Mon.Oct 19, 2015

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Monday Quote

General Leadership

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. “A general never shows despair. He instills confidence in his troops. He leads them forward, even into the mouth of death. “ Rick Riordan. . How did you enjoy today’s post?

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20 Habits to Build Your Leadership On

Leading Blog

H3 Leadership by Brad Lomenick is the result of experience and a lot of reflection. And we would be foolish not to benefit from it. When he reflected on the habits that propelled him forward he came up with twenty and organized them around 3 important questions every influencer must ask: HUMBLE: Who am I? HUNGRY: Where do I want to go? HUSTLE: How will I get there?

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13 Leadership Lessons And Quotes From Bridge Of Spies

Joseph Lalonde

B ridge Of Spies is the true story of one man who went beyond the call of duty. After being recruited by the US government to be the lawyer for an accused Russian spy during the Cold War, he becomes an unlikely hero. Once he finished his duties with the Russian spy, he was then recruited by the CIA to bring home a captured pilot being detained in the Soviet Union.

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3 Ways to Increase Productivity and Profit

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us. [link].

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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7 Common Myths about Leadership

Great Leadership By Dan

According to Karen Kimsey-House, “until we move beyond some of our long cherished myths about what it means to be a leader, it will be difficult to truly generate change. Here are seven of the most common myths about leadership that keep us stuck.” Read Karen’s guest post 7 Common Myths about Leadership over at About.com Management and Leadership.

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Four Questions That Will Improve Your Results

Kevin Eikenberry

I’ve got four questions for you… four questions that can, as I promised above, change your results. I’m going to say more about each of them, how they can make a difference, and when you would want to apply them, but first, here they are: Why? Why not? Why not me? Why not now? You […]. The post Four Questions That Will Improve Your Results appeared first on Kevin Eikenberry on Leadership & Learning.

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Three things to try when you are a crappy first draft

Persuasive Powerhouse

Clarissa didn’t come into her new leadership position fully formed and ready to lead. This is the way it often happens – someone is very good at what they do in their current position, and someone else who makes decisions decides that the first someone deserves a promotion. Clarissa was as surprised as anyone to be “chosen”, and when she thought about it, she realized that she could be very good at this next position, so she said “yes” Clarissa found the work of lea

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Mindful Mondays: What Makes it So Hard to Let Go and Move On?

Next Level Blog

What is that you’re holding on to that keeps you from moving on to something new? What makes it so hard to let go and gracefully transition into the next chapter of your leadership journey or, for that matter, your life? That’s what I talked about last week in a conversation with Pamela Dennis. (audio).

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Three things to try when you are a crappy first draft

Persuasive Powerhouse

Clarissa didn’t come into her new leadership position fully formed and ready to lead. This is the way it often happens – someone is very good at what they do in their current position, and someone else who makes decisions decides that the first someone deserves a promotion. Clarissa was as surprised as anyone to be “chosen”, and when she thought about it, she realized that she could be very good at this next position, so she said “yes” Clarissa found the work of lea

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What Makes it So Hard to Let Go and Move On?

Next Level Blog

What is that you’re holding on to that keeps you from moving on to something new? What makes it so hard to let go and gracefully transition into the next chapter of your leadership journey or, for that matter, your life? That’s what I talked about last week in a conversation with Pamela Dennis. She’s the author of a new book called Exit Signs: The Expressway to Selling Your Company with Pride and Profit.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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What’s the Biggest Idea in Corporate Culture Today?

Marshall Goldsmith

The practice of executive coaching introduced corporate culture to an exciting new idea: the end of shame. Under the guidance of a coach, it’s OK to admit what you don’t know and ask for help. My coaching process brings my clients’ shortcomings into the light, through a process of accumulating confidential feedback from their key stakeholders (colleagues, direct reports or board members, for example).

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Train your people to act like they care about their customers

First Friday Book Synopsis

Does anyone want you as a customer these days? (This is a mild rant)… Like all of us, I have many encounters with live, in the flesh retail folks. People who seat me, serve me, sell things to me, respond when my receipt does not print at the gas pump. I watch as they respond… Read More Train your people to act like they care about their customers.

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Innovation Nuggets

Coaching Tip

Innovation is a subject that fascinates and beguiles us at the same time. It defines individuals as well as companies. There are many myths about innovation. Myths in the organization. And myths in our own minds which often inhibit innovation. Yet, every one of us has unique strengths, skills, and passions. Can you think about and list some of your own?

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What is your MIT?

CEO Blog

I read a new book by Kevin Kruse on time management called " 15 Secrets Successful People Know About Time Management: The Productivity Habits of 7 Billionaires, 13 Olympic Athletes, 29 Straight-A Students and 239 Entrepreneurs. " The book is much easier to read than the title. I have read a lot of books on time management. When you have an interest in a topic, reading more can help.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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How To Reduce Employee Turnover

Eric Jacobson

Knowing why an employee leaves your company can help you to reduce your employee turnover rate. That's because you can use the reasons a departing employee provides to gather information about processes, people and departments that might need some redirection to correct situations that may have contributed to the employee's reasons for leaving. So, do an exit interview whenever possible with each departing employee.

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You Can’t Trust Fandango’s Movie Ratings

Managing Communities

Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you.

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How Do You Get Your Foot in the Door?

David A Fields

A consultant asked me the following question: What is your experience with clients that ask you to do an introductory project before jumping into a big engagement? For instance, I’ve been asked to do $15,000 in work for $7,000, knowing that there’s a $50-100,000 project on the back end. What should I do? What follows is my answer to the consultant who asked the question: Even though this is a simple question, I’m going to give you multiple answers!

