Michael Lee Stallard

NOVEMBER 16, 2014

Establishing a culture office or center that reports to the CEO and promotes connection is a best practice. For example, Southwest Airlines has a Culture Office that reports to the CEO. The Culture Office has 30 people and is responsible for promoting Southwest’s culture.

Airlines 286

Airlines Committee CEO Report 286

Michael Lee Stallard

SEPTEMBER 7, 2014

Jim Goodnight, CEO of SAS Institute, holds sessions like this that are referred to as “Java with Jim.” Vineet Nayar, former CEO of HCL, had people email him questions that he answered on his blog so everyone could see the question and his response.

Advice 262

Advice Reference CEO Blog 262

Michael Lee Stallard

MARCH 21, 2023

Doug Conant’s Story: Being Honored and Honoring Others Doug Conant is the leader who turned around Campbell Soup Company when he served as President and CEO (2001-2011). Before we pose the questions, though, let us share a story that illuminates why contemplating them is so valuable.

Self-aware 195

Self-aware Learning-by-Doing Influence Bond 195

Michael Lee Stallard

MAY 3, 2016

Sitting in the audience was a CEO who recognized that she had a still face manager in her organization. Reflecting on the presentation gave the CEO an idea. The CEO realized the employee’s underperformance was likely due to the inability of the still face manager to express emotion and connect with the employee.

Organization 150

Organization Management CEO Video 150

Michael Lee Stallard

JULY 15, 2017

Marianjoy is led by Kathleen Yosko, its president and CEO. Yosko became the president and CEO of Schwab Rehabilitation Hospital and Care Network on the west side of Chicago. Yosko’s success transforming Schwab caught the attention of officials at Marianjoy Rehabilitation Hospital who in 1998 recruited Yosko to be its president and CEO.

Competitive Advantage 231

Competitive Advantage Health Care Long-term Short-term 231

Michael Lee Stallard

APRIL 3, 2018

Kathy Bloomgarden, CEO of Ruder Finn, wrote a compelling article in Fortune about how the healthcare industry is slowly losing the very essence of healthcare: human connection. Bloomgarden, we’re concerned about the decline of human connection in the patient experience.

Stress 170

Stress Article Review CEO 170

Michael Lee Stallard

MARCH 9, 2014

When Starbucks CEO Howard Schultz was struggling to make Starbucks successful as it expanded outside of Seattle, he hired Howard Behar to be the president of Starbucks North America. This is the notion behind servant leadership.

Servant Leader 396

Servant Leader Greenleaf CEO Leadership 396

Michael Lee Stallard

JULY 12, 2021

” These include Oprah Winfrey as she led her media companies, Tricia Griffith of Progressive Insurance, Alan Mulally when he was CEO of Ford Motor Company, CNO Admiral Vernon Clark of the U.S. Navy, and Steph Curry and Steve Kerr of the Golden State Warriors NBA basketball team. Positive Emotions at Work Are Especially Needed Today.

Competitive Advantage 370

Competitive Advantage Learning-by-Doing Video Insurance 370

Michael Lee Stallard

AUGUST 15, 2011

Here’s a link to an audio interview Jason Pankau and I did with Jeremie Kubicek, CEO of GiANT ( GiANT Impact , Catalyst and Chick-fil-A Leadercast ). Jeremie is the author of a great book entitled Leadership is Dead: How Influence is Reviving It.

Influence 281

Influence CEO Innovation Productivity 281

Michael Lee Stallard

MARCH 11, 2013

An article in yesterday’s New York Times entitled “ A Test of Leadership at NYU ,” described the no-confidence vote as coming about because dissident faculty felt Sexton was acting like a maverick CEO. How did this happen?

Travel 311

Travel Article CEO Process 311

Michael Lee Stallard

FEBRUARY 9, 2014

For inspiration, read Starbucks’ CEO Howard Schultz’s excellent book Pour Your Heart Into It and read the Montpelier Command Philosophy in Fired Up or Burned Out. #19 Reflect Upon, Write Out and Communicate Your Core Values – Take time alone to reflect on the values you believe in and want to live out in your life.

Tips 303

Tips Report CEO Team 303

Michael Lee Stallard

SEPTEMBER 16, 2014

In 2000, when Anne Mulcahy became Xerox’s CEO, the company was nearly bankrupt. One CEO client of ours had us implement an employee engagement survey to, among other things, give employees an opportunity to share what they thought of their leaders. RadioShack is on the ropes. What can be done to save it? Xerox comes to mind.

