Harvard Business Review

JUNE 19, 2023

Many entrepreneurs are considering starting companies that leverage the latest generative AI technology, but they must ask themselves whether they have what it takes to compete on increasingly commoditized foundational models, or whether they should instead differentiate on an app that leverages these models.

Company 3

Company Entrepreneur Technology Information Management 3

Strategy Driven

JULY 13, 2011

Performance measurement typically drives much of the way a large company works. Supplementing profits with ROIC and revenue growth is a step in the right direction to ensure that the profits a business earns are actually creating value, not simply over-consuming capital that another company could better deploy.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

FEBRUARY 14, 2024

Piracy poses a growing challenge to all sorts of digital media and entertainment companies, but it’s particularly acute for companies that own the rights to sports broadcasts, because efforts to shut down pirated broadcasts often take longer than the broadcasts actually last.

Sports 21

Sports Media Company Information Management 21

Harvard Business Review

OCTOBER 9, 2023

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization. It is often a major cultural change to fully embrace this level of process management.

Operations 24

Operations Process Efficiency Goal 24

Harvard Business Review

JULY 31, 2015

Internal operational issues including execution, budgets, and deadlines are paramount in a company’s deliberation, but what other players will do is hardly ever in focus. This “island mentality” is surprisingly prevalent among talented, seasoned managers. How can companies achieve that? We would never know.

Competitive Intelligence 8

Competitive Intelligence Company Drucker Review 8

Harvard Business Review

NOVEMBER 7, 2023

Companies are starting to introduce generative AI-powered innovations into their processes, and to promulgate policies on how to use the tools safely. Generative AI can be a boon for knowledge work, but only if you use it in the right way. However, there is no need to wait for these externally-imposed changes.

Finance 27

Finance Tools Policies Education 27

Strategy Driven

NOVEMBER 4, 2010

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. Juliano Howard T. Dickens Jr. Ives Sharon Drew Morgen Hank Moore Jamie P. Thank you again for listening to the StrategyDriven Podcast ! To read Marshall’s complete biography, click here.

Supply Chain 57

Supply Chain Retail Bottom-up Newsletter 57

Harvard Business Review

MARCH 31, 2017

There is a tendency with any new technology to believe that it requires new management approaches, new organizational structures, and entirely new personnel. That impression is widespread with cognitive technologies — which comprises a range of approaches in artificial intelligence (AI), machine learning, and deep learning.

Supply Chain 8

Supply Chain Technology System Early Adopters 8

Harvard Business Review

OCTOBER 30, 2018

To cope with the shortfall in market supply, companies need to better leverage their existing talent. IT technology and process experts: They understand the nature of the data flow and operational processes. Data experts: They understand the data formats, the layout and content, especially the data schema and interrelationships.

Team 8

Team Compliance Supply Chain Competitive Advantage 8

Harvard Business Review

NOVEMBER 11, 2022

A proposed SEC rule would require companies to disclose their cybersecurity governance capabilities.

Proposal 17

Proposal Company Information Management Information 17

Harvard Business Review

JULY 23, 2013

It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. Because no one is managing the store. The explosive growth of information is accelerating. That''s a lot of money for digging through old e-mail. How did we get here?

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Harvard Business Review

MARCH 31, 2014

There is another seemingly mundane but profoundly important application of this technology: to better managers ourselves and our time. The underlying technology behind all of the advances in robotic technology mentioned above is Artificial Intelligence (A.I.). The company was registered as SIRI Inc.

Productivity 8

Productivity Products Technology Learning-by-Doing 8

Harvard Business Review

FEBRUARY 1, 2022

How one company created a “universal commercial engine” to replace both divisions.

B2B 20

B2B Marketing Engineering Company 20

Harvard Business Review

FEBRUARY 18, 2022

New research suggests that many companies are failing to give people the tools they need to communicate and collaborate.

Tools 17

Tools Company Information Management Information 17

Harvard Business Review

OCTOBER 17, 2017

Soon, face- and voice- recognition technology will almost certainly be good enough to provide a richer experience to these and other use cases. This rise of digital and computational psychiatry — both as technology and clinical practice — will transform how people monitor and manage their moods and mental health.

Stress 8

Stress Self-aware Software Emotional Intelligence 8

Harvard Business Review

MAY 20, 2011

I was fascinated with the platform this company was building and wondered what its business model might be. Fast forward four years and LinkedIn is a public company with a market cap of more than $9 billion and revenues of about $400 million. They might even enable it to become a truly important company: Smart Move #1.

