to "nothing." He is now looking forward to "something" - every practice, and especially, every Sunday. Life is good. In 2009 Marshall's friend the late CK Prahalad was ranked #1 and Marshall was ranked #14.

Succession 101

Succession Prahalad Executive Coaching Advice 101

Marshall Goldsmith

JULY 18, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. The "luck" that they experience is often impacted by the years of effort that have prepared them to take advantage of fortuitous opportunities. I hope these ideas are useful for you or young people you are striving to help. Life is good.

Ulrich 134

Ulrich Hersey Prahalad Mission Statement 134

Marshall Goldsmith

NOVEMBER 24, 2010

For example, at Baptist Health Care, an organization regularly cited as one of the best places to work, managers lead discussions on subjects such as survey results and solicit ideas for ways to improve customer service as part of an ongoing Listening and Learning program. It may involve juicing up an already existent effort.

Heskett 117

Heskett Competitive Advantage Health Care Short-term 117

Marshall Goldsmith

SEPTEMBER 5, 2011

Marshall Every two years there is a global survey to determine the world’s top 50 business thinkers. What do you need to measure, not at work, but with friends and family members? Please send in any comments with your ideas. The measurements that will help you may also help them. Life is good.

Prahalad 114

Prahalad Document Goal Learning-by-Doing 114

Marshall Goldsmith

DECEMBER 7, 2010

keeping in mind to look for trends, consider the organizational environment, and highlight key patterns; and you've had organizational surveys taken so you understand how you as a leader have influenced your organization. You've also reviewed all the feedback.

Due Diligence 115

Due Diligence CEO Executive Coaching Tactics 115

Marshall Goldsmith

JANUARY 27, 2014

Tools such as 360-degree feedback and mini-surveys can be done online, at low cost as needed. Traditional, people-centered techniques for follow-up and reinforcement tend to be expensive and time-consuming. Technology tools for follow-up and reinforcement can be more efficient and more effective. Provide coaching for more leaders.

360-Degree Feedback 121

360-Degree Feedback Long-term Globalization Tools 121

Marshall Goldsmith

DECEMBER 2, 2010

Survey evidence suggests that most companies no longer do any talent management. While most observers think of "talent" as referring to managerial jobs, actually, any positions that are hard to fill or crucial to the organization count as "talent." What's wrong with the way we do talent management now?

Attrition 107

Attrition Talent Management Human Capital Supply Chain 107

Marshall Goldsmith

NOVEMBER 26, 2012

According to a survey by the American Management Assn. And, of course, if your staff is composing or forwarding offensive jokes to one another, you could rightly be disciplined or sued for allowing a hostile work environment. and the ePolicy Institute, 60% of e-mail users admit to having sent e-mail with adult content at work.

Price 87

Price Cost Course Books 87

Marshall Goldsmith

SEPTEMBER 23, 2013

The organizational survey in one of my “Fortune 100″ clients pointed out an interesting dilemma. If I take the responsibility for our quarterly dialogues and you take the responsibility for any ongoing issues, there is no reason that our coaching relationship should not be very productive.”

Process 160

Process 360-Degree Feedback Report Execution 160

Marshall Goldsmith

OCTOBER 7, 2013

Within six months conduct a two-to-six item mini-survey with key stakeholders. Questions like, “Based upon my behavior last month, what ideas to you have for me next month?” ” can keep a focus on the future. They should be asked whether the person has become more or less effective in the areas targeted for improvement.

Leadership 117

Leadership 360-Degree Feedback Follow-up Learning-by-Doing 117

Marshall Goldsmith

MAY 19, 2013

The leader will ask in a variety of ways: through leadership inventories, satisfaction surveys, phone calls, voice mail, e-mail, the Internet, satellite hookups, and in-person dialogue. Figure 23.1. The Challenge: Reaching Out for Input, but Not Drowning in a Sea of Information.

Follow-up 147

Follow-up Learning-by-Doing Wireless Drucker 147

Marshall Goldsmith

SEPTEMBER 16, 2013

Within six months conduct a two-to-six item mini-survey with key stakeholders. Questions like, “Based upon my behavior last month, what ideas do you have for me next month?” can keep a focus on the future. They should be asked whether the person has become more or less effective in the areas targeted for improvement.

Learning-by-Doing 123

Learning-by-Doing Long-term CEO Follow-up 123

Marshall Goldsmith

MAY 26, 2014

If you ask your colleagues (in a confidential survey) to estimate their percentage contribution to your enterprise, the total will always exceed 100%. Each partner thought that she was contributing more than half! This over-estimation of our past success is true in almost any workplace. There is nothing wrong with this. (If

Succession 181

Succession Commitment Follow-up Learning-by-Doing 181

Marshall Goldsmith

MARCH 18, 2013

If you ask your colleagues (in a confidential survey) to estimate their percentage contribution to your enterprise, the total will always exceed 100%. Each partner thought that she was contributing more than half! This over-estimation of our past success is true in almost any workplace. There is nothing wrong with this. (If

Succession 107

Succession Commitment Follow-up Learning-by-Doing 107