How To 220

How To Competitive Advantage CEO Company 220

Michael Lee Stallard

MARCH 6, 2021

When Maureen Bisognano was CEO of Institute for Health Improvement (IHI), a not-for-profit independent healthcare organization, she began each Monday morning meeting with the senior executive team by asking the members to take one or two minutes and share one good thing. Below are two you can easily fold into virtual meetings.

Team 349

Team Competitive Advantage Organizational Behavior Cooper 349

Michael Lee Stallard

JULY 30, 2013

Lafley, former CEO of Procter & Gamble, attentively listening. Of the three core elements of a connection culture , this practice reflects “Value,” which is also known as “human value,” and “Voice,” also known as “Knowledge Flow.” ” In the above photo (on the left) we see A.G.

Workshop 329

Workshop Training Follow-up CEO 329

Michael Lee Stallard

NOVEMBER 20, 2013

I learned that New York-Presbyterian employees knew a story about the hospital’s longtime CEO Dr. Herb Pardes (now retired) that explained why he was passionate about valuing people and being intentional about connecting with patients and their families. As a seven-year old boy, Pardes was hospitalized for several months with Perthes disease.

Motivation 286

Motivation Workshop Learning-by-Doing CEO 286

Michael Lee Stallard

MAY 4, 2011

Our conversation occurred as part of the Tandy Executive Speakers Series that featured CEOs of outstanding companies such as Nieman Marcus, Southwest Airlines and The Container Store.

Airlines 252

Airlines Video CEO Innovation 252

Michael Lee Stallard

DECEMBER 7, 2010

In Fired Up or Burned Out , we wrote about Frances Hesselbein, the former CEO of the Girl Scouts of the USA and current chairman of the Leader to Leader Institute As we were about to part following lunch, I’ll never forget Mrs. Hesselbein looking me directly in the eyes and saying “just remember, to serve is to live.&#

Video 257

Video Follow-up CEO Servant Leader 257

Michael Lee Stallard

APRIL 10, 2016

Ann Mulcahy, former CEO of Xerox Corporation, had a reputation for being candid. Shortly after becoming CEO, she announced that Xerox’s business model was unsustainable and that the company would confront reality then make the tough decisions necessary to restore the Xerox’s competitiveness. Examples of Integrity in Action.

Servant Leader 150

Servant Leader Ethics Hotels Follow-up 150

Michael Lee Stallard

JUNE 4, 2014

And there will be a lesson for CEOs in watching Jackson in action. . With 70 percent of American workers (and 88 percent of workers globally) not engaged in their work largely for reasons related to poor relationships in the workplace, CEOs would be wise to take a page from Phil Jackson’s playbook. Here are some issues to explore.

Sports 207

Sports CEO Team Examples 207

Michael Lee Stallard

MARCH 16, 2014

Pixar Headquarters, Photo Credit Pixar Animation Studios. #24

CEO 345

CEO Company 345

Michael Lee Stallard

APRIL 29, 2015

Frances Hesselbein, President and CEO, The Frances Hesselbein Leadership Institute. Written for busy leaders with little time to waste, Connection Culture is concise, inspiring, and practical. Here’s a few of the wonderful reviews Connection Culture has received: “A great leadership guide for leaders at every level.”.

Books 150

Books Competitive Advantage Servant Leader Review 150

Michael Lee Stallard

DECEMBER 1, 2014

Miki Saxon of MAPping Company Success shares “ Traits of a Good Boss ,” which highlights four important leadership traits as exemplified by Satya Nadella, Microsoft’s new CEO. Miller of The People Equation offers up five ways to know in Don’t Wait Around for the Company CEO to Explain the Vision. Jennifer V.

Leadership Development 395

Leadership Development Development Leadership Advice 395

Michael Lee Stallard

DECEMBER 7, 2021

We first met Dr. Ivy in June 2019 when he was interim CEO of Bridgeport Hospital. Ivy is Deputy Chief Medical Officer for the Yale New Haven Health System, which comprises more than 26,000 employees, including 6,685 medical staff.

Stress 359

Stress Constraint Training Workshop 359

Michael Lee Stallard

MARCH 7, 2011

Online attendees will be able to see my presentation as well as those of consultant and author Gary Hamel, Liane Hornsey of Google, Dr. John Fleming of Gallup, author Dan Pink, Vineet Nayar CEO of HCL Technologies and Suzanne Gordon of SAS Institute.

Human Capital 207

Human Capital HCI Hamel Gordon 207

Michael Lee Stallard

MAY 11, 2016

3 Practices CEOs Can Learn from the Girl Scouts. Wellness Series – The Wellness Series helps people manage stress. These free resources will encourage and equip you to create a Connection Culture in your organization. You May Also Enjoy: . Why Edward Jones is Built to Last. 3 Ways Pixar Gains Competitive Advantage from Its Culture.