IPO 15

IPO Advertising Business Model Marketing 15

Harvard Business Review

JANUARY 11, 2011

But Brennan opened the door on some current management difficulties at the $3 billion information management company he runs. Brennan starts by saying that business is going through a transformation and top-down leadership no longer works well for companies.

Delegation 15

Delegation Self-aware Drucker Middle Management 15

Harvard Business Review

MAY 23, 2013

Couple the lack of transparency of marketing generally with the shock of new technology, and you get anxiety over information use that increasingly translates into calls for legislation or regulatory intervention. New laws aimed at specific technologies, however, are the worst possible outcome. It''s also misguided.

Morale 8

Morale Learning-by-Doing Technology Marketing 8

HR Digest

NOVEMBER 4, 2020

she quickly emerged as one of the world’s leading figures in the technology industry. Talking to The HR Digest, Keogh describes “The HP Way,” the changing nature of the industry, and how she balances the heritage of an 81-year-old company with her own fresh approach. . tech company (currently composed of 58% minorities and 42% women).

Diversity 98

Diversity Human Resources Crisis Innovation 98

Harvard Business Review

MARCH 27, 2013

Our research on identifying replicable templates for business model innovation shows that innovating how a company engages with its workforce is an often overlooked way of increasing business model performance. Today over 200 companies use LiveOps technology to support their multi-channel customer contact efforts.

Business Model 8

Business Model Meyer Airlines Call Center 8

Harvard Business Review

OCTOBER 26, 2011

Consider for example CFO Ric Magnuson of Group Health Cooperative , a nonprofit health care system in Seattle with 10,000 employees, who started out as a skeptic on the process improvement activities his company launched in 2008. Before I came to healthcare, I was at a manufacturing company and a trucking company.

Finance 11

Finance CFO Budgeting Operations 11

Harvard Business Review

JUNE 7, 2017

Management teams often assume they can leapfrog best practices for basic data analytics by going directly to adopting artificial intelligence and other advanced technologies. So how can companies tell if they are really ready for AI and other advanced technologies? Analytics are critical to companies’ performance.

Company 12

Company Telecommunications Retail Supply Chain 12

Harvard Business Review

AUGUST 23, 2016

The Communication Trap: The information revolution may have increased the amount and speed of communication, but it hasn’t improved the quality of communication and people’s ability to understand each other, leading to the Communication Trap.

Price 8

Price Micromanagement Delegation Cost 8

Ask Atma

JANUARY 2, 2011

Three Levels of Management. Companies and institutions exist at different levels of functionality. As a starting place we can look at three general levels or grades of management. Informed Management [Experienced User or Management 2.0]. the company increases profitability and stays in business; and.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

MAY 18, 2011

While the technology giant's second-quarter revenue increased by 3%, its relatively new CEO, Leo Apotheker, was forced to lower the forecast for revenue for the fiscal year. The technology market is the epitome of creative destruction. Software, on the other hand, is only 17% of the company's revenue.

Software 12

Software Technology Intellectual Capital Marketing 12

Harvard Business Review

FEBRUARY 11, 2015

After all, attackers typically steal information by exploiting a technology-related vulnerability. However, such a view ignores fundamental drivers of information security risk: organizational culture and the behaviors that result from it. It is natural to view IT as both the cause and the cure for cyber security problems.

Policies 8

Policies Risk Management Conflict of Interest Resistance 8

Harvard Business Review

AUGUST 5, 2013

A pharmaceuticals company we''ve been studying decided to deploy more than 20,000 iPads and other mobile devices to the global sales force to improve its engagement with doctors in emerging and developed markets. The impact on the company''s IT organization has been significant. IT management Information & technology'

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

JUNE 24, 2015

Yet around half of all companies we looked at mismatch their approach to strategy to their environment in some way. This approach has helped Mars build itself into a profitable $35 billion company and multi-category leader over the course of a century. In fact, for many managers, it may be the approach that defines strategy.

Strategy 8

Strategy Competitive Advantage Environment Execution 8

Harvard Business Review

JANUARY 11, 2011

These include: Vastly improved information systems: While electronic medical records are getting most of the media attention, the bigger breakthrough will be wireless and seamless information management of all facets of the hospital — medication, staff utilization and location, equipment availability, and more.

Six Sigma 14

Six Sigma Health Care Transportation Wireless 14

Harvard Business Review

MAY 4, 2017

It allows companies to hire foreign workers for specialized jobs that can be challenging to fill. The order is the latest development in a long-running debate over how companies use the H-1B program and how it affects American workers. workers who hold the “dual intent” visa can apply for a green card.

Outsourcing 9

Outsourcing Engineering Skills Information Technology 9