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Gjis van Wulfen: An interview by Bob Morris

First Friday Book Synopsis

He worked as a marketer in the fast moving consumer goods sector and switched to consulting at Ernst & Young Consulting and Boer & Croon Strategy & Management Group. At the end of 2002 he started his own innovation organization to spread, train and facilitate the FORTH innovation […].

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Rookie Talent: Avoiding a Kodak Moment

Leading Blog

In 2012, the company filed for Chapter 11 bankruptcy protection. To keep the rookies engaged and actively contributing to the team, here are a few changes managers need to anticipate and embrace: Collaboration Generation Y wants to feel like they belong to a team. She has authored four books on the topic and numerous research papers.

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Review of “The New Extraordinary Leader”

The Practical Leader

The first edition of their book, The Extraordinary Leader: Turning Good Managers into Great Leaders, published in 2002, formed the foundation for a unique 360 strengths-based assessment and development process. From dozens of leadership competencies, they found 16 that reliably predicted those outcomes.

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Success Begins with Quality Customer Service

Chart Your Course

Moreover, the 2012 Accenture Global Consumer Pulse Research Study found that 63 percent of consumers said the quality of customer service received is the most important factor when choosing a brand. It’s an art to find that happy medium between speed and quality, two aspects of customer service that are not mutually exclusive.

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StrategyDriven Podcast Episode 42 – Acquiring Management Experience

Strategy Driven

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. Next, we’ll explore how to convey this experience such that it opens the doors to a management position within one’s organization.

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How to Develop A Growth Mindset: 5 Ways to Harness its Strength

Experience to Lead

USA Archery Training and Education Manager Richard “Guy” Krueger specializes in encouraging athletes and coaches alike to be uncomfortable and grow. Guy Krueger (left), USA Archery Training and Education Manager, teaches others the power of a Growth Mindset. He shared his insights, tips and stories of leadership. And he did!

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Decoding The Truth Of Leading Multi-Generational Workforces

Tanveer Naseer

And that is the issue of how to effectively manage a multi-generational workforce. “How ‘Gen X’ Managers Manage”, in Osland J.S., “How ‘Gen X’ Managers Manage”, in Osland J.S., And that is the issue of how to effectively manage a multi-generational workforce.

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