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Value is the King of Sales, and the Queen of Service.

Strategy Driven

Value is perhaps the most illusive word in sales. Everyone will tell you how important it is, very few can tell you what it is. I’ve already gone on ad nauseam about my distaste for the words ‘added value.’ I recommend you leave them out of your sales lexicon forever. ‘Added value’ has an evil twin: ‘value add.’ Neither of which can be defined in terms of what the customer actually benefits or profits from.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Lost Art Of Inquiring & Listening

Lead Change Blog

George Bernard Shaw once said, “The single biggest problem in communication is the illusion that it has taken place.” Therein lies the problem. In environments where communication is poor, we are either not investing the time it takes to communicate effectively, we believe communication is happening at a sufficient level when in fact it is not, or we are simply not listening well.

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The End of Expertise

Harvard Business Review

What if what you know didn’t matter anymore? What if knowledge became a commodity? What if everyone could be an expert? Far-fetched, you think? Well, in fact, the “what if” is no longer speculative; it is here already. Talk to people in such professional service industries as private banking, auditing, consulting, even engineering, and you begin to hear concerns about the commoditization of professional knowledge.

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9 Reasons Your Leadership Development Program is Failing

Nathan Magnuson

A recent Bersin study reported that U.S. companies invest over $2,000 in leadership development initiatives per company leader. That’s great news. But is it worth the investment? Just because an organization has a leadership development program doesn’t mean it’s successful, does it? I’ve been privileged to help develop several leadership development programs (LDPs) in my career and I can tell you no two are identical for the simple fact that people and organizations are i

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How to Tell If Someone Wants to Stop Talking to You

Harvard Business Review

At some conferences, you have a clear networking agenda. There’s a list of people you’d like to meet, and it’s frustrating when someone attaches themselves to you and won’t let you move on. Other times, though, you may be the one who’s unsure of yourself. Perhaps you don’t know anyone there, or you’re in a new company or industry and don’t know whom you’d like to connect with.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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Repetition – the neglected L&D tool with declining attention spans

Rapid BI

Are our attentions spans declining? To learn new things, do we need to practice for 1000s of hours, or can we just learn in bite sized pieces? Are our attention spans declining or reducing with social media and the connected world? Can we really learn all we need in just a fw short minutes, or […]. The post Repetition – the neglected L&D tool with declining attention spans appeared first on.

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3 Ways to Get More Out of Your Web Analytics

Harvard Business Review

Does this sound familiar? When your team reviews web analytics in your monthly marketing meeting, the person in charge of analytics reports says, “We got 123,456 visitors to our website this month.” Perhaps someone makes an effort to tie analytic metrics to business targets, but in no real depth, and the next item on the meeting agenda swiftly takes over without any action items being set as a result of the review.

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3 Ways to Have Your Customers at “Hello” and Build Long Lasting Relationships

Anese Cavanaugh

You have an opportunity with every single client or customer you work with to leave them feeling better than when they met you, to contribute hugely to their business and life, and to create a meaningful interaction — or even better relationship — that will have you serve as a trusted partner and resource in their life… or not. Here are three things I see as being essential to building strong client relationships with integrity and care.

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How to Understand the EU-U.S. Digital Divide

Harvard Business Review

After two decades of failed efforts to spur innovation and competition in Europe’s lagging communications sector, the European Commission has promised “an ambitious overhaul” next year as part of its far-reaching Digital Single Market initiative. Until now, the EU had hoped to drive down prices for DSL-based Internet services by forcing network providers to open their facilities at discounted prices to new entrants.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Do You Hear Them Now? 11 Signs You Have a Listening Culture

Let's Grow Leaders

I once sat in an executive meeting where the SVP explained that Bob, a junior level executive who reported to her had “gotten away” with challenging her boss, the COO’s, ideas. She shared, “When Bob started to challenge him, I was really afraid for his career, but Joe (the COO) actually seemed okay with it.” She laughed as she said how lucky he was that he wasn’t fired, and how other people hadn’t faired so well in the past.

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Getting Bundled Payments Right in Health Care

Harvard Business Review

Bundled payments — single payments that cover all the care for a patient’s medical condition or treatment over a specified timeframe — are increasingly being deployed to motivate the delivery of better patient outcomes at lower costs. To date, bundled payments have been utilized on a voluntary basis in the United States. Examples include the Bundled Payments for Care Improvement (BPCI) initiative for Medicare patients, arrangements between commercial insurers and providers, and

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7 Suggestions for Churches Meeting in a School

Ron Edmondson

Over the years I have received lots of emails asking how we did certain things as a church meeting in a school. I am blessed to pastor a church now with an amazing facility, but my roots are deep in churches meeting in schools. It’s a unique ministry and opportunity. I usually figure that when several people are asking the same question that it represents a larger audience wanting to know the same answers.

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Why Customer Gratitude Trumps Loyalty

Harvard Business Review

Brands want loyal customers. They buy more, pay more, and refer more. But research shows that loyalty is in decline. Consumers are considering more brands and switching providers more frequently than ever before. So what can marketers do with their loyalty programs to earn greater trust, commitment and advocacy? The answer isn’t more sweepstakes, coupons, points, promotions or emails.

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10 HR Metrics to Track in 2024

Discover the power of HR metrics. Master recruiting, control skyrocketing labor costs, and reduce turnover rates. Get insights into key metrics like Time-to-Fill, Cost-per-Hire, and Turnover Rate. Equip your business for success in 2024.