Competitive Advantage 150

Competitive Advantage Committee Storytelling Open-book 150

Michael Lee Stallard

JUNE 8, 2010

Not bad considering his day job is CEO of America’s 7th largest trade book publishing company, Thomas Nelson. Michael’s blog was recently recognized and the #1 leadership blog. 1 Comment so far Brandon on June 8th, 2010 This is a very cool post… I was watching ESPN the other day and saw all the stories about John Wooden.

Power 186

Power Leadership McCarthy Godin 186

Michael Lee Stallard

AUGUST 23, 2013

This year’s conference includes Karen Katz, President and CEO of Nieman Marcus, Maxine Clark, Founder of Build-a-Bear Workshop, Duncan Mac Naughtan, EVP, Chief Merchandising & Marketing Officer for Wal-Mart U.S. On October 10, I will give a keynote speech at the Retailing Summit held in Dallas, Texas.

Katz 191

Katz Hamel Merchandising Retail 191

Michael Lee Stallard

MARCH 13, 2016

Lafley became CEO of Procter and Gamble in 2000, he followed a CEO who was negative, pessimistic and lacked humility. In a little more than two years after Lafley became CEO, the company was so profitable its stock price had risen 70 percent! Examples of Social Intelligence in Action.

CEO 150

CEO Self-aware Active Listening Follow-up 150

Michael Lee Stallard

SEPTEMBER 16, 2015

You can see evidence of Pfizer’s commitment in Ian Read’s letter to stakeholders the year after he became CEO: In 2011, we thoroughly explored what our culture is and how it needs to evolve. Pfizer, the multinational pharmaceutical giant, has become increasingly intentional about shaping its culture.

Ethics 150

Ethics Pharmaceuticals Globalization Commitment 150

Michael Lee Stallard

AUGUST 2, 2020

Dr. Herb Pardes, a well-respected psychiatrist and former CEO of New York Presbyterian health system, once said, “I anthropomorphize sickness and disease. Covid-19 fatigue is setting in, but don’t let that be the case for you and the people you are responsible for leading.

Stress 448

Stress How To Short-term Politics 448

Michael Lee Stallard

DECEMBER 10, 2019

“The level of toxicity in the workplace is at an all-time high,” warns Johnny Taylor, president and CEO of the Society for Human Resource Management (“SHRM”).

Ryan 195

Ryan Taylorism Taylor Film 195

Michael Lee Stallard

JULY 27, 2011

Behar immediately called Howard Schultz, Starbucks’ CEO, who was in New York City at the time. Howard tells about the time 14 years ago this month when he received a call in the middle of the night at his home in Seattle alerting him that three Starbucks employees at the Georgetown store in Washington, D.C.

Learning-by-Doing 373

Learning-by-Doing Public Relations Career Workshop 373

Michael Lee Stallard

MAY 23, 2014

Catmull and John Lasseter, Pixar’s CEO, were appointed to lead the unit as president and CEO, respectively. Pixar has been phenomenally successful with the likes of Toy Story , The Incredibles , Finding Nemo, and Up, to name but a few of its films. In 2006, Disney bought Pixar to boost its struggling Walt Disney Animation Studios unit.

Competitive Advantage 285

Competitive Advantage Film Creativity Open-book 285

Michael Lee Stallard

JANUARY 21, 2011

Last year I met with Jim Goodnight, SAS Institute’s founder and CEO, to learn more about his leadership and SAS Institute’s culture. Jim Goodnight, co-founder and CEO of SAS Institute, is not one of them. Everyone there knows that Goodnight, in addition to his CEO duties, spends time writing code like many of them.

Software 287

Software Conference Long-term Entrepreneur 287

Michael Lee Stallard

JUNE 8, 2010

Tony Hsieh, the CEO of Zappos, has written a thoughtful account of what he has learned from experiences in life, in business and from his studies of the fast growing field of positive psychology. why is everyone smiling?

McCarthy 210

McCarthy Godin Middle Management Books 210

Michael Lee Stallard

MARCH 19, 2023

Alan applied “humility, love and service leadership” to lead complex projects to impressive results at Boeing Commercial Airplanes and save Ford Motor Company when he was their CEOs. The year he retired from Ford, Fortune magazine named him one of the three best leaders in the world.

Sports 369

Sports Stress Objective Learning-by-Doing 369

Michael Lee Stallard

OCTOBER 15, 2014

3 Practices CEOs Can Learn from the Girl Scouts. Doors will open for you to add new clients and begin building connection with them. Related Links: 7 Best Practices to Boost Employee Engagement. Warren Buffett’s 3 Practices That Attract and Retain Top Talent.

How To 261

How To Advice Long-term Loyalty 261